feat: reviews module — email request after checkout, API, job

- Migration 084: add review_token, review_email_sent_at, review_retry_sent_at to bookings
- Backend route /api/hotels/:slug/reviews (GET list, PATCH reply/status)
- Backend public routes /api/public/review/:token (GET config, POST submit)
- email.ts: sendReviewRequestEmail template
- jobs.ts: runReviewRequestJob — sends email N hours after checkout, retry after 24h
- app.ts: register reviewsRoutes
- api.ts: add ReviewApi, PublicReviewConfig types + reviews/publicReview methods
- ReviewsPage: connect to real API, load/save settings, remove SMS option
- GuestReviewPage: use :token param, fetch config from API, submit to API
- App.tsx: route /review/:slug → /review/:token

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
2026-04-21 00:04:59 +03:00
parent 696cf4d38c
commit 1ab2751854
9 changed files with 687 additions and 353 deletions

View File

@@ -1,33 +1,19 @@
import { useState } from 'react'
import { useState, useEffect, useCallback } from 'react'
import { useParams } from 'react-router-dom'
import {
Star, ThumbsDown, Copy, CheckCheck, MessageSquare, QrCode,
ArrowUpRight, Plus, Trash2, ExternalLink, Settings2,
Send, Mail, Smartphone, Clock, Eye, Palette, Globe,
Mail, Clock, Eye, Palette, Globe, Save, Loader2,
} from 'lucide-react'
import { format } from 'date-fns'
import { ru } from 'date-fns/locale'
import { cn } from '../lib/utils'
import { Badge } from '../components/ui/Badge'
import { api } from '../lib/api'
import type { ReviewApi } from '../lib/api'
// ── Types ─────────────────────────────────────────────────────────────────────
type ReviewStatus = 'pending' | 'published' | 'rejected'
type BookingSource = 'booking' | 'yandex' | 'google' | 'direct' | 'widget'
interface Review {
id: string
guestName: string
roomNumber: string
rating: number
text: string
status: ReviewStatus
source: 'qr' | 'email' | 'sms'
bookingSource?: BookingSource
createdAt: Date
reply?: string
autoRedirectedTo?: string[]
}
interface ReviewPlatform {
id: string
name: string
@@ -35,7 +21,7 @@ interface ReviewPlatform {
enabled: boolean
}
// ── Default settings ──────────────────────────────────────────────────────────
// ── Default platforms ──────────────────────────────────────────────────────
const DEFAULT_PLATFORMS: ReviewPlatform[] = [
{ id: 'p1', name: 'Booking.com', url: 'https://www.booking.com/hotel/ru/', enabled: true },
@@ -44,63 +30,7 @@ const DEFAULT_PLATFORMS: ReviewPlatform[] = [
{ id: 'p4', name: '2ГИС', url: 'https://2gis.ru/moscow/firm/', enabled: false },
]
// ── Mock data ─────────────────────────────────────────────────────────────────
const MOCK_REVIEWS: Review[] = [
{
id: 'rv1', guestName: 'Дмитрий Волков', roomNumber: '101',
rating: 5, source: 'email', bookingSource: 'booking',
createdAt: new Date(Date.now() - 3600000 * 5),
text: 'Замечательный отель! Персонал очень вежливый. Номер чистый, завтрак вкусный. Обязательно вернёмся.',
status: 'published',
autoRedirectedTo: ['Booking.com'],
},
{
id: 'rv2', guestName: 'Анна Козлова', roomNumber: '202',
rating: 1, source: 'qr', bookingSource: 'direct',
createdAt: new Date(Date.now() - 3600000 * 12),
text: 'Шум из соседнего номера мешал спать. Кондиционер плохо работал. Разочарована.',
status: 'pending',
},
{
id: 'rv3', guestName: 'Наталья Александрова', roomNumber: '301',
rating: 5, source: 'sms', bookingSource: 'widget',
createdAt: new Date(Date.now() - 3600000 * 36),
text: 'Лучший отель! Вид из окна потрясающий, кровать удобная, всё стильно.',
status: 'published',
