diff --git a/src/App.tsx b/src/App.tsx
index 0103b37..e56561c 100644
--- a/src/App.tsx
+++ b/src/App.tsx
@@ -35,6 +35,7 @@ import { LoyaltyPage } from './pages/LoyaltyPage'
 import { MaintenancePage } from './pages/MaintenancePage'
 import { DiscountsPage } from './pages/DiscountsPage'
 import { GuestReviewPage } from './pages/GuestReviewPage'
+import { GuestRoomServicePage } from './pages/GuestRoomServicePage'
 
 export default function App() {
   return (
@@ -48,6 +49,7 @@ export default function App() {
               {/* Public */}
               <Route path="/login" element={<LoginPage />} />
               <Route path="/review/:slug" element={<GuestReviewPage />} />
+              <Route path="/room-service/:slug" element={<GuestRoomServicePage />} />
 
               {/* App routes */}
               <Route element={<AppLayout />}>
diff --git a/src/components/calendar/BookingCalendar.tsx b/src/components/calendar/BookingCalendar.tsx
index 29369f1..0c66fc7 100644
--- a/src/components/calendar/BookingCalendar.tsx
+++ b/src/components/calendar/BookingCalendar.tsx
@@ -74,8 +74,10 @@ export function BookingCalendar({ rooms, bookings, onBookingCreate, onBookingUpd
   const [dragStart, setDragStart] = useState<{ roomId: string; dayIdx: number } | null>(null)
   const [dragEnd, setDragEnd] = useState<number | null>(null)
 
-  // Compact mode
-  const [compact, setCompact] = useState(false)
+  // Compact mode (default from Settings → Appearance)
+  const [compact, setCompact] = useState(
+    () => localStorage.getItem('calendarCompact') === 'true',
+  )
   const rowHeight = compact ? ROW_HEIGHT_COMPACT : ROW_HEIGHT
 
   // Modals
@@ -253,7 +255,7 @@ export function BookingCalendar({ rooms, bookings, onBookingCreate, onBookingUpd
         </div>
 
         <button
-          onClick={() => setCompact(v => !v)}
+          onClick={() => setCompact(v => { const next = !v; localStorage.setItem('calendarCompact', String(next)); return next })}
           title={compact ? 'Обычный вид' : 'Компактный вид'}
           className={cn(
             'btn-ghost flex items-center gap-1.5 px-2.5 py-1.5 text-xs font-medium',
diff --git a/src/data/rentalData.ts b/src/data/rentalData.ts
index 6796b7e..908389d 100644
--- a/src/data/rentalData.ts
+++ b/src/data/rentalData.ts
@@ -11,6 +11,7 @@ export interface RentalObject {
   openHour: number    // 8
   closeHour: number   // 22
   maxHoursPerSlot?: number
+  bufferMinutes?: number   // tech break between bookings
 }
 
 export interface RentalBooking {
diff --git a/src/pages/GuestRoomServicePage.tsx b/src/pages/GuestRoomServicePage.tsx
new file mode 100644
index 0000000..9e4b1e3
--- /dev/null
+++ b/src/pages/GuestRoomServicePage.tsx
@@ -0,0 +1,420 @@
+import { useState } from 'react'
+import { useParams } from 'react-router-dom'
+import {
+  ShoppingCart, Plus, Minus, X, Clock, CheckCircle2,
+  ChefHat, Truck, CreditCard, Receipt, ArrowLeft,
+} from 'lucide-react'
+import { cn, formatCurrency } from '../lib/utils'
+
+// ── Types ─────────────────────────────────────────────────────────────────────
+
+interface MenuItem {
+  id: string
+  name: string
+  category: string
+  price: number
+  emoji: string
+  time: number
+  popular?: boolean
+  stopList?: boolean
+}
+
+type Step = 'menu' | 'cart' | 'payment' | 'status'
+type OrderStatus = 'new' | 'preparing' | 'ready' | 'delivered'
+
+// ── Mock data (same menu as staff side) ───────────────────────────────────────
+
+const MENU: MenuItem[] = [
+  { id: 'm1',  name: 'Яичница с беконом',  category: 'Завтраки', price: 450,  emoji: '🍳', time: 15, popular: true },
+  { id: 'm2',  name: 'Омлет с овощами',    category: 'Завтраки', price: 380,  emoji: '🥚', time: 12 },
+  { id: 'm3',  name: 'Сырники',            category: 'Завтраки', price: 320,  emoji: '🧀', time: 10 },
+  { id: 'm4',  name: 'Овсяная каша',       category: 'Завтраки', price: 250,  emoji: '🥣', time: 8 },
+  { id: 'm5',  name: 'Стейк рибай',        category: 'Основные', price: 1800, emoji: '🥩', time: 25, popular: true },
+  { id: 'm6',  name: 'Куриная грудка',     category: 'Основные', price: 750,  emoji: '🍗', time: 20 },
+  { id: 'm7',  name: 'Паста карбонара',    category: 'Основные', price: 650,  emoji: '🍝', time: 18 },
+  { id: 'm8',  name: 'Лосось на гриле',    category: 'Основные', price: 1200, emoji: '🐟', time: 22 },
+  { id: 'm9',  name: 'Цезарь с курицей',   category: 'Закуски',  price: 550,  emoji: '🥗', time: 10, popular: true },
+  { id: 'm10', name: 'Сэндвич клуб',       category: 'Закуски',  price: 420,  emoji: '🥪', time: 8 },
+  { id: 'm11', name: 'Сырная тарелка',     category: 'Закуски',  price: 680,  emoji: '🧀', time: 5 },
+  { id: 'm12', name: 'Кофе американо',     category: 'Напитки',  price: 180,  emoji: '☕', time: 5, popular: true },
+  { id: 'm13', name: 'Капучино',           category: 'Напитки',  price: 220,  emoji: '☕', time: 6 },
+  { id: 'm14', name: 'Свежевыжатый сок',   category: 'Напитки',  price: 280,  emoji: '🍊', time: 5 },
+  { id: 'm15', name: 'Вино красное бокал', category: 'Напитки',  price: 450,  emoji: '🍷', time: 3 },
+  { id: 'm16', name: 'Тирамису',           category: 'Десерты',  price: 380,  emoji: '🍮', time: 3 },
+  { id: 'm17', name: 'Чизкейк',            category: 'Десерты',  price: 350,  emoji: '🍰', time: 3 },
+]
+
+const CATEGORIES = [...new Set(MENU.map(i => i.category))]
+
+const HOTEL_CONFIG: Record<string, { name: string; color: string; serviceChargePct: number }> = {
+  'grand-palace': { name: 'Гранд Палас', color: '#2563eb', serviceChargePct: 15 },
+}
+const DEFAULT_CONFIG = { name: 'Отель', color: '#2563eb', serviceChargePct: 15 }
+
+// ── Status display ─────────────────────────────────────────────────────────────
+
+const STATUS_STEPS: { key: OrderStatus; label: string; icon: React.ElementType; desc: string }[] = [
+  { key: 'new',       label: 'Принят',    icon: Receipt,      desc: 'Заказ отправлен на кухню' },
+  { key: 'preparing', label: 'Готовится', icon: ChefHat,      desc: 'Повар готовит ваш заказ' },
+  { key: 'ready',     label: 'Готов',     icon: CheckCircle2, desc: 'Заказ готов, передаём курьеру' },
+  { key: 'delivered', label: 'Доставлен', icon: Truck,        desc: 'Курьер в пути к вашему номеру' },
+]
+
+// ── Component ─────────────────────────────────────────────────────────────────
+
+export function GuestRoomServicePage() {
+  const { slug } = useParams<{ slug: string }>()
+  const config = (slug ? HOTEL_CONFIG[slug] : null) ?? DEFAULT_CONFIG
+
+  const [category, setCategory]   = useState(CATEGORIES[0])
+  const [cart, setCart]           = useState<Record<string, number>>({})
+  const [step, setStep]           = useState<Step>('menu')
+  const [roomNumber, setRoomNumber] = useState('')
+  const [notes, setNotes]         = useState('')
+  const [payMode, setPayMode]     = useState<'online' | 'bill'>('online')
+  const [orderStatus, setOrderStatus] = useState<OrderStatus>('new')
+
+  const cartItems = MENU.filter(i => (cart[i.id] ?? 0) > 0)
+  const subtotal  = cartItems.reduce((s, i) => s + i.price * cart[i.id], 0)
+  const svcCharge = Math.round(subtotal * config.serviceChargePct / 100)
+  const total     = subtotal + svcCharge
+  const cartCount = Object.values(cart).reduce((s, n) => s + n, 0)
+
+  const add  = (id: string) => setCart(p => ({ ...p, [id]: (p[id] ?? 0) + 1 }))
+  const sub  = (id: string) => setCart(p => { const n = Math.max(0, (p[id] ?? 0) - 1); return { ...p, [id]: n } })
+  const canOrder = cartCount > 0 && roomNumber.trim().length > 0
+
+  const placeOrder = () => {
+    // Simulate status progression
+    setStep('status')
+    setOrderStatus('new')
+    setTimeout(() => setOrderStatus('preparing'), 3000)
+    setTimeout(() => setOrderStatus('ready'),     8000)
+    setTimeout(() => setOrderStatus('delivered'), 13000)
+  }
+
+  const currentStatusIdx = STATUS_STEPS.findIndex(s => s.key === orderStatus)
+
+  return (
+    <div className="min-h-screen bg-slate-50" style={{ fontFamily: 'system-ui, sans-serif' }}>
+
+      {/* Header */}
+      <div className="sticky top-0 z-20 shadow-sm" style={{ backgroundColor: config.color }}>
+        <div className="max-w-lg mx-auto px-4 py-3 flex items-center gap-3">
+          {step !== 'menu' && step !== 'status' && (
+            <button onClick={() => setStep(step === 'payment' ? 'cart' : 'menu')} className="text-white/80 hover:text-white">
+              <ArrowLeft size={20} />
+            </button>
+          )}
+          <div className="flex-1">
+            <p className="text-white font-bold text-base leading-tight">{config.name}</p>
+            <p className="text-white/70 text-xs">Room Service</p>
+          </div>
+          {step === 'menu' && cartCount > 0 && (
+            <button
+              onClick={() => setStep('cart')}
+              className="flex items-center gap-2 bg-white/20 hover:bg-white/30 text-white px-3 py-1.5 rounded-xl text-sm font-medium transition-colors"
+            >
+              <ShoppingCart size={14} />
+              {cartCount}
+              <span className="font-bold">{formatCurrency(total)}</span>
+            </button>
+          )}
+        </div>
+      </div>
+
+      <div className="max-w-lg mx-auto px-4 py-4">
+
+        {/* ── MENU ── */}
+        {step === 'menu' && (
+          <div className="space-y-4">
+            {/* Category tabs */}
+            <div className="flex gap-2 overflow-x-auto pb-1 -mx-4 px-4">
+              {CATEGORIES.map(cat => (
+                <button
+                  key={cat}
+                  onClick={() => setCategory(cat)}
+                  className={cn(
+                    'shrink-0 px-3 py-1.5 rounded-full text-sm font-medium border transition-colors',
+                    category === cat
+                      ? 'text-white border-transparent'
+                      : 'bg-white text-slate-700 border-slate-200',
+                  )}
+                  style={category === cat ? { backgroundColor: config.color, borderColor: config.color } : {}}
+                >
+                  {cat}
+                </button>
+              ))}
+            </div>
+
+            {/* Items */}
+            <div className="space-y-2">
+              {MENU.filter(i => i.category === category && !i.stopList).map(item => (
+                <div key={item.id} className="bg-white rounded-2xl p-4 shadow-sm flex items-center gap-4">
+                  <span className="text-3xl shrink-0">{item.emoji}</span>
+                  <div className="flex-1 min-w-0">
+                    <div className="flex items-center gap-1.5 flex-wrap">
+                      <p className="font-semibold text-slate-900 text-sm">{item.name}</p>
+                      {item.popular && (
+                        <span className="text-[10px] bg-amber-100 text-amber-700 px-1.5 py-0.5 rounded-full font-medium">Хит</span>
+                      )}
+                    </div>
+                    <p className="text-xs text-slate-400 flex items-center gap-1 mt-0.5">
+                      <Clock size={10} />{item.time} мин
+                    </p>
+                    <p className="font-bold text-slate-900 mt-1">{formatCurrency(item.price)}</p>
+                  </div>
+                  {/* Counter */}
+                  {(cart[item.id] ?? 0) === 0 ? (
+                    <button
+                      onClick={() => add(item.id)}
+                      className="w-9 h-9 rounded-full flex items-center justify-center text-white shadow-md transition-transform active:scale-90"
+                      style={{ backgroundColor: config.color }}
+                    >
+                      <Plus size={18} />
+                    </button>
+                  ) : (
+                    <div className="flex items-center gap-2">
+                      <button onClick={() => sub(item.id)} className="w-8 h-8 rounded-full bg-slate-100 flex items-center justify-center text-slate-700">
+                        <Minus size={14} />
+                      </button>
+                      <span className="text-sm font-bold w-4 text-center">{cart[item.id]}</span>
+                      <button
+                        onClick={() => add(item.id)}
+                        className="w-8 h-8 rounded-full flex items-center justify-center text-white"
+                        style={{ backgroundColor: config.color }}
+                      >
+                        <Plus size={14} />
+                      </button>
+                    </div>
+                  )}
+                </div>
+              ))}
+            </div>
+
+            {/* Sticky cart button */}
+            {cartCount > 0 && (
+              <div className="sticky bottom-4">
+                <button
+                  onClick={() => setStep('cart')}
+                  className="w-full py-4 rounded-2xl text-white font-bold text-base shadow-xl transition-opacity hover:opacity-90 active:scale-95"
+                  style={{ backgroundColor: config.color }}
+                >
+                  Перейти к заказу · {formatCurrency(total)}
+                </button>
+              </div>
+            )}
+          </div>
+        )}
+
+        {/* ── CART ── */}
+        {step === 'cart' && (
+          <div className="space-y-4">
+            <h2 className="font-bold text-slate-900 text-lg">Ваш заказ</h2>
+
+            <div className="bg-white rounded-2xl shadow-sm overflow-hidden">
+              {cartItems.map((item, i) => (
+                <div key={item.id} className={cn('flex items-center gap-3 px-4 py-3', i < cartItems.length - 1 && 'border-b border-slate-100')}>
+                  <span className="text-2xl">{item.emoji}</span>
+                  <div className="flex-1">
+                    <p className="text-sm font-medium text-slate-800">{item.name}</p>
+                    <p className="text-xs text-slate-500">{formatCurrency(item.price)} × {cart[item.id]}</p>
+                  </div>
+                  <div className="flex items-center gap-2">
+                    <button onClick={() => sub(item.id)} className="w-7 h-7 rounded-full bg-slate-100 flex items-center justify-center text-slate-600">
+                      {cart[item.id] === 1 ? <X size={12} /> : <Minus size={12} />}
+                    </button>
+                    <span className="text-sm font-bold w-4 text-center">{cart[item.id]}</span>
+                    <button
+                      onClick={() => add(item.id)}
+                      className="w-7 h-7 rounded-full flex items-center justify-center text-white"
+                      style={{ backgroundColor: config.color }}
+                    >
+                      <Plus size={12} />
+                    </button>
+                  </div>
+                  <span className="text-sm font-semibold text-slate-800 w-16 text-right">{formatCurrency(item.price * cart[item.id])}</span>
+                </div>
+              ))}
+
+              <div className="px-4 py-3 bg-slate-50 space-y-1.5">
+                <div className="flex justify-between text-sm text-slate-600">
+                  <span>Сумма заказа</span>
+                  <span>{formatCurrency(subtotal)}</span>
+                </div>
+                <div className="flex justify-between text-sm text-slate-600">
+                  <span>Обслуживание {config.serviceChargePct}%</span>
+                  <span>+{formatCurrency(svcCharge)}</span>
+                </div>
+                <div className="flex justify-between font-bold text-slate-900 text-base pt-1 border-t border-slate-200">
+                  <span>Итого</span>
+                  <span>{formatCurrency(total)}</span>
+                </div>
+              </div>
+            </div>
+
+            {/* Room number */}
+            <div className="bg-white rounded-2xl shadow-sm p-4 space-y-3">
+              <div>
+                <label className="block text-sm font-medium text-slate-700 mb-1.5">Номер комнаты *</label>
+                <input
+                  type="text"
+                  className="w-full border border-slate-200 rounded-xl px-3 py-2.5 text-sm focus:outline-none focus:border-blue-400"
+                  placeholder="Например: 301"
+                  value={roomNumber}
+                  onChange={e => setRoomNumber(e.target.value)}
+                />
+              </div>
+              <div>
+                <label className="block text-sm font-medium text-slate-700 mb-1.5">Пожелания (необязательно)</label>
+                <textarea
+                  className="w-full border border-slate-200 rounded-xl px-3 py-2.5 text-sm resize-none focus:outline-none focus:border-blue-400"
+                  rows={2}
+                  placeholder="Без лука, аллергия на орехи..."
+                  value={notes}
+                  onChange={e => setNotes(e.target.value)}
+                />
+              </div>
+            </div>
+
+            <button
+              onClick={() => setStep('payment')}
+              disabled={!canOrder}
+              className="w-full py-4 rounded-2xl text-white font-bold text-base disabled:opacity-40 transition-opacity hover:opacity-90"
+              style={{ backgroundColor: config.color }}
+            >
+              К оплате
+            </button>
+          </div>
+        )}
+
+        {/* ── PAYMENT ── */}
+        {step === 'payment' && (
+          <div className="space-y-4">
+            <h2 className="font-bold text-slate-900 text-lg">Способ оплаты</h2>
+
+            {[
+              { key: 'online' as const, icon: CreditCard, label: 'Оплатить онлайн сейчас', desc: 'Банковской картой через защищённую форму' },
+              { key: 'bill'   as const, icon: Receipt,    label: 'Включить в счёт при выезде', desc: 'Оплата при расчёте в конце проживания' },
+            ].map(opt => (
+              <button
+                key={opt.key}
+                onClick={() => setPayMode(opt.key)}
+                className={cn(
+                  'w-full flex items-center gap-4 p-4 rounded-2xl border-2 text-left bg-white transition-colors',
+                  payMode === opt.key ? 'border-blue-500' : 'border-slate-200',
+                )}
+                style={payMode === opt.key ? { borderColor: config.color } : {}}
+              >
+                <div
+                  className="w-10 h-10 rounded-xl flex items-center justify-center shrink-0"
+                  style={payMode === opt.key ? { backgroundColor: `${config.color}20` } : { backgroundColor: '#f1f5f9' }}
+                >
+                  <opt.icon size={18} style={payMode === opt.key ? { color: config.color } : { color: '#64748b' }} />
+                </div>
+                <div>
+                  <p className="font-semibold text-slate-900 text-sm">{opt.label}</p>
+                  <p className="text-xs text-slate-500 mt-0.5">{opt.desc}</p>
+                </div>
+                <div className={cn(
+                  'ml-auto w-5 h-5 rounded-full border-2 flex items-center justify-center shrink-0',
+                  payMode === opt.key ? 'border-blue-500' : 'border-slate-300',
+                )} style={payMode === opt.key ? { borderColor: config.color } : {}}>
+                  {payMode === opt.key && (
+                    <div className="w-2.5 h-2.5 rounded-full" style={{ backgroundColor: config.color }} />
+                  )}
+                </div>
+              </button>
+            ))}
+
+            {/* Summary */}
+            <div className="bg-white rounded-2xl shadow-sm p-4">
+              <p className="text-sm font-semibold text-slate-700 mb-2">Номер {roomNumber}</p>
+              {cartItems.map(i => (
+                <div key={i.id} className="flex justify-between text-sm text-slate-600 py-0.5">
+                  <span>{i.emoji} {i.name} ×{cart[i.id]}</span>
+                  <span>{formatCurrency(i.price * cart[i.id])}</span>
+                </div>
+              ))}
+              <div className="flex justify-between font-bold text-slate-900 text-base mt-2 pt-2 border-t border-slate-100">
+                <span>Итого</span>
+                <span>{formatCurrency(total)}</span>
+              </div>
+            </div>
+
+            <button
+              onClick={placeOrder}
+              className="w-full py-4 rounded-2xl text-white font-bold text-base transition-opacity hover:opacity-90"
+              style={{ backgroundColor: config.color }}
+            >
+              {payMode === 'online' ? `Оплатить ${formatCurrency(total)}` : 'Оформить заказ'}
+            </button>
+          </div>
+        )}
+
+        {/* ── STATUS ── */}
+        {step === 'status' && (
+          <div className="space-y-6 py-4">
+            <div className="text-center">
+              <div
+                className="w-20 h-20 rounded-full mx-auto flex items-center justify-center text-4xl mb-4"
+                style={{ backgroundColor: `${config.color}15` }}
+              >
+                🎉
+              </div>
+              <h2 className="text-xl font-bold text-slate-900">Заказ принят!</h2>
+              <p className="text-slate-500 text-sm mt-1">Номер {roomNumber} · {formatCurrency(total)}</p>
+            </div>
+
+            {/* Progress */}
+            <div className="bg-white rounded-2xl shadow-sm p-5">
+              <p className="text-sm font-semibold text-slate-700 mb-4">Статус заказа</p>
+              <div className="space-y-4">
+                {STATUS_STEPS.map((s, idx) => {
+                  const done    = idx <= currentStatusIdx
+                  const current = idx === currentStatusIdx
+                  const Icon    = s.icon
+                  return (
+                    <div key={s.key} className="flex items-center gap-3">
+                      <div className={cn(
+                        'w-9 h-9 rounded-full flex items-center justify-center shrink-0 transition-colors',
+                        done ? 'text-white' : 'bg-slate-100 text-slate-400',
+                      )} style={done ? { backgroundColor: config.color } : {}}>
+                        <Icon size={16} />
+                      </div>
+                      <div className="flex-1">
+                        <p className={cn('text-sm font-semibold', done ? 'text-slate-900' : 'text-slate-400')}>
+                          {s.label}
+                        </p>
+                        {current && <p className="text-xs text-slate-500 mt-0.5">{s.desc}</p>}
+                      </div>
+                      {current && (
+                        <div className="flex gap-0.5">
+                          {[0,1,2].map(i => (
+                            <div
+                              key={i}
+                              className="w-1.5 h-1.5 rounded-full animate-bounce"
+                              style={{ backgroundColor: config.color, animationDelay: `${i * 0.15}s` }}
+                            />
+                          ))}
+                        </div>
+                      )}
+                    </div>
+                  )
+                })}
+              </div>
+            </div>
+
+            <button
+              onClick={() => { setCart({}); setStep('menu'); setRoomNumber(''); setNotes('') }}
+              className="w-full py-3 rounded-2xl border-2 text-sm font-semibold transition-colors"
+              style={{ borderColor: config.color, color: config.color }}
+            >
+              Сделать ещё заказ
+            </button>
+          </div>
+        )}
+      </div>
+    </div>
+  )
+}
diff --git a/src/pages/GuestsPage.tsx b/src/pages/GuestsPage.tsx
index cd1b8af..f4e8833 100644
--- a/src/pages/GuestsPage.tsx
+++ b/src/pages/GuestsPage.tsx
@@ -2,7 +2,7 @@ import { useState } from 'react'
 import {
   Search, Star, Phone, Mail, User, TrendingUp, Award, Users,
   Calendar, CreditCard, X, ChevronRight, MessageSquare, Tag,
-  Repeat2, ShieldCheck,
+  Repeat2, ShieldCheck, Plus,
 } from 'lucide-react'
 import { cn } from '../lib/utils'
 
@@ -443,7 +443,100 @@ function GuestModal({ guest, onClose }: { guest: Guest; onClose: () => void }) {
 
 // ─── Main Page ────────────────────────────────────────────────────────────────
 
+// ─── Guest Statuses Tab ───────────────────────────────────────────────────────
+
+function GuestStatusesTab() {
+  const [tags, setTags] = useState([
+    { id: 'vip',     label: 'VIP',               color: '#F59E0B' },
+    { id: 'regular', label: 'Постоянный гость',  color: '#3B82F6' },
+    { id: 'corp',    label: 'Корпоративный',     color: '#8B5CF6' },
+    { id: 'honey',   label: 'Медовый месяц',     color: '#EC4899' },
+    { id: 'bday',    label: 'День рождения',     color: '#10B981' },
+    { id: 'special', label: 'Особые пожелания',  color: '#64748B' },
+    { id: 'problem', label: 'Проблемный',        color: '#EF4444' },
+  ])
+  const [newLabel, setNewLabel] = useState('')
+  const [newColor, setNewColor] = useState('#4F46E5')
+
+  const addTag = () => {
+    if (!newLabel.trim()) return
+    setTags(prev => [...prev, { id: `tag-${Date.now()}`, label: newLabel.trim(), color: newColor }])
+    setNewLabel('')
+  }
+
+  return (
+    <div className="space-y-4 max-w-lg">
+      <p className="text-sm text-slate-500 dark:text-slate-400">
+        Статусы отображаются в карточках гостей и при создании бронирования. Они помогают быстро идентифицировать тип гостя.
+      </p>
+
+      {/* Tag list */}
+      <div className="card overflow-hidden divide-y divide-slate-100 dark:divide-slate-700">
+        {tags.map(tag => (
+          <div key={tag.id} className="flex items-center gap-3 px-4 py-3">
+            <input
+              type="color"
+              value={tag.color}
+              onChange={e => setTags(prev => prev.map(t => t.id === tag.id ? { ...t, color: e.target.value } : t))}
+              className="w-7 h-7 rounded cursor-pointer border-0 bg-transparent shrink-0"
+            />
+            <input
+              type="text"
+              className="input flex-1"
+              value={tag.label}
+              onChange={e => setTags(prev => prev.map(t => t.id === tag.id ? { ...t, label: e.target.value } : t))}
+            />
+            <span
+              className="px-2.5 py-1 rounded-lg text-xs font-medium text-white shrink-0"
+              style={{ backgroundColor: tag.color }}
+            >
+              {tag.label}
+            </span>
+            <button
+              onClick={() => setTags(prev => prev.filter(t => t.id !== tag.id))}
+              className="p-1.5 rounded-lg text-slate-400 hover:text-red-500 hover:bg-red-50 dark:hover:bg-red-900/20 transition-colors shrink-0"
+            >
+              <X size={14} />
+            </button>
+          </div>
+        ))}
+      </div>
+
+      {/* Add new tag */}
+      <div className="flex items-center gap-2">
+        <input
+          type="color"
+          value={newColor}
+          onChange={e => setNewColor(e.target.value)}
+          className="w-7 h-7 rounded cursor-pointer border-0 bg-transparent shrink-0"
+        />
+        <input
+          type="text"
+          className="input flex-1"
+          placeholder="Название нового статуса..."
+          value={newLabel}
+          onChange={e => setNewLabel(e.target.value)}
+          onKeyDown={e => { if (e.key === 'Enter') addTag() }}
+        />
+        <button onClick={addTag} className="btn-primary shrink-0">
+          <Plus size={14} />
+          Добавить
+        </button>
+      </div>
+    </div>
+  )
+}
+
+// ─── Page ─────────────────────────────────────────────────────────────────────
+
+const PAGE_TABS = [
+  { id: 'list',     label: 'База гостей' },
+  { id: 'statuses', label: 'Статусы гостей' },
+] as const
+type PageTab = typeof PAGE_TABS[number]['id']
+
 export function GuestsPage() {
+  const [pageTab, setPageTab] = useState<PageTab>('list')
   const [search, setSearch] = useState('')
   const [filterTag, setFilterTag] = useState<GuestTag | 'all'>('all')
   const [selectedGuest, setSelectedGuest] = useState<Guest | null>(null)
@@ -472,6 +565,28 @@ export function GuestsPage() {
         </p>
       </div>
 