autoRedirectedTo: ['Booking.com', 'Яндекс Путешествия', 'Google'],
},
{
id: 'rv4', guestName: 'Игорь Соколов', roomNumber: '201',
rating: 4, source: 'email', bookingSource: 'yandex',
createdAt: new Date(Date.now() - 3600000 * 48),
text: 'В целом хорошо. Немного дорого для такого номера. Расположение отличное.',
status: 'published',
autoRedirectedTo: ['Яндекс Путешествия'],
},
{
id: 'rv5', guestName: 'Виктор Громов', roomNumber: '402',
rating: 2, source: 'qr', bookingSource: 'direct',
createdAt: new Date(Date.now() - 3600000 * 60),
text: 'Долго ждали заселения. Номер убран с опозданием. Разочарованы.',
status: 'pending',
},
{
id: 'rv6', guestName: 'Михаил Орлов', roomNumber: '401',
rating: 4, source: 'email', bookingSource: 'google',
createdAt: new Date(Date.now() - 3600000 * 100),
text: 'Очень доволен. Персонал внимательный, номер чистый.',
status: 'published',
reply: 'Михаил, спасибо за тёплые слова! Ждём вас снова.',
autoRedirectedTo: ['Google'],
},
]
const REVIEW_LINK = 'https://guest.hotelsync.ru/review/grand-palace'
const SOURCE_LABEL: Record<Review['source'], string> = { qr: 'QR-код', email: 'Email', sms: 'SMS' }
const BOOKING_SOURCE_LABEL: Record<BookingSource, string> = {
const BOOKING_SOURCE_LABEL: Record<string, string> = {
booking: 'Booking.com',
yandex: 'Яндекс Путешествия',
google: 'Google',
@@ -135,61 +65,119 @@ type Tab = 'pending' | 'published' | 'all' | 'preview' | 'settings'
// ── Component ─────────────────────────────────────────────────────────────────
export function ReviewsPage() {
const [reviews, setReviews] = useState<Review[]>(MOCK_REVIEWS)
const { slug } = useParams<{ slug: string }>()
const [reviews, setReviews] = useState<ReviewApi[]>([])
const [loading, setLoading] = useState(true)
const [tab, setTab] = useState<Tab>('pending')
const [replyId, setReplyId] = useState<string | null>(null)
const [replyText, setReplyText] = useState('')
const [copied, setCopied] = useState(false)
// Settings
const [threshold, setThreshold] = useState(4)
const [platforms, setPlatforms] = useState<ReviewPlatform[]>(DEFAULT_PLATFORMS)
const [newPlatformName, setNewPlatformName] = useState('')
const [newPlatformUrl, setNewPlatformUrl] = useState('')
// Settings — sending
const [sendHours, setSendHours] = useState(2)
const [sendChannel, setSendChannel] = useState<'email' | 'sms' | 'both'>('email')
const [sendRetry, setSendRetry] = useState(true)
const [settingsLoaded, setSettingsLoaded] = useState(false)
const [saving, setSaving] = useState(false)
const [threshold, setThreshold] = useState(4)
const [platforms, setPlatforms] = useState<ReviewPlatform[]>(DEFAULT_PLATFORMS)
const [newPlatformName, setNewPlatformName] = useState('')
const [newPlatformUrl, setNewPlatformUrl] = useState('')
const [sendHours, setSendHours] = useState(2)
const [sendRetry, setSendRetry] = useState(true)
const [requestEnabled, setRequestEnabled] = useState(true)
const [useSourceRedirect, setUseSourceRedirect] = useState(true)
// Preview state
const [previewRating, setPreviewRating] = useState(0)
const [previewHover, setPreviewHover] = useState(0)
const [previewRating, setPreviewRating] = useState(0)
const [previewHover, setPreviewHover] = useState(0)
const [previewSubmitted, setPreviewSubmitted] = useState(false)
const [previewHotelName, setPreviewHotelName] = useState('Гранд Палас')
const [previewColor, setPreviewColor] = useState(PREVIEW_COLORS[0])
const [previewWelcome, setPreviewWelcome] = useState('Как вам у нас?')
const [previewColor, setPreviewColor] = useState(PREVIEW_COLORS[0])
const [previewWelcome, setPreviewWelcome] = useState('Как вам у нас?')