+      {/* Tabs */}
+      <div className="flex gap-1 border-b border-slate-200 dark:border-slate-700 -mt-2">
+        {PAGE_TABS.map(t => (
+          <button
+            key={t.id}
+            onClick={() => setPageTab(t.id)}
+            className={cn(
+              'px-4 py-2.5 text-sm font-medium border-b-2 -mb-px transition-colors',
+              pageTab === t.id
+                ? 'border-brand-600 text-brand-600 dark:text-brand-400 dark:border-brand-400'
+                : 'border-transparent text-slate-500 dark:text-slate-400 hover:text-slate-700 dark:hover:text-slate-300',
+            )}
+          >
+            {t.label}
+          </button>
+        ))}
+      </div>
+
+      {pageTab === 'statuses' && <GuestStatusesTab />}
+
+      {pageTab === 'list' && <>
+
       {/* Stats */}
       <div className="grid grid-cols-4 gap-4">
         {[
@@ -641,6 +756,7 @@ export function GuestsPage() {
       {selectedGuest && (
         <GuestModal guest={selectedGuest} onClose={() => setSelectedGuest(null)} />
       )}
+      </>}
     </div>
   )
 }
diff --git a/src/pages/LoyaltyPage.tsx b/src/pages/LoyaltyPage.tsx
index 7b412b6..6337cf4 100644
--- a/src/pages/LoyaltyPage.tsx
+++ b/src/pages/LoyaltyPage.tsx
@@ -2,7 +2,7 @@ import { useState } from 'react'
 import {
   Award, Star, Gift, Percent, CreditCard, Edit2, Save, Info,
   Crown, Shield, User, ChevronRight, Smartphone, Mail, QrCode,
-  TrendingUp,
+  TrendingUp, Search, Plus, Minus, Check, AlertCircle, Phone,
 } from 'lucide-react'
 import { cn } from '../lib/utils'
 
@@ -15,29 +15,51 @@ interface LoyaltyLevel {
   name: string
   minPoints: number
   maxPoints: number | null
-  discount: number      // % discount on stay
-  bonusPercent: number  // % of spent amount returned as points
+  discount: number
+  bonusPercent: number
   perks: string[]
   color: string
   icon: React.ElementType
 }
 
 interface ProgramSettings {
-  pointsPerRuble: number    // points per 1 ₽ spent
-  pointValue: number        // 1 point = N rubles
-  expiryMonths: number      // points expire after N months
+  pointsPerRuble: number
+  pointValue: number
+  expiryMonths: number
   isActive: boolean
 }
 
+interface AccrualRule {
+  id: string
+  label: string
+  description: string
+  type: 'per_ruble' | 'per_night' | 'flat'
+  value: number
+  unit: string
+  enabled: boolean
+}
+
 interface GuestPoints {
   id: string
   name: string
   email: string
+  phone?: string
   points: number
   totalSpent: number
   level: LevelId
 }
 
+interface ManualTransaction {
+  id: string
+  guestId: string
+  guestName: string
+  amount: number
+  reason: string
+  notes: string
+  date: string
+  staff: string
+}
+
 // ─── Mock Data ────────────────────────────────────────────────────────────────
 
 const DEFAULT_LEVELS: LoyaltyLevel[] = [
@@ -94,14 +116,100 @@ const DEFAULT_SETTINGS: ProgramSettings = {
   isActive: true,
 }
 
+const INITIAL_ACCRUAL_RULES: AccrualRule[] = [
+  {
+    id: 'stay',
+    label: 'Проживание',
+    description: 'Баллы за каждую потраченную сумму на проживание',
+    type: 'per_ruble',
+    value: 1,
+    unit: 'балл / 1 ₽',
+    enabled: true,
+  },
+  {
+    id: 'night',
+    label: 'Ночи проживания',
+    description: 'Фиксированный бонус за каждую ночь',
+    type: 'per_night',
+    value: 50,
+    unit: 'баллов / ночь',
+    enabled: false,
+  },
+  {
+    id: 'room_service',
+    label: 'Сервис в номер',
+    description: 'Баллы за заказы еды и услуг в номер',
+    type: 'per_ruble',
+    value: 1,
+    unit: 'балл / 1 ₽',
+    enabled: true,
+  },
+  {
+    id: 'pos',
+    label: 'Ресторан и кафе (POS)',
+    description: 'Баллы за покупки через кассовый терминал',
+    type: 'per_ruble',
+    value: 1,
+    unit: 'балл / 1 ₽',
+    enabled: true,
+  },
+  {
+    id: 'rental',
+    label: 'Аренда объектов',
+    description: 'Баллы за аренду корта, бани, конференц-зала',
+    type: 'per_ruble',
+    value: 0.5,
+    unit: 'балла / 1 ₽',
+    enabled: true,
+  },
+  {
+    id: 'birthday',
+    label: 'День рождения',
+    description: 'Единоразовый бонус в день рождения гостя',
+    type: 'flat',
+    value: 200,
+    unit: 'баллов',
+    enabled: true,
+  },
+  {
+    id: 'direct',
+    label: 'Прямое бронирование',
+    description: 'Бонус за бронирование напрямую (не через OTA)',
+    type: 'flat',
+    value: 100,
+    unit: 'баллов',
+    enabled: true,
+  },
+  {
+    id: 'early',
+    label: 'Ранее бронирование (30+ дней)',
+    description: 'Бонус за бронирование заранее за 30 и более дней',
+    type: 'flat',
+    value: 150,
+    unit: 'баллов',
+    enabled: false,
+  },
+]
+
 const MOCK_GUESTS: GuestPoints[] = [
-  { id: 'g-1', name: 'Александр Петров',  email: 'a.petrov@gmail.com',   points: 16250, totalSpent: 287400, level: 'platinum' },
-  { id: 'g-4', name: 'Елена Новикова',    email: 'e.novikova@gmail.com', points: 8100,  totalSpent: 76500,  level: 'gold' },
-  { id: 'g-6', name: 'Анна Лебедева',     email: 'anna.l@mail.ru',       points: 3950,  totalSpent: 132000, level: 'silver' },
-  { id: 'g-2', name: 'Мария Сидорова',    email: 'm.sidorova@mail.ru',   points: 2200,  totalSpent: 98200,  level: 'silver' },
-  { id: 'g-5', name: 'Игорь Волков',      email: 'i.volkov@corp.ru',     points: 780,   totalSpent: 44000,  level: 'bronze' },
-  { id: 'g-3', name: 'Дмитрий Козлов',    email: 'dkozlov@yandex.ru',    points: 340,   totalSpent: 18600,  level: 'bronze' },
-  { id: 'g-7', name: 'Сергей Морозов',    email: '',                     points: 120,   totalSpent: 8400,   level: 'bronze' },
+  { id: 'g-1', name: 'Александр Петров',  email: 'a.petrov@gmail.com',   phone: '+7 999 123 45 67', points: 16250, totalSpent: 287400, level: 'platinum' },
+  { id: 'g-4', name: 'Елена Новикова',    email: 'e.novikova@gmail.com', phone: '+7 912 000 11 22', points: 8100,  totalSpent: 76500,  level: 'gold' },
+  { id: 'g-6', name: 'Анна Лебедева',     email: 'anna.l@mail.ru',       phone: '+7 926 333 44 55', points: 3950,  totalSpent: 132000, level: 'silver' },
+  { id: 'g-2', name: 'Мария Сидорова',    email: 'm.sidorova@mail.ru',   phone: '+7 903 555 66 77', points: 2200,  totalSpent: 98200,  level: 'silver' },
+  { id: 'g-5', name: 'Игорь Волков',      email: 'i.volkov@corp.ru',     phone: '+7 977 888 99 00', points: 780,   totalSpent: 44000,  level: 'bronze' },
+  { id: 'g-3', name: 'Дмитрий Козлов',    email: 'dkozlov@yandex.ru',    points: 340,   totalSpent: 18600, level: 'bronze' },
+  { id: 'g-7', name: 'Сергей Морозов',    email: '',                     phone: '+7 916 100 20 30', points: 120,   totalSpent: 8400,   level: 'bronze' },
+]
+
+const MANUAL_REASONS = [
+  'Компенсация (жалоба гостя)',
+  'Бонус за отзыв',
+  'Ошибка начисления (корректировка)',
+  'Акция / спецпредложение',
+  'День рождения',
+  'VIP-бонус',
+  'Снятие (нарушение правил)',
+  'Другое',
 ]
 
 function levelBadge(levelId: LevelId) {
@@ -236,7 +344,6 @@ function GuestPortalPreview({ settings }: { settings: ProgramSettings }) {
           </div>
         </div>
 
-        {/* Points balance */}
         <div className="bg-white/10 rounded-xl p-3">
           <p className="text-xs text-slate-400 mb-0.5">Накопленные баллы</p>
           <p className="text-3xl font-bold">{guest.points.toLocaleString('ru-RU')}</p>
@@ -245,7 +352,6 @@ function GuestPortalPreview({ settings }: { settings: ProgramSettings }) {
           </p>
         </div>
 
-        {/* Progress to next level */}
         {nextLevel && (
           <div>
             <div className="flex justify-between text-xs text-slate-400 mb-1">
@@ -261,7 +367,6 @@ function GuestPortalPreview({ settings }: { settings: ProgramSettings }) {
           </div>
         )}
 
-        {/* Quick perks */}
         <div className="grid grid-cols-3 gap-2">
           {[
             { icon: Percent,    label: `${level.discount}% скидка` },
@@ -287,9 +392,417 @@ function GuestPortalPreview({ settings }: { settings: ProgramSettings }) {
   )
 }
 