const [previewShowText, setPreviewShowText] = useState(true)
const pending = reviews.filter(r => r.status === 'pending')
const published = reviews.filter(r => r.status === 'published')
// ── Load data ───────────────────────────────────────────────────────────────
const avgRating = published.length
? (published.reduce((s, r) => s + r.rating, 0) / published.length).toFixed(1)
: '—'
const nps = published.length
? Math.round(
(published.filter(r => r.rating >= 5).length / published.length * 100) -
(published.filter(r => r.rating <= 2).length / published.length * 100),
)
: 0
const loadReviews = useCallback(async () => {
if (!slug) return
setLoading(true)
try {
const data = await api.reviews.list(slug)
setReviews(data)
} catch {
// ignore
} finally {
setLoading(false)
}
}, [slug])
const filtered = tab === 'all' ? reviews
: tab === 'settings' || tab === 'preview' ? []
: reviews.filter(r => r.status === tab)
const loadSettings = useCallback(async () => {
if (!slug) return
try {
const s = await api.hotelSettings.get(slug)
if (s.review_redirect_threshold !== undefined) setThreshold(Number(s.review_redirect_threshold))
if (s.review_request_hours !== undefined) setSendHours(Number(s.review_request_hours))
if (s.review_request_retry !== undefined) setSendRetry(Boolean(s.review_request_retry))
if (s.review_request_enabled !== undefined) setRequestEnabled(Boolean(s.review_request_enabled))
if (s.review_redirect_source !== undefined) setUseSourceRedirect(Boolean(s.review_redirect_source))
if (s.review_welcome_text !== undefined) setPreviewWelcome(String(s.review_welcome_text))
if (s.review_brand_color !== undefined) setPreviewColor(String(s.review_brand_color))
if (s.review_show_text_field !== undefined) setPreviewShowText(Boolean(s.review_show_text_field))
if (Array.isArray(s.review_platforms)) setPlatforms(s.review_platforms as ReviewPlatform[])
} catch {
// ignore
} finally {
setSettingsLoaded(true)
}
}, [slug])
const sendReply = (id: string) => {
if (!replyText.trim()) return
setReviews(prev => prev.map(r =>
r.id === id ? { ...r, reply: replyText.trim(), status: 'published' } : r,
))
useEffect(() => {
loadReviews()
loadSettings()
}, [loadReviews, loadSettings])
// ── Save settings ───────────────────────────────────────────────────────────
const saveSettings = async () => {
if (!slug) return
setSaving(true)
try {
await api.hotelSettings.update(slug, {
review_redirect_threshold: threshold,
review_request_hours: sendHours,
review_request_retry: sendRetry,
review_request_enabled: requestEnabled,
review_redirect_source: useSourceRedirect,
review_welcome_text: previewWelcome,
review_brand_color: previewColor,
review_show_text_field: previewShowText,
review_platforms: platforms,
})
} finally {
setSaving(false)
}
}
// ── Review actions ──────────────────────────────────────────────────────────
const sendReply = async (id: string) => {
if (!replyText.trim() || !slug) return
const updated = await api.reviews.update(slug, id, { reply: replyText.trim(), isPublic: true })
setReviews(prev => prev.map(r => r.id === id ? updated : r))
setReplyId(null)
setReplyText('')
}
const reject = (id: string) =>
setReviews(prev => prev.map(r => r.id === id ? { ...r, status: 'rejected' } : r))
const reject = async (id: string) => {
if (!slug) return
const updated = await api.reviews.update(slug, id, { isPublic: false })
setReviews(prev => prev.map(r => r.id === id ? updated : r))
}
const restore = async (id: string, r: ReviewApi) => {
if (!slug) return
const updated = await api.reviews.update(slug, id, { isPublic: r.rating >= threshold })
setReviews(prev => prev.map(x => x.id === id ? updated : x))
}
const addPlatform = () => {
if (!newPlatformName.trim()) return
@@ -204,21 +192,32 @@ export function ReviewsPage() {
}
const copyLink = () => {
navigator.clipboard.writeText(REVIEW_LINK).catch(() => {})
const link = `https://app.hotelsync.ru/review/` // token-based, shown as example
navigator.clipboard.writeText(link).catch(() => {})
setCopied(true)
setTimeout(() => setCopied(false), 2000)
}
// ── Derived state ───────────────────────────────────────────────────────────
const pending = reviews.filter(r => !r.isPublic && !r.reply)
const published = reviews.filter(r => r.isPublic)
const enabledPlatforms = platforms.filter(p => p.enabled)
// Determine redirect platform based on booking source
const getRedirectPlatform = (source?: BookingSource): string | null => {
if (!useSourceRedirect) return null
if (source === 'booking') return 'Booking.com'
if (source === 'yandex') return 'Яндекс Путешествия'
if (source === 'google') return 'Google'
return null
}
const avgRating = published.length
? (published.reduce((s, r) => s + r.rating, 0) / published.length).toFixed(1)
: '—'
const nps = published.length
? Math.round(
(published.filter(r => r.rating >= 5).length / published.length * 100) -
(published.filter(r => r.rating <= 2).length / published.length * 100),
)
: 0
const filtered = tab === 'all' ? reviews
: tab === 'settings' || tab === 'preview' ? []
: tab === 'pending' ? pending
: published
const TABS: { key: Tab; label: string; count?: number; colorCls?: string; Icon?: React.ElementType }[] = [
{ key: 'pending', label: 'Требуют ответа', count: pending.length, colorCls: 'bg-red-500 text-white' },
@@ -282,15 +281,15 @@ export function ReviewsPage() {
<div className="flex items-center gap-4 flex-wrap">
<QrCode size={24} className="text-slate-500 shrink-0" />
<div className="flex-1 min-w-0">
<p className="font-semibold text-slate-900 dark:text-slate-100 text-sm mb-1">Ссылка для сбора отзывов</p>
<div className="flex items-center gap-2 p-2 rounded-xl bg-slate-50 dark:bg-slate-700/50 border border-slate-200 dark:border-slate-600">
<span className="text-xs font-mono text-slate-700 dark:text-slate-300 flex-1 truncate">{REVIEW_LINK}</span>
<button onClick={copyLink} className="shrink-0 flex items-center gap-1 px-2 py-1 rounded-lg bg-white dark:bg-slate-700 border border-slate-200 dark:border-slate-600 text-xs font-medium hover:border-brand-400">
{copied ? <CheckCheck size={11} className="text-emerald-600" /> : <Copy size={11} />}
{copied ? 'Скопировано' : 'Копировать'}
</button>
</div>
<p className="font-semibold text-slate-900 dark:text-slate-100 text-sm mb-1">Ссылки для сбора отзывов</p>
<p className="text-xs text-slate-500 dark:text-slate-400">
Уникальная ссылка генерируется для каждого гостя при выезде и отправляется автоматически по email.
</p>
</div>
<button onClick={copyLink} className="shrink-0 flex items-center gap-1 px-2 py-1.5 rounded-lg bg-white dark:bg-slate-700 border border-slate-200 dark:border-slate-600 text-xs font-medium hover:border-brand-400">
{copied ? <CheckCheck size={11} className="text-emerald-600" /> : <Copy size={11} />}
{copied ? 'Скопировано' : 'Пример ссылки'}
</button>
</div>
</div>
@@ -324,14 +323,10 @@ export function ReviewsPage() {
{/* Phone frame */}
<div className="flex justify-center lg:justify-start">
<div className="w-72 border-4 border-slate-800 dark:border-slate-600 rounded-3xl shadow-2xl overflow-hidden bg-white dark:bg-slate-900">
{/* Phone notch */}
<div className="bg-slate-800 dark:bg-slate-950 h-5 flex items-center justify-center">
<div className="w-16 h-1.5 rounded-full bg-slate-600" />
</div>
{/* Preview content */}
<div className="p-5 text-center space-y-4">
{/* Hotel logo */}
<div
className="w-16 h-16 rounded-full mx-auto flex items-center justify-center text-2xl font-bold text-white shadow-lg"
style={{ backgroundColor: previewColor }}
@@ -342,8 +337,6 @@ export function ReviewsPage() {
<p className="font-bold text-slate-900 dark:text-slate-100 text-base">{previewHotelName}</p>
<p className="text-lg font-semibold text-slate-700 dark:text-slate-300 mt-1">{previewWelcome}</p>
</div>
{/* Star selector */}
{!previewSubmitted && (
<div className="flex justify-center gap-1">
{Array.from({ length: 5 }, (_, i) => (
@@ -367,8 +360,6 @@ export function ReviewsPage() {
))}
</div>
)}
{/* Text area (if rating selected and positive) */}
{previewRating > 0 && !previewSubmitted && previewShowText && (
<textarea
className="w-full border border-slate-200 dark:border-slate-600 rounded-xl p-2.5 text-xs text-slate-700 dark:text-slate-300 bg-slate-50 dark:bg-slate-800 resize-none"
@@ -377,8 +368,6 @@ export function ReviewsPage() {
readOnly
/>
)}
{/* Submit button */}
{previewRating > 0 && !previewSubmitted && (
<button
onClick={() => setPreviewSubmitted(true)}
@@ -388,15 +377,11 @@ export function ReviewsPage() {
Отправить отзыв
</button>
)}
{/* After submit: negative flow */}
{previewSubmitted && previewRating < threshold && (
<div className="p-3 rounded-xl bg-slate-50 dark:bg-slate-800 border border-slate-200 dark:border-slate-600 text-sm text-slate-600 dark:text-slate-400">
Спасибо за честный отзыв. Мы уже работаем над улучшениями.