+// ─── Accrual Rules Tab ────────────────────────────────────────────────────────
+
+function AccrualRulesTab() {
+  const [rules, setRules] = useState<AccrualRule[]>(INITIAL_ACCRUAL_RULES)
+  const [editingId, setEditingId] = useState<string | null>(null)
+  const [editValue, setEditValue] = useState(0)
+
+  const toggleRule = (id: string) => {
+    setRules(prev => prev.map(r => r.id === id ? { ...r, enabled: !r.enabled } : r))
+  }
+
+  const startEdit = (rule: AccrualRule) => {
+    setEditingId(rule.id)
+    setEditValue(rule.value)
+  }
+
+  const saveEdit = (id: string) => {
+    setRules(prev => prev.map(r => r.id === id ? { ...r, value: editValue } : r))
+    setEditingId(null)
+  }
+
+  return (
+    <div className="space-y-4">
+      <div className="flex items-start gap-3 p-3 rounded-xl bg-slate-50 dark:bg-slate-700/40 border border-slate-200 dark:border-slate-700">
+        <Info size={15} className="text-slate-500 dark:text-slate-400 mt-0.5 shrink-0" />
+        <p className="text-sm text-slate-600 dark:text-slate-400">
+          Правила определяют, сколько баллов начисляется гостям за различные действия. Баллы начисляются автоматически при совершении соответствующей операции.
+        </p>
+      </div>
+
+      <div className="card overflow-hidden divide-y divide-slate-100 dark:divide-slate-700">
+        {rules.map(rule => (
+          <div key={rule.id} className={cn('p-4 transition-colors', !rule.enabled && 'opacity-60')}>
+            <div className="flex items-start gap-4">
+              {/* Toggle */}
+              <button
+                type="button"
+                onClick={() => toggleRule(rule.id)}
+                className={cn(
+                  'relative w-10 h-5 rounded-full transition-colors shrink-0 mt-0.5',
+                  rule.enabled ? 'bg-brand-600' : 'bg-slate-200 dark:bg-slate-600',
+                )}
+              >
+                <div className={cn(
+                  'absolute top-0.5 w-4 h-4 rounded-full bg-white shadow-sm transition-transform',
+                  rule.enabled ? 'left-[22px]' : 'left-0.5',
+                )} />
+              </button>
+
+              {/* Info */}
+              <div className="flex-1 min-w-0">
+                <div className="flex items-start justify-between gap-4">
+                  <div>
+                    <p className="text-sm font-medium text-slate-900 dark:text-slate-100">{rule.label}</p>
+                    <p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">{rule.description}</p>
+                  </div>
+
+                  {/* Value editor */}
+                  <div className="flex items-center gap-2 shrink-0">
+                    {editingId === rule.id ? (
+                      <>
+                        <input
+                          type="number"
+                          step="0.5"
+                          min={0}
+                          className="input text-sm w-24 py-1"
+                          value={editValue}
+                          onChange={e => setEditValue(parseFloat(e.target.value) || 0)}
+                          autoFocus
+                        />
+                        <span className="text-xs text-slate-500 whitespace-nowrap">{rule.unit}</span>
+                        <button
+                          onClick={() => saveEdit(rule.id)}
+                          className="p-1.5 rounded-lg bg-brand-600 text-white hover:bg-brand-700 transition-colors"
+                        >
+                          <Check size={13} />
+                        </button>
+                      </>
+                    ) : (
+                      <>
+                        <span className="text-sm font-semibold text-brand-700 dark:text-brand-300 whitespace-nowrap">
+                          {rule.value} {rule.unit}
+                        </span>
+                        <button
+                          onClick={() => startEdit(rule)}
+                          className="p-1.5 rounded-lg text-slate-400 hover:text-brand-600 hover:bg-brand-50 dark:hover:bg-brand-900/20 transition-colors"
+                          disabled={!rule.enabled}
+                        >
+                          <Edit2 size={13} />
+                        </button>
+                      </>
+                    )}
+                  </div>
+                </div>
+
+                {/* Type badge */}
+                <div className="mt-1.5">
+                  <span className={cn(
+                    'text-[10px] font-medium px-1.5 py-0.5 rounded-full',
+                    rule.type === 'per_ruble' ? 'bg-sky-100 text-sky-700 dark:bg-sky-900/30 dark:text-sky-400' :
+                    rule.type === 'per_night' ? 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-400' :
+                    'bg-violet-100 text-violet-700 dark:bg-violet-900/30 dark:text-violet-400',
+                  )}>
+                    {rule.type === 'per_ruble' ? 'За сумму' : rule.type === 'per_night' ? 'За ночь' : 'Разовый'}
+                  </span>
+                </div>
+              </div>
+            </div>
+          </div>
+        ))}
+      </div>
+    </div>
+  )
+}
+
+// ─── Manual Accrual Tab ───────────────────────────────────────────────────────
+
+function ManualAccrualTab() {
+  const [guests, setGuests] = useState<GuestPoints[]>(MOCK_GUESTS)
+  const [search, setSearch] = useState('')
+  const [selectedGuest, setSelectedGuest] = useState<GuestPoints | null>(null)
+  const [mode, setMode] = useState<'add' | 'subtract'>('add')
+  const [amount, setAmount] = useState('')
+  const [reason, setReason] = useState('')
+  const [notes, setNotes] = useState('')
+  const [transactions, setTransactions] = useState<ManualTransaction[]>([])
+  const [success, setSuccess] = useState(false)
+
+  const searchResults = search.trim()
+    ? guests.filter(g =>
+        g.name.toLowerCase().includes(search.toLowerCase()) ||
+        g.email.toLowerCase().includes(search.toLowerCase()) ||
+        (g.phone ?? '').replace(/\D/g, '').includes(search.replace(/\D/g, ''))
+      )
+    : []
+
+  const handleSubmit = () => {
+    if (!selectedGuest || !amount || !reason) return
+    const pts = parseInt(amount)
+    if (isNaN(pts) || pts <= 0) return
+
+    const delta = mode === 'add' ? pts : -pts
+    setGuests(prev => prev.map(g =>
+      g.id === selectedGuest.id
+        ? { ...g, points: Math.max(0, g.points + delta) }
+        : g
+    ))
+
+    const tx: ManualTransaction = {
+      id: `mt-${Date.now()}`,
+      guestId: selectedGuest.id,
+      guestName: selectedGuest.name,
+      amount: delta,
+      reason,
+      notes,
+      date: new Date().toLocaleDateString('ru-RU'),
+      staff: 'Менеджер',
+    }
+    setTransactions(prev => [tx, ...prev])
+
+    // Update selected guest preview
+    setSelectedGuest(prev => prev
+      ? { ...prev, points: Math.max(0, prev.points + delta) }
+      : null
+    )
+
+    setAmount('')
+    setNotes('')
+    setReason('')
+    setSuccess(true)
+    setTimeout(() => setSuccess(false), 3000)
+  }
+
+  const updatedGuest = selectedGuest
+    ? guests.find(g => g.id === selectedGuest.id) ?? selectedGuest
+    : null
+
+  return (
+    <div className="grid grid-cols-1 xl:grid-cols-3 gap-5">
+      {/* Left: search + form */}
+      <div className="xl:col-span-2 space-y-4">
+        {/* Guest search */}
+        <div className="card p-4">
+          <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300 mb-3">Поиск гостя</h3>
+          <div className="relative">
+            <Search size={15} className="absolute left-3 top-1/2 -translate-y-1/2 text-slate-400" />
+            <input
+              type="text"
+              className="input pl-9"
+              placeholder="Имя, телефон или email..."
+              value={search}
+              onChange={e => { setSearch(e.target.value); setSelectedGuest(null) }}
+            />
+          </div>
+
+          {/* Search results dropdown */}
+          {searchResults.length > 0 && !selectedGuest && (
+            <div className="mt-2 border border-slate-200 dark:border-slate-700 rounded-xl overflow-hidden divide-y divide-slate-100 dark:divide-slate-700">
+              {searchResults.map(g => (
+                <button
+                  key={g.id}
+                  type="button"
+                  onClick={() => { setSelectedGuest(g); setSearch(g.name) }}
+                  className="w-full flex items-center justify-between px-3 py-2.5 hover:bg-slate-50 dark:hover:bg-slate-700/40 transition-colors text-left"
+                >
+                  <div>
+                    <p className="text-sm font-medium text-slate-900 dark:text-slate-100">{g.name}</p>
+                    <p className="text-xs text-slate-500 dark:text-slate-400">
+                      {g.phone ?? g.email ?? '—'}
+                    </p>
+                  </div>
+                  <div className="flex items-center gap-2">
+                    {levelBadge(g.level)}
+                    <span className="text-xs font-semibold text-slate-600 dark:text-slate-300">
+                      {g.points.toLocaleString('ru-RU')} б.
+                    </span>
+                  </div>
+                </button>
+              ))}
+            </div>
+          )}
+
+          {search.trim() && searchResults.length === 0 && (
+            <p className="mt-2 text-sm text-slate-500 dark:text-slate-400">Гости не найдены</p>
+          )}
+
+          {/* Selected guest card */}
+          {selectedGuest && updatedGuest && (
+            <div className="mt-3 p-3 rounded-xl bg-brand-50 dark:bg-brand-900/20 border border-brand-200 dark:border-brand-800 flex items-center justify-between">
+              <div className="flex items-center gap-3">
+                <div className="w-9 h-9 rounded-full bg-brand-200 dark:bg-brand-800 flex items-center justify-center shrink-0">
+                  <span className="text-sm font-bold text-brand-700 dark:text-brand-300">
+                    {selectedGuest.name.split(' ').map(p => p[0]).join('').slice(0, 2)}
+                  </span>
+                </div>
+                <div>
+                  <p className="text-sm font-semibold text-brand-900 dark:text-brand-100">{selectedGuest.name}</p>
+                  <p className="text-xs text-brand-600 dark:text-brand-400">{selectedGuest.email || selectedGuest.phone || '—'}</p>
+                </div>
+              </div>
+              <div className="text-right">
+                <p className="text-xs text-brand-600 dark:text-brand-400">Текущий баланс</p>
+                <p className="text-lg font-bold text-brand-700 dark:text-brand-300">
+                  {updatedGuest.points.toLocaleString('ru-RU')} б.
+                </p>
+              </div>
+            </div>
+          )}
+        </div>
+
+        {/* Operation form */}
+        {selectedGuest && (
+          <div className="card p-4 space-y-4">
+            <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Операция с баллами</h3>
+
+            {/* Add / Subtract toggle */}
+            <div className="flex gap-2">
+              <button
+                type="button"
+                onClick={() => setMode('add')}
+                className={cn(
+                  'flex-1 flex items-center justify-center gap-2 py-2.5 rounded-xl border font-medium text-sm transition-colors',
+                  mode === 'add'
+                    ? 'bg-emerald-600 border-emerald-600 text-white'
+                    : 'bg-white dark:bg-slate-800 border-slate-200 dark:border-slate-700 text-slate-600 dark:text-slate-300',
+                )}
+              >
+                <Plus size={15} />
+                Начислить баллы
+              </button>
+              <button
+                type="button"
+                onClick={() => setMode('subtract')}
+                className={cn(
+                  'flex-1 flex items-center justify-center gap-2 py-2.5 rounded-xl border font-medium text-sm transition-colors',
+                  mode === 'subtract'
+                    ? 'bg-red-600 border-red-600 text-white'
+                    : 'bg-white dark:bg-slate-800 border-slate-200 dark:border-slate-700 text-slate-600 dark:text-slate-300',
+                )}
+              >
+                <Minus size={15} />
+                Снять баллы
+              </button>
+            </div>
+
+            {/* Amount */}
+            <div>
+              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
+                Количество баллов
+              </label>
+              <input
+                type="number"
+                min={1}
+                className="input"
+                placeholder="Например: 200"
+                value={amount}
+                onChange={e => setAmount(e.target.value)}
+              />
+              {amount && !isNaN(parseInt(amount)) && selectedGuest && (
+                <p className="mt-1 text-xs text-slate-500 dark:text-slate-400">
+                  Баланс после операции:{' '}
+                  <span className={cn(
+                    'font-semibold',
+                    mode === 'add' ? 'text-emerald-600 dark:text-emerald-400' : 'text-red-600 dark:text-red-400',
+                  )}>
+                    {Math.max(0, (updatedGuest?.points ?? 0) + (mode === 'add' ? 1 : -1) * (parseInt(amount) || 0)).toLocaleString('ru-RU')} б.
+                  </span>
+                </p>
+              )}
+            </div>
+
+            {/* Reason */}
+            <div>
+              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
+                Причина *
+              </label>
+              <select className="input" value={reason} onChange={e => setReason(e.target.value)}>
+                <option value="">Выберите причину...</option>
+                {MANUAL_REASONS.map(r => <option key={r} value={r}>{r}</option>)}
+              </select>
+            </div>
+
+            {/* Notes */}
+            <div>
+              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
+                Комментарий
+              </label>
+              <textarea
+                className="input resize-none"
+                rows={2}
+                placeholder="Дополнительные сведения (необязательно)"
+                value={notes}
+                onChange={e => setNotes(e.target.value)}
+              />
+            </div>
+
+            {success && (
+              <div className="flex items-center gap-2 p-3 rounded-xl bg-emerald-50 dark:bg-emerald-900/20 border border-emerald-200 dark:border-emerald-800">
+                <Check size={15} className="text-emerald-600 dark:text-emerald-400 shrink-0" />
+                <p className="text-sm text-emerald-700 dark:text-emerald-300 font-medium">Операция выполнена успешно</p>
+              </div>
+            )}
+
+            <button
+              onClick={handleSubmit}
+              disabled={!amount || !reason}
+              className={cn(
+                'w-full py-2.5 rounded-xl font-medium text-sm transition-colors',
+                mode === 'add'
+                  ? 'bg-emerald-600 hover:bg-emerald-700 text-white disabled:bg-slate-200 disabled:text-slate-400'
+                  : 'bg-red-600 hover:bg-red-700 text-white disabled:bg-slate-200 disabled:text-slate-400',
+              )}
+            >
+              {mode === 'add' ? 'Начислить баллы' : 'Снять баллы'}
+            </button>
+          </div>
+        )}
+      </div>
+
+      {/* Right: recent transactions */}
+      <div>
+        <div className="card overflow-hidden">
+          <div className="px-4 py-3 border-b border-slate-200 dark:border-slate-700">
+            <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300">История ручных операций</h3>
+          </div>
+          {transactions.length === 0 ? (
+            <div className="py-10 text-center">
+              <AlertCircle size={28} className="mx-auto text-slate-300 dark:text-slate-600 mb-2" />
+              <p className="text-sm text-slate-500 dark:text-slate-400">Операций пока нет</p>
+            </div>
+          ) : (
+            <div className="divide-y divide-slate-100 dark:divide-slate-700">
+              {transactions.map(tx => (
+                <div key={tx.id} className="px-4 py-3">
+                  <div className="flex items-start justify-between gap-2">
+                    <div className="min-w-0">
+                      <p className="text-sm font-medium text-slate-900 dark:text-slate-100 truncate">{tx.guestName}</p>
+                      <p className="text-xs text-slate-500 dark:text-slate-400">{tx.reason}</p>
+                      {tx.notes && <p className="text-xs text-slate-400 dark:text-slate-500 mt-0.5">{tx.notes}</p>}
+                    </div>
+                    <div className="text-right shrink-0">
+                      <p className={cn(
+                        'text-sm font-bold',
+                        tx.amount > 0 ? 'text-emerald-600 dark:text-emerald-400' : 'text-red-600 dark:text-red-400',
+                      )}>
+                        {tx.amount > 0 ? '+' : ''}{tx.amount.toLocaleString('ru-RU')} б.
+                      </p>
+                      <p className="text-[10px] text-slate-400">{tx.date} · {tx.staff}</p>
+                    </div>
+                  </div>
+                </div>
+              ))}
+            </div>
+          )}
+        </div>
+      </div>
+    </div>
+  )
+}
+
 // ─── Main Page ────────────────────────────────────────────────────────────────
 
+const PAGE_TABS = [
+  { id: 'overview',  label: 'Обзор' },
+  { id: 'accrual',   label: 'Правила начисления' },
+  { id: 'manual',    label: 'Ручное начисление' },
+] as const
+type PageTab = typeof PAGE_TABS[number]['id']
+
 export function LoyaltyPage() {
+  const [tab, setTab] = useState<PageTab>('overview')
   const [levels, setLevels]     = useState<LoyaltyLevel[]>(DEFAULT_LEVELS)
   const [settings, setSettings] = useState<ProgramSettings>(DEFAULT_SETTINGS)
   const [editSettings, setEditSettings] = useState(false)
@@ -302,7 +815,7 @@ export function LoyaltyPage() {
   const totalPoints   = MOCK_GUESTS.reduce((s, g) => s + g.points, 0)
 
   return (
-    <div className="p-6 space-y-6">
+    <div className="p-6 space-y-5">
       {/* Header */}
       <div className="flex items-center justify-between">
         <div>
@@ -326,10 +839,10 @@ export function LoyaltyPage() {
       {/* Stats */}
       <div className="grid grid-cols-4 gap-4">
         {[
-          { label: 'Участников программы', value: activeGuests,                        icon: User,       color: 'text-brand-600 dark:text-brand-400', bg: 'bg-brand-50 dark:bg-brand-900/20' },
-          { label: 'Всего баллов в обороте', value: totalPoints.toLocaleString('ru-RU'), icon: TrendingUp, color: 'text-amber-600 dark:text-amber-400', bg: 'bg-amber-50 dark:bg-amber-900/20' },
+          { label: 'Участников программы',   value: activeGuests,                         icon: User,       color: 'text-brand-600 dark:text-brand-400',   bg: 'bg-brand-50 dark:bg-brand-900/20' },
+          { label: 'Всего баллов в обороте', value: totalPoints.toLocaleString('ru-RU'),  icon: TrendingUp, color: 'text-amber-600 dark:text-amber-400',   bg: 'bg-amber-50 dark:bg-amber-900/20' },
           { label: 'Платиновых участников',  value: MOCK_GUESTS.filter(g => g.level === 'platinum').length, icon: Crown, color: 'text-violet-600 dark:text-violet-400', bg: 'bg-violet-50 dark:bg-violet-900/20' },
-          { label: 'Средний балс/гость',     value: Math.round(totalPoints / totalGuests).toLocaleString('ru-RU'), icon: Star, color: 'text-yellow-600 dark:text-yellow-400', bg: 'bg-yellow-50 dark:bg-yellow-900/20' },
+          { label: 'Средний балл / гость',   value: Math.round(totalPoints / totalGuests).toLocaleString('ru-RU'), icon: Star, color: 'text-yellow-600 dark:text-yellow-400', bg: 'bg-yellow-50 dark:bg-yellow-900/20' },
         ].map(s => (
           <div key={s.label} className="card p-4 flex items-center gap-3">
             <div className={cn('w-10 h-10 rounded-xl flex items-center justify-center shrink-0', s.bg)}>
@@ -343,148 +856,154 @@ export function LoyaltyPage() {
         ))}
       </div>
 