</div>
)}
{/* After submit: positive flow — redirect buttons */}
{previewSubmitted && previewRating >= threshold && (
<div className="space-y-2">
<p className="text-xs text-slate-500 dark:text-slate-400">Поделитесь на площадках:</p>
@@ -411,8 +396,6 @@ export function ReviewsPage() {
))}
</div>
)}
{/* Reset */}
{previewSubmitted && (
<button
onClick={() => { setPreviewSubmitted(false); setPreviewRating(0); setPreviewHover(0) }}
@@ -422,7 +405,6 @@ export function ReviewsPage() {
</button>
)}
</div>
<div className="bg-slate-800 dark:bg-slate-950 h-4" />
</div>
</div>
@@ -434,29 +416,14 @@ export function ReviewsPage() {
<Palette size={16} className="text-brand-600" />
Настроить внешний вид
</h3>
<div>
<label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Название отеля</label>
<input
type="text"
className="input"
value={previewHotelName}
onChange={e => setPreviewHotelName(e.target.value)}
placeholder="Название отеля"
/>
<input type="text" className="input" value={previewHotelName} onChange={e => setPreviewHotelName(e.target.value)} placeholder="Название отеля" />
</div>
<div>
<label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Приветственный текст</label>
<input
type="text"
className="input"
value={previewWelcome}
onChange={e => setPreviewWelcome(e.target.value)}
placeholder="Как вам у нас?"
/>
<input type="text" className="input" value={previewWelcome} onChange={e => setPreviewWelcome(e.target.value)} placeholder="Как вам у нас?" />
</div>
<div>
<p className="text-sm font-medium text-slate-700 dark:text-slate-300 mb-2">Основной цвет</p>
<div className="flex items-center gap-2 flex-wrap">
@@ -464,23 +431,13 @@ export function ReviewsPage() {
<button
key={c}
onClick={() => setPreviewColor(c)}
className={cn(
'w-8 h-8 rounded-full border-2 transition-transform hover:scale-110',
previewColor === c ? 'border-slate-800 dark:border-white scale-110' : 'border-transparent',
)}
className={cn('w-8 h-8 rounded-full border-2 transition-transform hover:scale-110', previewColor === c ? 'border-slate-800 dark:border-white scale-110' : 'border-transparent')}
style={{ backgroundColor: c }}
/>
))}
<input
type="color"
className="w-8 h-8 rounded-full cursor-pointer border-0 bg-transparent"
value={previewColor}
onChange={e => setPreviewColor(e.target.value)}
title="Свой цвет"
/>
<input type="color" className="w-8 h-8 rounded-full cursor-pointer border-0 bg-transparent" value={previewColor} onChange={e => setPreviewColor(e.target.value)} title="Свой цвет" />
</div>
</div>
<div className="flex items-center justify-between gap-4">
<div>
<p className="text-sm font-semibold text-slate-800 dark:text-slate-200">Показывать поле для текста</p>
@@ -494,14 +451,16 @@ export function ReviewsPage() {
</button>
</div>
</div>
{/* Threshold info */}
<div className="card p-4 bg-amber-50/50 dark:bg-amber-900/10 border-amber-200 dark:border-amber-700/50">
<p className="text-sm font-semibold text-slate-800 dark:text-slate-200 mb-1">Текущий порог: {threshold} из 5 звёзд</p>
<p className="text-xs text-slate-500 dark:text-slate-400">
При оценке {threshold} звёзд гость видит кнопки площадок. Ниже страницу благодарности.
</p>
</div>
<button onClick={saveSettings} disabled={saving} className="btn-primary gap-2">
{saving ? <Loader2 size={14} className="animate-spin" /> : <Save size={14} />}
Сохранить внешний вид
</button>
</div>
</div>
)}
@@ -510,62 +469,53 @@ export function ReviewsPage() {
{tab === 'settings' && (
<div className="max-w-2xl space-y-5">
{/* Enable toggle */}
<div className="card p-5">
<div className="flex items-center justify-between gap-4">
<div>
<h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
<Mail size={15} className="text-brand-600" />
Автоматическая отправка запросов
</h3>
<p className="text-sm text-slate-500 dark:text-slate-400 mt-0.5">
После выезда гостя автоматически отправлять email с просьбой оставить отзыв
</p>
</div>
<button
onClick={() => setRequestEnabled(v => !v)}
className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', requestEnabled ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
>
<div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', requestEnabled ? 'left-[22px]' : 'left-1')} />
</button>
</div>
</div>
{/* Sending timing */}
<div className="card p-5 space-y-4">
<h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
<Send size={15} className="text-brand-600" />
<Clock size={15} className="text-brand-600" />
Отправка ссылки
</h3>
<div>
<label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
Через сколько часов после выезда отправлять ссылку?
</label>
<div className="flex items-center gap-3">
<input
type="number"
min={1}
max={72}
className="input w-24"
type="number" min={1} max={72} className="input w-24"
value={sendHours}
onChange={e => setSendHours(Math.min(72, Math.max(1, parseInt(e.target.value) || 1)))}
/>
<span className="text-sm text-slate-500 dark:text-slate-400">часов (172)</span>
</div>
</div>
<div>
<p className="text-sm font-medium text-slate-700 dark:text-slate-300 mb-2">Канал отправки</p>
<div className="flex gap-2">
{([
{ key: 'email', label: 'Email', Icon: Mail },
{ key: 'sms', label: 'SMS', Icon: Smartphone },
{ key: 'both', label: 'Email + SMS', Icon: Send },
] as const).map(ch => (
<button
key={ch.key}
onClick={() => setSendChannel(ch.key)}
className={cn(
'flex items-center gap-1.5 px-3 py-1.5 rounded-lg text-sm font-medium border transition-colors',
sendChannel === ch.key
? 'bg-brand-600 border-brand-600 text-white'
: 'border-slate-200 dark:border-slate-600 text-slate-600 dark:text-slate-400 hover:border-brand-400',
)}
>
<ch.Icon size={13} />
{ch.label}
</button>
))}
</div>
</div>
<div className="flex items-center justify-between gap-4">
<div>
<p className="text-sm font-semibold text-slate-800 dark:text-slate-200 flex items-center gap-1.5">
<Clock size={13} className="text-slate-500" />
Повторная отправка
</p>
<p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">Если гость не открыл ссылку через 24ч</p>
<p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">Если гость не оставил отзыв через 24ч</p>
</div>
<button
onClick={() => setSendRetry(v => !v)}
@@ -579,17 +529,11 @@ export function ReviewsPage() {
{/* Threshold */}
<div className="card p-5 space-y-4">
<h3 className="font-semibold text-slate-900 dark:text-slate-100">Порог перенаправления</h3>
<p className="text-sm text-slate-500 dark:text-slate-400">
Ниже порога модерация. Выше гость получает ссылку на внешние площадки.
</p>
<p className="text-sm text-slate-500 dark:text-slate-400">Ниже порога модерация. Выше гость получает ссылку на внешние площадки.</p>
<div className="flex items-center gap-4">
<div>
<p className="text-xs text-slate-500 mb-2">Порог (из 5 звёзд)</p>
<input
type="range" min={1} max={4} value={threshold}
onChange={e => setThreshold(parseInt(e.target.value))}
className="w-48"
/>
<input type="range" min={1} max={4} value={threshold} onChange={e => setThreshold(parseInt(e.target.value))} className="w-48" />
</div>
<div className="text-center">
<div className="text-3xl font-bold text-brand-600 dark:text-brand-400">{threshold}</div>
@@ -632,13 +576,12 @@ export function ReviewsPage() {
<div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', useSourceRedirect ? 'left-[22px]' : 'left-1')} />
</button>
</div>
<div className="space-y-2">
{[
{ source: 'Booking.com бронирование', redirect: 'Booking.com', smart: true },
{ source: 'Яндекс Путешествия', redirect: 'Яндекс Путешествия', smart: true },
{ source: 'Google', redirect: 'Google', smart: true },
{ source: 'Прямое бронирование / виджет', redirect: 'Гость выбирает сам', smart: false },
{ source: 'Booking.com бронирование', redirect: 'Booking.com', smart: true },
{ source: 'Яндекс Путешествия', redirect: 'Яндекс Путешествия', smart: true },
{ source: 'Google', redirect: 'Google', smart: true },
{ source: 'Прямое бронирование / виджет', redirect: 'Гость выбирает сам', smart: false },
].map(row => (
<div key={row.source} className={cn(
'flex items-center justify-between p-3 rounded-xl border text-sm',
@@ -649,9 +592,7 @@ export function ReviewsPage() {
<span className="text-slate-600 dark:text-slate-400">{row.source}</span>
<div className="flex items-center gap-1.5">
<ArrowUpRight size={12} className="text-slate-400" />
<span className={cn('font-medium', row.smart ? 'text-blue-600 dark:text-blue-400' : 'text-slate-500')}>
{row.redirect}
</span>
<span className={cn('font-medium', row.smart ? 'text-blue-600 dark:text-blue-400' : 'text-slate-500')}>{row.redirect}</span>
{row.smart && useSourceRedirect && (
<span className="text-[9px] bg-blue-100 dark:bg-blue-900/30 text-blue-700 dark:text-blue-300 px-1 py-0.5 rounded font-semibold"> авто</span>
)}
@@ -664,9 +605,7 @@ export function ReviewsPage() {
{/* Platforms */}
<div className="card p-5 space-y-4">
<h3 className="font-semibold text-slate-900 dark:text-slate-100">Площадки для перенаправления</h3>
<p className="text-sm text-slate-500 dark:text-slate-400">
Гость с положительным отзывом получит ссылки на эти площадки.