-      <div className="grid grid-cols-1 xl:grid-cols-3 gap-6">
-        <div className="xl:col-span-2 space-y-5">
-          {/* Program settings */}
-          <div className="card p-4">
-            <div className="flex items-center justify-between mb-4">
-              <h2 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Настройки программы</h2>
-              <button onClick={() => setEditSettings(!editSettings)} className="btn-secondary flex items-center gap-1.5 text-sm">
-                {editSettings ? <><Save size={13} /> Сохранить</> : <><Edit2 size={13} /> Изменить</>}
-              </button>
-            </div>
-            <div className="grid grid-cols-3 gap-4">
-              {[
-                {
-                  label: 'Начисление',
-                  desc: `${settings.pointsPerRuble} балл за 1 ₽`,
-                  field: 'pointsPerRuble' as const,
-                  unit: 'балл/₽',
-                },
-                {
-                  label: 'Ценность балла',
-                  desc: `1 балл = ${settings.pointValue} ₽`,
-                  field: 'pointValue' as const,
-                  unit: '₽',
-                },
-                {
-                  label: 'Срок действия',
-                  desc: `${settings.expiryMonths} месяцев`,
-                  field: 'expiryMonths' as const,
-                  unit: 'мес.',
-                },
-              ].map(item => (
-                <div key={item.field}>
-                  <p className="text-xs text-slate-500 dark:text-slate-400">{item.label}</p>
-                  {editSettings ? (
-                    <div className="flex items-center gap-1 mt-1">
-                      <input
-                        type="number" step="0.1" min={0}
-                        className="input text-sm"
-                        value={settings[item.field]}
-                        onChange={e => setSettings(prev => ({
-                          ...prev,
-                          [item.field]: parseFloat(e.target.value) || 0,
-                        }))}
-                      />
-                      <span className="text-xs text-slate-400 shrink-0">{item.unit}</span>
-                    </div>
-                  ) : (
-                    <p className="text-base font-semibold text-slate-900 dark:text-slate-100 mt-0.5">{item.desc}</p>
-                  )}
-                </div>
-              ))}
-            </div>
-          </div>
-
-          {/* Level cards */}
-          <div>
-            <h2 className="text-sm font-semibold text-slate-600 dark:text-slate-400 uppercase tracking-wide mb-3">
-              Уровни программы
-            </h2>
-            <div className="grid grid-cols-2 gap-3">
-              {levels.map(level => (
-                <LevelCard key={level.id} level={level} onEdit={updateLevel} />
-              ))}
-            </div>
-          </div>
-
-          {/* Top guests */}
-          <div className="card overflow-hidden">
-            <div className="px-4 py-3 border-b border-slate-200 dark:border-slate-700">
-              <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Топ участников</h3>
-            </div>
-            <table className="w-full">
-              <thead>
-                <tr className="bg-slate-50 dark:bg-slate-700/30">
-                  <th className="px-4 py-2 text-left text-xs font-semibold text-slate-500 uppercase tracking-wide">Гость</th>
-                  <th className="px-4 py-2 text-left text-xs font-semibold text-slate-500 uppercase tracking-wide">Уровень</th>
-                  <th className="px-4 py-2 text-right text-xs font-semibold text-slate-500 uppercase tracking-wide">Баллы</th>
-                  <th className="px-4 py-2 text-right text-xs font-semibold text-slate-500 uppercase tracking-wide">Потрачено</th>
-                </tr>
-              </thead>
-              <tbody className="divide-y divide-slate-100 dark:divide-slate-700/50">
-                {MOCK_GUESTS.sort((a, b) => b.points - a.points).map(g => (
-                  <tr key={g.id} className="hover:bg-slate-50 dark:hover:bg-slate-700/20 transition-colors">
-                    <td className="px-4 py-3">
-                      <div className="flex items-center gap-2">
-                        <div className="w-7 h-7 rounded-full bg-brand-100 dark:bg-brand-900/30 flex items-center justify-center shrink-0">
-                          <span className="text-xs font-bold text-brand-600 dark:text-brand-400">
-                            {g.name.split(' ').map(p => p[0]).join('').slice(0, 2)}
-                          </span>
-                        </div>
-                        <span className="text-sm text-slate-700 dark:text-slate-300">{g.name}</span>
-                      </div>
-                    </td>
-                    <td className="px-4 py-3">{levelBadge(g.level)}</td>
-                    <td className="px-4 py-3 text-right">
-                      <span className="text-sm font-semibold text-slate-900 dark:text-slate-100">
-                        {g.points.toLocaleString('ru-RU')}
-                      </span>
-                    </td>
-                    <td className="px-4 py-3 text-right">
-                      <span className="text-sm text-slate-600 dark:text-slate-400">
-                        {g.totalSpent.toLocaleString('ru-RU')} ₽
-                      </span>
-                    </td>
-                  </tr>
-                ))}
-              </tbody>
-            </table>
-          </div>
-        </div>
-
-        {/* Right column */}
-        <div className="space-y-4">
-          {/* Guest portal preview */}
-          <GuestPortalPreview settings={settings} />
-
-          {/* Redemption info */}
-          <div className="card p-4 space-y-3">
-            <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Как работает программа</h3>
-            {[
-              { icon: CreditCard, text: 'При каждом бронировании гостю начисляются баллы пропорционально потраченной сумме' },
-              { icon: Percent, text: 'Накопленные баллы можно списать при следующем бронировании' },
-              { icon: Mail, text: 'После первого визита гость получает email с ссылкой на личный кабинет' },
-              { icon: Award, text: 'При достижении нового уровня приходит уведомление с перечнем привилегий' },
-            ].map((item, i) => (
-              <div key={i} className="flex items-start gap-2.5">
-                <div className="w-6 h-6 rounded-lg bg-brand-50 dark:bg-brand-900/20 flex items-center justify-center shrink-0 mt-0.5">
-                  <item.icon size={12} className="text-brand-600 dark:text-brand-400" />
-                </div>
-                <p className="text-xs text-slate-600 dark:text-slate-400">{item.text}</p>
-              </div>
-            ))}
-          </div>
-
-          <div className="flex items-start gap-3 p-3 rounded-xl bg-brand-50 dark:bg-brand-900/10 border border-brand-200 dark:border-brand-800">
-            <Info size={14} className="text-brand-600 dark:text-brand-400 mt-0.5 shrink-0" />
-            <p className="text-xs text-brand-700 dark:text-brand-400">
-              В будущих версиях баллы будут работать во всех отелях сети HotelSync — единая программа для всего бренда.
-            </p>
-          </div>
-        </div>
+      {/* Tabs */}
+      <div className="flex gap-1 border-b border-slate-200 dark:border-slate-700">
+        {PAGE_TABS.map(t => (
+          <button
+            key={t.id}
+            onClick={() => setTab(t.id)}
+            className={cn(
+              'px-4 py-2.5 text-sm font-medium border-b-2 -mb-px transition-colors',
+              tab === t.id
+                ? 'border-brand-600 text-brand-600 dark:text-brand-400 dark:border-brand-400'
+                : 'border-transparent text-slate-500 dark:text-slate-400 hover:text-slate-700 dark:hover:text-slate-300',
+            )}
+          >
+            {t.label}
+          </button>
+        ))}
       </div>
+
+      {tab === 'overview' && (
+        <div className="grid grid-cols-1 xl:grid-cols-3 gap-6">
+          <div className="xl:col-span-2 space-y-5">
+            {/* Program settings */}
+            <div className="card p-4">
+              <div className="flex items-center justify-between mb-4">
+                <h2 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Настройки программы</h2>
+                <button onClick={() => setEditSettings(!editSettings)} className="btn-secondary flex items-center gap-1.5 text-sm">
+                  {editSettings ? <><Save size={13} /> Сохранить</> : <><Edit2 size={13} /> Изменить</>}
+                </button>
+              </div>
+              <div className="grid grid-cols-3 gap-4">
+                {[
+                  { label: 'Начисление',   desc: `${settings.pointsPerRuble} балл за 1 ₽`, field: 'pointsPerRuble' as const, unit: 'балл/₽' },
+                  { label: 'Ценность',     desc: `1 балл = ${settings.pointValue} ₽`,      field: 'pointValue'     as const, unit: '₽' },
+                  { label: 'Срок действия', desc: `${settings.expiryMonths} месяцев`,       field: 'expiryMonths'   as const, unit: 'мес.' },
+                ].map(item => (
+                  <div key={item.field}>
+                    <p className="text-xs text-slate-500 dark:text-slate-400">{item.label}</p>
+                    {editSettings ? (
+                      <div className="flex items-center gap-1 mt-1">
+                        <input
+                          type="number" step="0.1" min={0}
+                          className="input text-sm"
+                          value={settings[item.field]}
+                          onChange={e => setSettings(prev => ({
+                            ...prev,
+                            [item.field]: parseFloat(e.target.value) || 0,
+                          }))}
+                        />
+                        <span className="text-xs text-slate-400 shrink-0">{item.unit}</span>
+                      </div>
+                    ) : (
+                      <p className="text-base font-semibold text-slate-900 dark:text-slate-100 mt-0.5">{item.desc}</p>
+                    )}
+                  </div>
+                ))}
+              </div>
+            </div>
+
+            {/* Level cards */}
+            <div>
+              <h2 className="text-sm font-semibold text-slate-600 dark:text-slate-400 uppercase tracking-wide mb-3">
+                Уровни программы
+              </h2>
+              <div className="grid grid-cols-2 gap-3">
+                {levels.map(level => (
+                  <LevelCard key={level.id} level={level} onEdit={updateLevel} />
+                ))}
+              </div>
+            </div>
+
+            {/* Top guests */}
+            <div className="card overflow-hidden">
+              <div className="px-4 py-3 border-b border-slate-200 dark:border-slate-700">
+                <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Топ участников</h3>
+              </div>
+              <table className="w-full">
+                <thead>
+                  <tr className="bg-slate-50 dark:bg-slate-700/30">
+                    <th className="px-4 py-2 text-left text-xs font-semibold text-slate-500 uppercase tracking-wide">Гость</th>
+                    <th className="px-4 py-2 text-left text-xs font-semibold text-slate-500 uppercase tracking-wide">Уровень</th>
+                    <th className="px-4 py-2 text-right text-xs font-semibold text-slate-500 uppercase tracking-wide">Баллы</th>
+                    <th className="px-4 py-2 text-right text-xs font-semibold text-slate-500 uppercase tracking-wide">Потрачено</th>
+                  </tr>
+                </thead>
+                <tbody className="divide-y divide-slate-100 dark:divide-slate-700/50">
+                  {MOCK_GUESTS.sort((a, b) => b.points - a.points).map(g => (
+                    <tr key={g.id} className="hover:bg-slate-50 dark:hover:bg-slate-700/20 transition-colors">
+                      <td className="px-4 py-3">
+                        <div className="flex items-center gap-2">
+                          <div className="w-7 h-7 rounded-full bg-brand-100 dark:bg-brand-900/30 flex items-center justify-center shrink-0">
+                            <span className="text-xs font-bold text-brand-600 dark:text-brand-400">
+                              {g.name.split(' ').map(p => p[0]).join('').slice(0, 2)}
+                            </span>
+                          </div>
+                          <span className="text-sm text-slate-700 dark:text-slate-300">{g.name}</span>
+                        </div>
+                      </td>
+                      <td className="px-4 py-3">{levelBadge(g.level)}</td>
+                      <td className="px-4 py-3 text-right">
+                        <span className="text-sm font-semibold text-slate-900 dark:text-slate-100">
+                          {g.points.toLocaleString('ru-RU')}
+                        </span>
+                      </td>
+                      <td className="px-4 py-3 text-right">
+                        <span className="text-sm text-slate-600 dark:text-slate-400">
+                          {g.totalSpent.toLocaleString('ru-RU')} ₽
+                        </span>
+                      </td>
+                    </tr>
+                  ))}
+                </tbody>
+              </table>
+            </div>
+          </div>
+
+          {/* Right column */}
+          <div className="space-y-4">
+            <GuestPortalPreview settings={settings} />
+
+            <div className="card p-4 space-y-3">
+              <h3 className="text-sm font-semibold text-slate-700 dark:text-slate-300">Как работает программа</h3>
+              {[
+                { icon: CreditCard, text: 'При каждом бронировании гостю начисляются баллы пропорционально потраченной сумме' },
+                { icon: Percent,    text: 'Накопленные баллы можно списать при следующем бронировании' },
+                { icon: Mail,       text: 'После первого визита гость получает email с ссылкой на личный кабинет' },
+                { icon: Award,      text: 'При достижении нового уровня приходит уведомление с перечнем привилегий' },
+              ].map((item, i) => (
+                <div key={i} className="flex items-start gap-2.5">
+                  <div className="w-6 h-6 rounded-lg bg-brand-50 dark:bg-brand-900/20 flex items-center justify-center shrink-0 mt-0.5">
+                    <item.icon size={12} className="text-brand-600 dark:text-brand-400" />
+                  </div>
+                  <p className="text-xs text-slate-600 dark:text-slate-400">{item.text}</p>
+                </div>
+              ))}
+            </div>
+
+            <div className="flex items-start gap-3 p-3 rounded-xl bg-sky-50 dark:bg-sky-900/10 border border-sky-200 dark:border-sky-800">
+              <Info size={14} className="text-sky-600 dark:text-sky-400 mt-0.5 shrink-0" />
+              <p className="text-xs text-sky-700 dark:text-sky-400">
+                Программа лояльности работает в рамках вашего отеля. Баллы гостей хранятся в HotelSync и привязаны к конкретному объекту размещения.
+              </p>
+            </div>
+          </div>
+        </div>
+      )}
+
+      {tab === 'accrual'  && <AccrualRulesTab />}
+      {tab === 'manual'   && <ManualAccrualTab />}
     </div>
   )
 }
diff --git a/src/pages/RentalPage.tsx b/src/pages/RentalPage.tsx
index 7c80bf0..dfc5a97 100644
--- a/src/pages/RentalPage.tsx
+++ b/src/pages/RentalPage.tsx
@@ -41,6 +41,7 @@ interface ObjectFormData {
   openHour: number
   closeHour: number
   maxHoursPerSlot: number | ''
+  bufferMinutes: number
   description: string
 }
 