</p>
<p className="text-sm text-slate-500 dark:text-slate-400">Гость с положительным отзывом получит ссылки на эти площадки.</p>
<div className="space-y-2">
{platforms.map(p => (
<div key={p.id} className="flex items-center gap-3 p-3 rounded-xl border border-slate-200 dark:border-slate-600">
@@ -694,107 +633,100 @@ export function ReviewsPage() {
<div className="pt-2 border-t border-slate-200 dark:border-slate-600">
<p className="text-xs font-medium text-slate-600 dark:text-slate-400 mb-2">Добавить площадку</p>
<div className="flex gap-2">
<input
type="text" className="input flex-1"
placeholder="Название (например: Tripadvisor)"
value={newPlatformName}
onChange={e => setNewPlatformName(e.target.value)}
/>
<input
type="text" className="input flex-1"
placeholder="Ссылка на страницу отеля"
value={newPlatformUrl}
onChange={e => setNewPlatformUrl(e.target.value)}
/>
<button onClick={addPlatform} className="btn-primary shrink-0">
<Plus size={14} />Добавить
</button>
<input type="text" className="input flex-1" placeholder="Название (например: Tripadvisor)" value={newPlatformName} onChange={e => setNewPlatformName(e.target.value)} />
<input type="text" className="input flex-1" placeholder="Ссылка на страницу отеля" value={newPlatformUrl} onChange={e => setNewPlatformUrl(e.target.value)} />
<button onClick={addPlatform} className="btn-primary shrink-0"><Plus size={14} />Добавить</button>
</div>
</div>
</div>
{/* Save button */}
<button onClick={saveSettings} disabled={saving || !settingsLoaded} className="btn-primary gap-2">
{saving ? <Loader2 size={14} className="animate-spin" /> : <Save size={14} />}
Сохранить настройки
</button>
</div>
)}
{/* ══════════════════════ Review list ══════════════════════ */}
{tab !== 'settings' && tab !== 'preview' && (
<div className="space-y-3">
{filtered.length === 0 && (
{loading && (
<div className="card p-8 text-center text-slate-500 dark:text-slate-400">
<Loader2 size={24} className="mx-auto mb-2 animate-spin opacity-50" />
<p>Загрузка...</p>
</div>
)}
{!loading && filtered.length === 0 && (
<div className="card p-8 text-center text-slate-500 dark:text-slate-400">
<MessageSquare size={32} className="mx-auto mb-2 opacity-30" />
<p>Отзывов нет</p>
</div>
)}
{filtered.map(review => {
const isNegative = review.rating < threshold
const redirectTarget = getRedirectPlatform(review.bookingSource)
const isNegative = review.rating < threshold
const bookingSrc = review.bookingSource ?? ''
const redirectTarget = useSourceRedirect
? bookingSrc === 'booking' ? 'Booking.com'
: bookingSrc === 'yandex' ? 'Яндекс Путешествия'
: bookingSrc === 'google' ? 'Google'
: null
: null
return (
<div
key={review.id}
className={cn(
'card p-4',
review.status === 'pending' && 'border-red-300 dark:border-red-700/60 bg-red-50/50 dark:bg-red-900/10',
!review.isPublic && !review.reply && 'border-red-300 dark:border-red-700/60 bg-red-50/50 dark:bg-red-900/10',
)}
>
<div className="flex items-start gap-3">
<div className={cn('w-10 h-10 rounded-full flex items-center justify-center gap-0.5 text-sm font-bold shrink-0', ratingColor(review.rating, threshold))}>
{review.rating}<Star size={10} className="fill-current" />
</div>
<div className="flex-1 min-w-0">
<div className="flex items-center justify-between gap-2 flex-wrap mb-1">
<div className="flex items-center gap-2 flex-wrap">
<p className="font-semibold text-slate-900 dark:text-slate-100">{review.guestName}</p>
<Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">{review.roomNumber}</Badge>
<Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">{SOURCE_LABEL[review.source]}</Badge>
{review.bookingSource && (