@@ -48,6 +49,7 @@ const EMPTY_FORM: ObjectFormData = {
   name: '', icon: '🎾', color: 'bg-green-500',
   pricePerHour: 1000, pricePerDay: 5000,
   openHour: 9, closeHour: 21, maxHoursPerSlot: '',
+  bufferMinutes: 0,
   description: '',
 }
 
@@ -65,6 +67,7 @@ function ObjectFormModal({
           pricePerHour: initial.pricePerHour, pricePerDay: initial.pricePerDay,
           openHour: initial.openHour, closeHour: initial.closeHour,
           maxHoursPerSlot: initial.maxHoursPerSlot ?? '',
+          bufferMinutes: initial.bufferMinutes ?? 0,
           description: '',
         }
       : EMPTY_FORM,
@@ -86,6 +89,7 @@ function ObjectFormModal({
       openHour:     form.openHour,
       closeHour:    form.closeHour,
       maxHoursPerSlot: form.maxHoursPerSlot !== '' ? Number(form.maxHoursPerSlot) : undefined,
+      bufferMinutes: form.bufferMinutes > 0 ? form.bufferMinutes : undefined,
     })
   }
 
@@ -171,6 +175,31 @@ function ObjectFormModal({
             </div>
           </div>
 
+          {/* Buffer time */}
+          <div>
+            <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
+              Технический перерыв между бронями
+            </label>
+            <select
+              className="input"
+              value={form.bufferMinutes}
+              onChange={e => set('bufferMinutes', parseInt(e.target.value))}
+            >
+              {[
+                { value: 0,   label: 'Без перерыва' },
+                { value: 15,  label: '15 минут' },
+                { value: 30,  label: '30 минут' },
+                { value: 45,  label: '45 минут' },
+                { value: 60,  label: '1 час' },
+                { value: 90,  label: '1,5 часа' },
+                { value: 120, label: '2 часа' },
+              ].map(o => (
+                <option key={o.value} value={o.value}>{o.label}</option>
+              ))}
+            </select>
+            <p className="text-xs text-slate-400 mt-1">Время для уборки СПА, подготовки корта и т.д.</p>
+          </div>
+
           {/* Hours */}
           <div className="grid grid-cols-3 gap-3">
             <div>
diff --git a/src/pages/RoomServicePage.tsx b/src/pages/RoomServicePage.tsx
index e5198c9..b2cd25c 100644
--- a/src/pages/RoomServicePage.tsx
+++ b/src/pages/RoomServicePage.tsx
@@ -1,11 +1,13 @@
-import { useState, useEffect } from 'react'
+import { useState, useEffect, useRef } from 'react'
 import {
   UtensilsCrossed, Clock, CheckCircle2, ChefHat, Bell, Plus,
   XCircle, Flame, CreditCard, Percent, Home, Store,
+  QrCode, Copy, CheckCheck, ExternalLink,
 } from 'lucide-react'
 import { format } from 'date-fns'
 import { cn, formatCurrency } from '../lib/utils'
 import { Badge } from '../components/ui/Badge'
+import { useNotifications } from '../contexts/NotificationsContext'
 
 // ── Types ─────────────────────────────────────────────────────────────────────
 
@@ -118,11 +120,18 @@ function elapsed(from: Date): string {
 
 type PageTab = 'orders' | 'menu' | 'settings'
 
+const GUEST_LINK = 'https://app.hotelsync.ru/room-service/grand-palace'
+
 export function RoomServicePage() {
+  const { addNotification } = useNotifications()
   const [tab, setTab]                       = useState<PageTab>('orders')
   const [serviceChargePct, setServiceChargePct] = useState(DEFAULT_SERVICE_CHARGE_PCT)
   const [menuCat, setMenuCat]               = useState(CATEGORIES[0])
   const [, setTick]                         = useState(0)
+  const [payOnline, setPayOnline]           = useState(true)
+  const [payOnBill, setPayOnBill]           = useState(true)
+  const [linkCopied, setLinkCopied]         = useState(false)
+  const prevNewCount                        = useRef(0)
 
   const [orders, setOrders] = useState<RoomOrder[]>(() => [
     makeOrder('o1', '301', 'Наталья Александрова',
@@ -149,6 +158,29 @@ export function RoomServicePage() {
     return () => clearInterval(id)
   }, [])
 
+  // Notify on new orders
+  useEffect(() => {
+    const newCount = orders.filter(o => o.status === 'new').length
+    if (newCount > prevNewCount.current) {
+      const newest = orders.find(o => o.status === 'new')
+      if (newest) {
+        addNotification({
+          type: 'system',
+          title: `Новый заказ Room Service — №${newest.roomNumber}`,
+          body: newest.items.map(i => `${i.item.emoji} ${i.item.name} ×${i.qty}`).join(', '),
+          link: '/room-service',
+        })
+      }
+    }
+    prevNewCount.current = newCount
+  }, [orders, addNotification])
+
+  const copyLink = () => {
+    navigator.clipboard.writeText(GUEST_LINK).catch(() => {})
+    setLinkCopied(true)
+    setTimeout(() => setLinkCopied(false), 2000)
+  }
+
   const activeOrders = orders.filter(o => o.status !== 'delivered' && o.status !== 'cancelled')
   const doneOrders   = orders.filter(o => o.status === 'delivered' || o.status === 'cancelled')
 
@@ -429,6 +461,53 @@ export function RoomServicePage() {
       {/* ── Settings tab ── */}
       {tab === 'settings' && (
         <div className="max-w-lg space-y-5">
+
+          {/* QR / Guest link */}
+          <div className="card p-5 space-y-4">
+            <h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
+              <QrCode size={16} className="text-brand-600" />
+              Страница гостя (QR-код)
+            </h3>
+            <p className="text-sm text-slate-500 dark:text-slate-400">
+              Распечатайте QR-код и разместите в номерах. Гость откроет страницу, выберет блюда, оплатит и будет следить за статусом заказа.
+            </p>
+            <div className="flex items-center gap-2 p-2.5 rounded-xl bg-slate-50 dark:bg-slate-700/50 border border-slate-200 dark:border-slate-600">
+              <span className="text-xs font-mono text-slate-700 dark:text-slate-300 flex-1 truncate">{GUEST_LINK}</span>
+              <a
+                href={GUEST_LINK}
+                target="_blank"
+                rel="noopener noreferrer"
+                className="shrink-0 p-1.5 rounded-lg hover:bg-slate-200 dark:hover:bg-slate-600 text-slate-500 transition-colors"
+              >
+                <ExternalLink size={13} />
+              </a>
+              <button
+                onClick={copyLink}
+                className="shrink-0 flex items-center gap-1 px-2.5 py-1.5 rounded-lg bg-white dark:bg-slate-700 border border-slate-200 dark:border-slate-600 text-xs font-medium hover:border-brand-400 transition-colors"
+              >
+                {linkCopied ? <CheckCheck size={11} className="text-emerald-600" /> : <Copy size={11} />}
+                {linkCopied ? 'Скопировано' : 'Копировать'}
+              </button>
+            </div>
+            <div className="flex items-center gap-3 p-3 rounded-xl bg-slate-100 dark:bg-slate-700/50 border border-slate-200 dark:border-slate-600">
+              <QrCode size={64} className="text-slate-700 dark:text-slate-300 shrink-0" />
+              <div>
+                <p className="text-sm font-medium text-slate-700 dark:text-slate-300">QR-код для печати</p>
+                <p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">
+                  Распечатайте и ламинируйте для каждого номера
+                </p>
+                <button className="mt-2 text-xs text-brand-600 dark:text-brand-400 hover:underline font-medium">
+                  Скачать PNG
+                </button>
+              </div>
+            </div>
+            <p className="text-xs text-slate-400 flex items-center gap-1">
+              <Bell size={10} />
+              При каждом новом заказе с этой страницы — уведомление в центре уведомлений
+            </p>
+          </div>
+
+          {/* Service settings */}
           <div className="card p-5 space-y-4">
             <h3 className="font-semibold text-slate-900 dark:text-slate-100">Настройки обслуживания</h3>
 
@@ -439,44 +518,60 @@ export function RoomServicePage() {
               </label>
               <div className="flex items-center gap-3">
                 <input
-                  type="number"
-                  min={0}
-                  max={50}
-                  className="input w-24"
+                  type="number" min={0} max={50} className="input w-24"
                   value={serviceChargePct}
                   onChange={e => setServiceChargePct(Math.max(0, Math.min(50, parseInt(e.target.value) || 0)))}
                 />
                 <span className="text-sm text-slate-500 dark:text-slate-400">%</span>
-                <span className="text-xs text-slate-400">
-                  (0 = без доплаты, начисляется только для доставки в номер)
-                </span>
+                <span className="text-xs text-slate-400">(0 = без доплаты)</span>
               </div>
             </div>
 
-            {/* Payment types */}
+            {/* Payment modes */}
             <div>
-              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
-                Оплата доставки в номер
+              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-2">
+                Способы оплаты для гостя
               </label>
-              <div className="space-y-2">
-                <label className="flex items-center gap-2 text-sm text-slate-700 dark:text-slate-300">
-                  <input type="checkbox" defaultChecked className="rounded" />
-                  <CreditCard size={14} className="text-emerald-600" />
-                  Онлайн-эквайринг (через сайт room service)
-                </label>
-                <label className="flex items-center gap-2 text-sm text-slate-700 dark:text-slate-300">
-                  <input type="checkbox" defaultChecked className="rounded" />
-                  <UtensilsCrossed size={14} className="text-slate-500" />
-                  Включить в счёт при выезде
-                </label>
+              <div className="space-y-3">
+                <div className="flex items-center justify-between p-3 rounded-xl border border-slate-200 dark:border-slate-600">
+                  <div className="flex items-center gap-2">
+                    <CreditCard size={16} className="text-emerald-600" />
+                    <div>
+                      <p className="text-sm font-medium text-slate-800 dark:text-slate-200">Оплата онлайн сразу</p>
+                      <p className="text-xs text-slate-500 dark:text-slate-400">Гость оплачивает при заказе через эквайринг</p>
+                    </div>
+                  </div>
+                  <button
+                    onClick={() => setPayOnline(v => !v)}
+                    className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', payOnline ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
+                  >
+                    <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', payOnline ? 'left-[22px]' : 'left-1')} />
+                  </button>
+                </div>
+                <div className="flex items-center justify-between p-3 rounded-xl border border-slate-200 dark:border-slate-600">
+                  <div className="flex items-center gap-2">
+                    <UtensilsCrossed size={16} className="text-violet-600" />
+                    <div>
+                      <p className="text-sm font-medium text-slate-800 dark:text-slate-200">Включить в счёт при выезде</p>
+                      <p className="text-xs text-slate-500 dark:text-slate-400">Заказ добавляется к итоговому счёту гостя</p>
+                    </div>
+                  </div>
+                  <button
+                    onClick={() => setPayOnBill(v => !v)}
+                    className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', payOnBill ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
+                  >
+                    <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', payOnBill ? 'left-[22px]' : 'left-1')} />
+                  </button>
+                </div>
               </div>
+              {!payOnline && !payOnBill && (
+                <p className="text-xs text-red-500 mt-2">Включите хотя бы один способ оплаты</p>
+              )}
             </div>
 
             {/* Restaurant scheduling */}
             <div>
-              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
-                Ресторан
-              </label>
+              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Ресторан</label>
               <div className="space-y-2">
                 <label className="flex items-center gap-2 text-sm text-slate-700 dark:text-slate-300">
                   <input type="checkbox" defaultChecked className="rounded" />
@@ -489,22 +584,11 @@ export function RoomServicePage() {
               </div>
             </div>
 
+            <p className="text-xs text-slate-400 border-t border-slate-100 dark:border-slate-700 pt-3">
+              В будущих версиях: интеграция с термопринтером на кухне и кухонный экран на планшете
+            </p>
             <button className="btn-primary">Сохранить настройки</button>
           </div>
-
-          <div className="card p-5 border-blue-200 dark:border-blue-700/50 bg-blue-50/50 dark:bg-blue-900/10">
-            <div className="flex items-start gap-3">
-              <Plus size={16} className="text-blue-600 mt-0.5 shrink-0" />
-              <div>
-                <p className="font-semibold text-slate-900 dark:text-slate-100 text-sm">Сайт Room Service</p>
-                <p className="text-xs text-slate-500 dark:text-slate-400 mt-1">
-                  В будущем гости смогут самостоятельно делать заказы через сайт
-                  <strong> roomservice.hotelsync.ru/grand-palace</strong> с оплатой онлайн через эквайринг.
-                  Заказ автоматически появится в этом интерфейсе.
-                </p>
-              </div>
-            </div>
-          </div>
         </div>
       )}
     </div>
diff --git a/src/pages/SettingsPage.tsx b/src/pages/SettingsPage.tsx
index a5ed24f..8668bb3 100644
--- a/src/pages/SettingsPage.tsx
+++ b/src/pages/SettingsPage.tsx
@@ -8,7 +8,6 @@ import { useTheme } from '../contexts/ThemeContext'
 const SECTIONS = [
   { id: 'general',    label: 'Основные',       icon: Building2 },
   { id: 'booking',    label: 'Бронирование',   icon: BedDouble },
-  { id: 'guests',     label: 'Гости',           icon: Users },
   { id: 'theme',      label: 'Внешний вид',     icon: Globe },
   { id: 'notify',     label: 'Уведомления',     icon: Bell },
   { id: 'security',   label: 'Безопасность',    icon: Shield },
@@ -32,6 +31,17 @@ export function SettingsPage() {
   const hotel = MOCK_HOTELS[0]
   const { theme, toggle } = useTheme()
 
+  const [calendarCompact, setCalendarCompact] = useState(
+    () => localStorage.getItem('calendarCompact') === 'true',
+  )
+  const toggleCalendarCompact = () => {
+    setCalendarCompact(v => {
+      const next = !v
+      localStorage.setItem('calendarCompact', String(next))
+      return next
+    })
+  }
+
   const [form, setForm] = useState({
     name: hotel.name,
     address: hotel.address,
@@ -283,95 +293,6 @@ export function SettingsPage() {
             </>
           )}
 
-          {/* ── GUESTS ── */}
-          {section === 'guests' && (
-            <>
-              <h2 className="font-semibold text-slate-900 dark:text-slate-100">Статусы гостей</h2>
-              <p className="text-sm text-slate-500 dark:text-slate-400">
-                Теги отображаются при создании и редактировании бронирования
-              </p>
-
-              {/* Tag list */}
-              <div className="space-y-2">
-                {guestTags.map(tag => (
-                  <div
-                    key={tag.id}
-                    className="flex items-center gap-3 p-3 rounded-lg bg-slate-50 dark:bg-slate-700/40"
-                  >
-                    <input
-                      type="color"
-                      value={tag.color}
-                      onChange={e => setGuestTags(prev => prev.map(t => t.id === tag.id ? { ...t, color: e.target.value } : t))}
-                      className="w-7 h-7 rounded cursor-pointer border-0 bg-transparent"
-                    />
-                    <input
-                      type="text"
-                      className="input flex-1"
-                      value={tag.label}
-                      onChange={e => setGuestTags(prev => prev.map(t => t.id === tag.id ? { ...t, label: e.target.value } : t))}
-                    />
-                    <button
-                      onClick={() => setGuestTags(prev => prev.filter(t => t.id !== tag.id))}
-                      className="p-1.5 rounded-lg text-slate-400 hover:text-red-500 hover:bg-red-50 dark:hover:bg-red-900/20 transition-colors"
-                    >
-                      <XIcon size={14} />
-                    </button>
-                  </div>
-                ))}
-              </div>
-
-              {/* Add new tag */}
-              <div className="flex items-center gap-2 pt-1">
-                <input
-                  type="color"
-                  value={newTagColor}
-                  onChange={e => setNewTagColor(e.target.value)}
-                  className="w-7 h-7 rounded cursor-pointer border-0 bg-transparent shrink-0"
-                />
-                <input
-                  type="text"
-                  className="input flex-1"
-                  placeholder="Название нового статуса..."
-                  value={newTagLabel}
-                  onChange={e => setNewTagLabel(e.target.value)}
-                  onKeyDown={e => {
-                    if (e.key === 'Enter' && newTagLabel.trim()) {
-                      setGuestTags(prev => [...prev, { id: `tag-${Date.now()}`, label: newTagLabel.trim(), color: newTagColor }])
-                      setNewTagLabel('')
-                    }
-                  }}
-                />
-                <button
-                  onClick={() => {
-                    if (!newTagLabel.trim()) return
-                    setGuestTags(prev => [...prev, { id: `tag-${Date.now()}`, label: newTagLabel.trim(), color: newTagColor }])
-                    setNewTagLabel('')
-                  }}
-                  className="btn-primary"
-                >
-                  <Plus size={14} />
-                  Добавить
-                </button>
-              </div>
-
-              {/* Preview */}
-              <div className="pt-2 border-t border-slate-100 dark:border-slate-700">
-                <p className="text-xs font-medium text-slate-500 dark:text-slate-400 mb-2">Предпросмотр тегов</p>
-                <div className="flex flex-wrap gap-1.5">
-                  {guestTags.map(tag => (
-                    <span
-                      key={tag.id}
-                      className="px-2.5 py-1 rounded-lg text-xs font-medium text-white"
-                      style={{ backgroundColor: tag.color }}
-                    >
-                      {tag.label}
-                    </span>
-                  ))}
-                </div>
-              </div>
-            </>
-          )}
-
           {/* ── THEME ── */}
           {section === 'theme' && (
             <>
@@ -402,6 +323,18 @@ export function SettingsPage() {
                     ))}
                   </div>
                 </div>
+
+                {/* Calendar compact mode */}
+                <div className="pt-3 border-t border-slate-100 dark:border-slate-700">
+                  <p className="text-sm font-medium text-slate-700 dark:text-slate-300 mb-2">Настройки календаря</p>
+                  <div className="flex items-center justify-between p-3 rounded-lg bg-slate-50 dark:bg-slate-700/40">
+                    <div>
+                      <p className="text-sm font-medium text-slate-900 dark:text-slate-100">Компактный режим</p>
+                      <p className="text-xs text-slate-500 dark:text-slate-400">Уменьшенные строки в сетке бронирований</p>
+                    </div>
+                    <Toggle on={calendarCompact} onChange={toggleCalendarCompact} />
+                  </div>
+                </div>
               </div>
             </>
           )}
diff --git a/src/pages/UsersPage.tsx b/src/pages/UsersPage.tsx
index 588629b..b5c9fac 100644
--- a/src/pages/UsersPage.tsx
+++ b/src/pages/UsersPage.tsx
@@ -1,7 +1,8 @@
 import { useState } from 'react'
 import {
   Plus, Pencil, Trash2, Search, Shield, User as UserIcon,
-  Sparkles, Mail, Phone, X as XIcon, Eye, EyeOff, CheckCircle2, AlertCircle,
+  Sparkles, Mail, Phone, Eye, EyeOff, CheckCircle2, AlertCircle,
+  Lock, Check, X as XIcon,
 } from 'lucide-react'
 import { cn } from '../lib/utils'
 import { Modal } from '../components/ui/Modal'
@@ -17,21 +18,35 @@ interface StaffUser {
   email: string
   phone?: string
   role: StaffRole
-  position: string   // свободная должность, напр. "Старший администратор"
+  position: string
   isActive: boolean
   createdAt: string
   lastLogin?: string
   avatarColor: string
 }
 
+interface ModulePermission {
+  key: string
+  label: string
+  description?: string
+}
+
+interface RolePermissions {
+  id: string
+  name: string
+  color: string
+  isSystem: boolean
+  permissions: Record<string, boolean>
+}
+
 // ── Constants ──────────────────────────────────────────────────────────────────
 
 const ROLE_META: Record<StaffRole, { label: string; color: string; icon: React.ElementType }> = {
-  hotel_manager: { label: 'Менеджер',       color: 'bg-brand-100 text-brand-700 dark:bg-brand-900/30 dark:text-brand-300',     icon: Shield },
-  receptionist:  { label: 'Ресепшн',        color: 'bg-sky-100 text-sky-700 dark:bg-sky-900/30 dark:text-sky-300',             icon: UserIcon },
-  housekeeper:   { label: 'Горничная',      color: 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300', icon: Sparkles },
-  accountant:    { label: 'Бухгалтер',      color: 'bg-violet-100 text-violet-700 dark:bg-violet-900/30 dark:text-violet-300', icon: UserIcon },
-  security:      { label: 'Охрана',         color: 'bg-orange-100 text-orange-700 dark:bg-orange-900/30 dark:text-orange-300', icon: Shield },
+  hotel_manager: { label: 'Менеджер',  color: 'bg-brand-100 text-brand-700 dark:bg-brand-900/30 dark:text-brand-300',       icon: Shield },
+  receptionist:  { label: 'Ресепшн',  color: 'bg-sky-100 text-sky-700 dark:bg-sky-900/30 dark:text-sky-300',               icon: UserIcon },
+  housekeeper:   { label: 'Горничная', color: 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300', icon: Sparkles },
+  accountant:    { label: 'Бухгалтер', color: 'bg-violet-100 text-violet-700 dark:bg-violet-900/30 dark:text-violet-300',   icon: UserIcon },
+  security:      { label: 'Охрана',    color: 'bg-orange-100 text-orange-700 dark:bg-orange-900/30 dark:text-orange-300',   icon: Shield },
 }
 
 const AVATAR_COLORS = [
@@ -47,6 +62,112 @@ const DEFAULT_POSITIONS: Record<StaffRole, string[]> = {
   security:      ['Начальник охраны', 'Охранник', 'Контролёр доступа'],
 }
 
+const MODULE_GROUPS: { group: string; modules: ModulePermission[] }[] = [
+  {
+    group: 'Фронт-офис',
+    modules: [
+      { key: 'calendar',    label: 'Календарь',         description: 'Просмотр и управление сеткой бронирований' },
+      { key: 'bookings',    label: 'Бронирования',       description: 'Создание, редактирование, отмена броней' },
+      { key: 'guests',      label: 'Гости',              description: 'Карточки гостей, история, лояльность' },
+      { key: 'rooms',       label: 'Номерной фонд',      description: 'Номера, категории, тарифы' },
+      { key: 'availability',label: 'Доступность',        description: 'Ограничения и стоп-продажи' },
+    ],
+  },
+  {
+    group: 'Операции',
+    modules: [
+      { key: 'housekeeping', label: 'Горничные',         description: 'Задания на уборку, статусы номеров' },
+      { key: 'maintenance',  label: 'Техобслуживание',   description: 'Заявки на ремонт и обслуживание' },
+      { key: 'room_service', label: 'Сервис в номер',    description: 'Заказы еды и услуг в номер' },
+      { key: 'rental',       label: 'Аренда объектов',   description: 'Корт, баня, конференц-залы' },
+    ],
+  },
+  {
+    group: 'Продажи и финансы',
+    modules: [
+      { key: 'pos',         label: 'Кассовый терминал', description: 'POS, смены, оплаты' },
+      { key: 'tariffs',     label: 'Тарифы',             description: 'Тарифы и ценовые планы' },
+      { key: 'pricing',     label: 'Динамические цены',  description: 'Правила динамического ценообразования' },
+      { key: 'discounts',   label: 'Скидки',             description: 'Промокоды и скидочные кампании' },
+      { key: 'loyalty',     label: 'Лояльность',         description: 'Баллы, уровни, программа лояльности' },
+      { key: 'reports',     label: 'Отчёты',             description: 'Финансовые и операционные отчёты' },
+    ],
+  },
+  {
+    group: 'Маркетинг и каналы',
+    modules: [
+      { key: 'channels',    label: 'Каналы продаж',     description: 'OTA, менеджер каналов' },
+      { key: 'reviews',     label: 'Отзывы',             description: 'Управление отзывами гостей' },
+      { key: 'website',     label: 'Сайт и виджет',     description: 'Сайт отеля и виджет бронирования' },
+    ],
+  },
+  {
+    group: 'Администрирование',
+    modules: [
+      { key: 'users',       label: 'Сотрудники',         description: 'Управление пользователями и ролями' },
+      { key: 'documents',   label: 'Документы',          description: 'Шаблоны договоров и документов' },
+      { key: 'settings',    label: 'Настройки',          description: 'Настройки отеля и системы' },
+    ],
+  },
+]
+
+const ALL_MODULE_KEYS = MODULE_GROUPS.flatMap(g => g.modules.map(m => m.key))
+
+const allPerms = (v: boolean) =>
+  Object.fromEntries(ALL_MODULE_KEYS.map(k => [k, v]))
+
+const INITIAL_ROLE_PERMISSIONS: RolePermissions[] = [
+  {
+    id: 'rp_manager',
+    name: 'Менеджер',
+    color: '#4F46E5',
+    isSystem: true,
+    permissions: allPerms(true),
+  },
+  {
+    id: 'rp_receptionist',
+    name: 'Ресепшн',
+    color: '#0EA5E9',
+    isSystem: true,
+    permissions: {
+      ...allPerms(false),
+      calendar: true, bookings: true, guests: true, rooms: true,
+      housekeeping: true, room_service: true, rental: true,
+      pos: true, reviews: true,
+    },
+  },
+  {
+    id: 'rp_housekeeper',
+    name: 'Горничная',
+    color: '#10B981',
+    isSystem: true,
+    permissions: {
+      ...allPerms(false),
+      housekeeping: true, rooms: true, maintenance: true,
+    },
+  },
+  {
+    id: 'rp_accountant',
+    name: 'Бухгалтер',
+    color: '#7C3AED',
+    isSystem: true,
+    permissions: {
+      ...allPerms(false),
+      reports: true, pos: true, discounts: true, tariffs: true, pricing: true, loyalty: true,
+    },
+  },
+  {
+    id: 'rp_security',
+    name: 'Охрана',
+    color: '#F97316',
+    isSystem: true,
+    permissions: {
+      ...allPerms(false),
+      calendar: true, bookings: true,
+    },
+  },
+]
+
 // ── Mock data ──────────────────────────────────────────────────────────────────
 
 const MOCK_USERS: StaffUser[] = [
@@ -98,13 +219,13 @@ function UserModal({
   onSave: (u: StaffUser) => void
 }) {
   const [form, setForm] = useState({
-    firstName:  user?.firstName  ?? '',
-    lastName:   user?.lastName   ?? '',
-    email:      user?.email      ?? '',
-    phone:      user?.phone      ?? '',
-    role:       (user?.role      ?? 'receptionist') as StaffRole,
-    position:   user?.position   ?? '',
-    isActive:   user?.isActive   ?? true,
+    firstName:   user?.firstName  ?? '',
+    lastName:    user?.lastName   ?? '',
+    email:       user?.email      ?? '',
+    phone:       user?.phone      ?? '',
+    role:        (user?.role      ?? 'receptionist') as StaffRole,
+    position:    user?.position   ?? '',
+    isActive:    user?.isActive   ?? true,
     avatarColor: user?.avatarColor ?? AVATAR_COLORS[Math.floor(Math.random() * AVATAR_COLORS.length)],
   })
   const [password, setPassword] = useState('')
@@ -296,9 +417,272 @@ function UserModal({
   )
 }
 