{review.roomNumber && <Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">{review.roomNumber}</Badge>}
{review.bookingSource && BOOKING_SOURCE_LABEL[review.bookingSource] && (
<Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">
{BOOKING_SOURCE_LABEL[review.bookingSource]}
</Badge>
)}
{isNegative && <Badge className="bg-red-100 text-red-700 dark:bg-red-900/30 dark:text-red-300">Негативный</Badge>}
{/* Redirect badge for published positive */}
{review.status === 'published' && !isNegative && review.autoRedirectedTo && review.autoRedirectedTo.length > 0 && (
{review.isPublic && !isNegative && (
<Badge className="bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300 flex items-center gap-1">
<ArrowUpRight size={10} />
{review.bookingSource && ['booking','yandex','google'].includes(review.bookingSource)
? `${review.autoRedirectedTo[0]}`
: '→ Выбрал площадку'
}
{redirectTarget ? `${redirectTarget}` : '→ Выбрал площадку'}
</Badge>
)}
</div>
<span className="text-xs text-slate-400">{format(review.createdAt, 'd MMM, HH:mm', { locale: ru })}</span>
<span className="text-xs text-slate-400">{format(new Date(review.createdAt), 'd MMM, HH:mm', { locale: ru })}</span>
</div>
<StarRating rating={review.rating} />
<p className="text-sm text-slate-700 dark:text-slate-300 mt-2 leading-relaxed">{review.text}</p>
{/* Manager reply */}
{review.text && <p className="text-sm text-slate-700 dark:text-slate-300 mt-2 leading-relaxed">{review.text}</p>}
{review.reply && (
<div className="mt-3 p-3 rounded-xl bg-blue-50 dark:bg-blue-900/20 border-l-4 border-blue-400">
<p className="text-xs text-blue-600 dark:text-blue-400 font-semibold mb-1">Личный ответ менеджера:</p>
<p className="text-sm text-slate-700 dark:text-slate-300">{review.reply}</p>
</div>
)}
{/* Redirect info for positive pending */}
{review.status === 'pending' && !isNegative && (
{!review.isPublic && !review.reply && !isNegative && (
<div className="mt-2 p-2.5 rounded-lg bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-700">
<p className="text-xs text-blue-700 dark:text-blue-300">
{redirectTarget
? `Авторедирект: гость получит ссылку на ${redirectTarget} (источник бронирования)`
? `Авторедирект: гость получит ссылку на ${redirectTarget}`
: `Гость получит ссылки для публикации на: ${enabledPlatforms.map(p => p.name).join(', ')}`
}
</p>
</div>
)}
{replyId === review.id && (
<div className="mt-3 space-y-2">
<textarea
className="input resize-none text-sm w-full"
rows={2}
placeholder="Личный ответ гостю (отправится по email/SMS)..."
className="input resize-none text-sm w-full" rows={2}
placeholder="Личный ответ гостю (отправится по email)..."
value={replyText}
onChange={e => setReplyText(e.target.value)}
autoFocus
@@ -806,10 +738,8 @@ export function ReviewsPage() {
</div>
)}
</div>
{/* Actions */}
<div className="flex gap-2 flex-wrap mt-3">
{review.status === 'pending' && !review.reply && replyId !== review.id && (
{!review.isPublic && !review.reply && replyId !== review.id && (
<>
<button
onClick={() => { setReplyId(review.id); setReplyText('') }}
@@ -825,12 +755,9 @@ export function ReviewsPage() {
</button>
</>
)}
{review.status === 'rejected' && (
{!review.isPublic && review.reply && (
<button
onClick={() => setReviews(prev => prev.map(r => r.id === review.id
? { ...r, status: isNegative ? 'pending' : 'published' }
: r,
))}
onClick={() => restore(review.id, review)}
className="flex items-center gap-1 px-3 py-1.5 rounded-lg border border-slate-200 dark:border-slate-600 text-xs font-medium text-slate-600 dark:text-slate-400 hover:border-brand-400"
>
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