+// ── Roles & Permissions Tab ────────────────────────────────────────────────────
+
+function RolesTab() {
+  const [roles, setRoles] = useState<RolePermissions[]>(INITIAL_ROLE_PERMISSIONS)
+  const [selectedRoleId, setSelectedRoleId] = useState<string>(INITIAL_ROLE_PERMISSIONS[0].id)
+  const [newRoleName, setNewRoleName] = useState('')
+  const [addingRole, setAddingRole] = useState(false)
+  const [deleteId, setDeleteId] = useState<string | null>(null)
+
+  const selectedRole = roles.find(r => r.id === selectedRoleId) ?? roles[0]
+
+  const togglePerm = (key: string) => {
+    setRoles(prev => prev.map(r =>
+      r.id === selectedRoleId
+        ? { ...r, permissions: { ...r.permissions, [key]: !r.permissions[key] } }
+        : r
+    ))
+  }
+
+  const setAllPerms = (v: boolean) => {
+    setRoles(prev => prev.map(r =>
+      r.id === selectedRoleId
+        ? { ...r, permissions: allPerms(v) }
+        : r
+    ))
+  }
+
+  const createRole = () => {
+    const name = newRoleName.trim()
+    if (!name) return
+    const colors = ['#EC4899', '#14B8A6', '#F59E0B', '#6366F1', '#84CC16']
+    const newRole: RolePermissions = {
+      id: `rp_${Date.now()}`,
+      name,
+      color: colors[roles.length % colors.length],
+      isSystem: false,
+      permissions: allPerms(false),
+    }
+    setRoles(prev => [...prev, newRole])
+    setSelectedRoleId(newRole.id)
+    setNewRoleName('')
+    setAddingRole(false)
+  }
+
+  const deleteRole = (id: string) => {
+    setRoles(prev => prev.filter(r => r.id !== id))
+    setDeleteId(null)
+    if (selectedRoleId === id) {
+      setSelectedRoleId(roles.find(r => r.id !== id)?.id ?? '')
+    }
+  }
+
+  const activeCount = Object.values(selectedRole?.permissions ?? {}).filter(Boolean).length
+  const totalCount  = ALL_MODULE_KEYS.length
+
+  return (
+    <div className="flex gap-5 items-start">
+      {/* Role list */}
+      <div className="w-52 shrink-0">
+        <div className="card overflow-hidden">
+          <div className="p-3 border-b border-slate-100 dark:border-slate-700">
+            <p className="text-xs font-semibold text-slate-500 dark:text-slate-400 uppercase tracking-wide">Роли</p>
+          </div>
+          <div className="divide-y divide-slate-100 dark:divide-slate-700">
+            {roles.map(role => (
+              <div
+                key={role.id}
+                onClick={() => setSelectedRoleId(role.id)}
+                className={cn(
+                  'flex items-center justify-between px-3 py-2.5 cursor-pointer transition-colors',
+                  selectedRoleId === role.id
+                    ? 'bg-brand-50 dark:bg-brand-900/20'
+                    : 'hover:bg-slate-50 dark:hover:bg-slate-700/30',
+                )}
+              >
+                <div className="flex items-center gap-2 min-w-0">
+                  <div className="w-3 h-3 rounded-full shrink-0" style={{ backgroundColor: role.color }} />
+                  <span className={cn(
+                    'text-sm font-medium truncate',
+                    selectedRoleId === role.id
+                      ? 'text-brand-700 dark:text-brand-300'
+                      : 'text-slate-700 dark:text-slate-300',
+                  )}>
+                    {role.name}
+                  </span>
+                </div>
+                <div className="flex items-center gap-1 shrink-0 ml-1">
+                  {role.isSystem && (
+                    <Lock size={10} className="text-slate-300 dark:text-slate-600" />
+                  )}
+                  {!role.isSystem && (
+                    <button
+                      onClick={e => { e.stopPropagation(); setDeleteId(role.id) }}
+                      className="p-0.5 rounded text-slate-300 hover:text-red-500 transition-colors"
+                    >
+                      <XIcon size={12} />
+                    </button>
+                  )}
+                </div>
+              </div>
+            ))}
+          </div>
+
+          {/* Add role */}
+          <div className="p-3 border-t border-slate-100 dark:border-slate-700">
+            {addingRole ? (
+              <div className="flex gap-1.5">
+                <input
+                  autoFocus
+                  type="text"
+                  className="input text-xs py-1.5 px-2 flex-1 min-w-0"
+                  placeholder="Название роли"
+                  value={newRoleName}
+                  onChange={e => setNewRoleName(e.target.value)}
+                  onKeyDown={e => { if (e.key === 'Enter') createRole(); if (e.key === 'Escape') setAddingRole(false) }}
+                />
+                <button onClick={createRole} className="p-1.5 rounded-lg bg-brand-600 text-white hover:bg-brand-700 transition-colors shrink-0">
+                  <Check size={12} />
+                </button>
+                <button onClick={() => setAddingRole(false)} className="p-1.5 rounded-lg bg-slate-100 dark:bg-slate-700 text-slate-500 hover:text-slate-700 transition-colors shrink-0">
+                  <XIcon size={12} />
+                </button>
+              </div>
+            ) : (
+              <button
+                onClick={() => setAddingRole(true)}
+                className="flex items-center gap-1.5 text-xs text-brand-600 dark:text-brand-400 hover:text-brand-700 transition-colors w-full"
+              >
+                <Plus size={12} />
+                Добавить роль
+              </button>
+            )}
+          </div>
+        </div>
+      </div>
+
+      {/* Permissions editor */}
+      {selectedRole && (
+        <div className="flex-1 min-w-0">
+          <div className="card overflow-hidden">
+            {/* Header */}
+            <div className="p-4 border-b border-slate-100 dark:border-slate-700 flex items-center justify-between">
+              <div className="flex items-center gap-2">
+                <div className="w-4 h-4 rounded-full" style={{ backgroundColor: selectedRole.color }} />
+                <h3 className="font-semibold text-slate-900 dark:text-slate-100">{selectedRole.name}</h3>
+                <span className="text-xs text-slate-500 dark:text-slate-400">
+                  {activeCount} из {totalCount} разделов
+                </span>
+              </div>
+              <div className="flex items-center gap-2">
+                <button
+                  onClick={() => setAllPerms(false)}
+                  className="text-xs text-slate-500 dark:text-slate-400 hover:text-red-600 transition-colors px-2 py-1 rounded hover:bg-red-50 dark:hover:bg-red-900/20"
+                >
+                  Снять все
+                </button>
+                <button
+                  onClick={() => setAllPerms(true)}
+                  className="text-xs text-slate-500 dark:text-slate-400 hover:text-brand-600 transition-colors px-2 py-1 rounded hover:bg-brand-50 dark:hover:bg-brand-900/20"
+                >
+                  Выбрать все
+                </button>
+              </div>
+            </div>
+
+            {/* Module groups */}
+            <div className="p-4 space-y-5">
+              {MODULE_GROUPS.map(group => (
+                <div key={group.group}>
+                  <p className="text-xs font-semibold text-slate-400 dark:text-slate-500 uppercase tracking-wide mb-2">
+                    {group.group}
+                  </p>
+                  <div className="grid grid-cols-1 sm:grid-cols-2 gap-2">
+                    {group.modules.map(mod => {
+                      const enabled = selectedRole.permissions[mod.key] ?? false
+                      return (
+                        <button
+                          key={mod.key}
+                          type="button"
+                          onClick={() => togglePerm(mod.key)}
+                          className={cn(
+                            'flex items-start gap-3 p-3 rounded-xl border text-left transition-all',
+                            enabled
+                              ? 'bg-brand-50 dark:bg-brand-900/20 border-brand-200 dark:border-brand-800'
+                              : 'bg-white dark:bg-slate-800 border-slate-200 dark:border-slate-700 hover:border-slate-300 dark:hover:border-slate-600',
+                          )}
+                        >
+                          <div className={cn(
+                            'w-5 h-5 rounded-md border-2 flex items-center justify-center shrink-0 mt-0.5 transition-colors',
+                            enabled
+                              ? 'bg-brand-600 border-brand-600'
+                              : 'border-slate-300 dark:border-slate-600',
+                          )}>
+                            {enabled && <Check size={11} className="text-white" />}
+                          </div>
+                          <div>
+                            <p className={cn(
+                              'text-sm font-medium',
+                              enabled
+                                ? 'text-brand-700 dark:text-brand-300'
+                                : 'text-slate-700 dark:text-slate-300',
+                            )}>
+                              {mod.label}
+                            </p>
+                            {mod.description && (
+                              <p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5 leading-relaxed">
+                                {mod.description}
+                              </p>
+                            )}
+                          </div>
+                        </button>
+                      )
+                    })}
+                  </div>
+                </div>
+              ))}
+            </div>
+
+            {selectedRole.isSystem && (
+              <div className="px-4 pb-4">
+                <div className="flex items-center gap-2 p-3 rounded-xl bg-amber-50 dark:bg-amber-900/20 border border-amber-200 dark:border-amber-800">
+                  <Lock size={14} className="text-amber-600 dark:text-amber-400 shrink-0" />
+                  <p className="text-xs text-amber-700 dark:text-amber-300">
+                    Системная роль — изменения применяются немедленно для всех сотрудников с этой ролью
+                  </p>
+                </div>
+              </div>
+            )}
+          </div>
+        </div>
+      )}
+
+      {/* Delete role confirm */}
+      {deleteId && (
+        <div className="fixed inset-0 z-50 flex items-center justify-center bg-black/50 p-4">
+          <div className="bg-white dark:bg-slate-800 rounded-2xl shadow-xl p-6 max-w-sm w-full">
+            <h3 className="text-lg font-bold text-slate-900 dark:text-slate-100 mb-2">Удалить роль?</h3>
+            <p className="text-sm text-slate-500 dark:text-slate-400 mb-5">
+              Сотрудники с этой ролью потеряют связанные права доступа. Действие нельзя отменить.
+            </p>
+            <div className="flex gap-3">
+              <button onClick={() => setDeleteId(null)} className="btn-secondary flex-1 justify-center">Отмена</button>
+              <button
+                onClick={() => deleteRole(deleteId)}
+                className="flex-1 justify-center py-2 px-4 rounded-xl bg-red-600 hover:bg-red-700 text-white text-sm font-medium transition-colors"
+              >
+                Удалить
+              </button>
+            </div>
+          </div>
+        </div>
+      )}
+    </div>
+  )
+}
+
 // ── Page ───────────────────────────────────────────────────────────────────────
 
+const PAGE_TABS = [
+  { id: 'staff',  label: 'Сотрудники' },
+  { id: 'roles',  label: 'Роли и права' },
+] as const
+type PageTab = typeof PAGE_TABS[number]['id']
+
 export function UsersPage() {
+  const [tab, setTab] = useState<PageTab>('staff')
   const [users, setUsers] = useState<StaffUser[]>(MOCK_USERS)
   const [search, setSearch] = useState('')
   const [roleFilter, setRoleFilter] = useState<StaffRole | 'all'>('all')
@@ -333,9 +717,8 @@ export function UsersPage() {
   }
 
   const stats = {
-    total:    users.length,
-    active:   users.filter(u => u.isActive).length,
-    managers: users.filter(u => u.role === 'hotel_manager').length,
+    total:  users.length,
+    active: users.filter(u => u.isActive).length,
   }
 
   return (
@@ -346,191 +729,217 @@ export function UsersPage() {
           <h1 className="text-xl font-bold text-slate-900 dark:text-slate-100">Сотрудники</h1>
           <p className="text-sm text-slate-500 dark:text-slate-400">{stats.total} пользователей · {stats.active} активных</p>
         </div>
-        <button className="btn-primary" onClick={openCreate}>
-          <Plus size={15} />
-          <span className="hidden sm:inline">Добавить сотрудника</span>
-        </button>
-      </div>
-
-      {/* Stats */}
-      <div className="grid grid-cols-2 md:grid-cols-4 gap-3">
-        {(Object.entries(ROLE_META) as [StaffRole, typeof ROLE_META[StaffRole]][]).map(([role, meta]) => {
-          const count = users.filter(u => u.role === role).length
-          return (
-            <div key={role} className="card p-4 cursor-pointer hover:shadow-card-hover transition-shadow"
-              onClick={() => setRoleFilter(roleFilter === role ? 'all' : role)}>
-              <div className="flex items-center gap-2 mb-1">
-                <meta.icon size={14} className="text-slate-500 dark:text-slate-400" />
-                <span className={cn('text-xs font-medium px-1.5 py-0.5 rounded-full', meta.color)}>
-                  {meta.label}
-                </span>
-              </div>
-              <p className="text-2xl font-bold text-slate-900 dark:text-slate-100">{count}</p>
-            </div>
-          )
-        })}
-      </div>
-
-      {/* Filters */}
-      <div className="flex gap-3 flex-wrap">
-        <div className="relative flex-1 min-w-48">
-          <Search size={15} className="absolute left-3 top-1/2 -translate-y-1/2 text-slate-400" />
-          <input type="text" className="input pl-9" placeholder="Поиск по имени, email, должности..."
-            value={search} onChange={e => setSearch(e.target.value)} />
-        </div>
-        <div className="flex gap-1.5 flex-wrap">
-          <button
-            onClick={() => setRoleFilter('all')}
-            className={cn('px-3 py-1.5 rounded-lg text-xs font-medium border transition-colors',
-              roleFilter === 'all'
-                ? 'bg-brand-600 text-white border-brand-600'
-                : 'bg-white dark:bg-slate-800 text-slate-700 dark:text-slate-300 border-slate-200 dark:border-slate-600')}
-          >
-            Все
+        {tab === 'staff' && (
+          <button className="btn-primary" onClick={openCreate}>
+            <Plus size={15} />
+            <span className="hidden sm:inline">Добавить сотрудника</span>
           </button>
-          {(Object.entries(ROLE_META) as [StaffRole, typeof ROLE_META[StaffRole]][]).map(([role, meta]) => (
-            <button
-              key={role}
-              onClick={() => setRoleFilter(roleFilter === role ? 'all' : role)}
-              className={cn('px-3 py-1.5 rounded-lg text-xs font-medium border transition-colors',
-                roleFilter === role
-                  ? 'bg-brand-600 text-white border-brand-600'
-                  : 'bg-white dark:bg-slate-800 text-slate-700 dark:text-slate-300 border-slate-200 dark:border-slate-600')}
-            >
-              {meta.label}
-            </button>
-          ))}
-        </div>
+        )}
       </div>
 
-      {/* Table */}
-      <div className="card overflow-hidden">
-        <div className="overflow-x-auto">
-          <table className="w-full">
-            <thead className="bg-slate-50 dark:bg-slate-700/40 border-b border-slate-200 dark:border-slate-700">
-              <tr>
-                <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide">Сотрудник</th>
-                <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide">Роль / Должность</th>
-                <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide hidden md:table-cell">Контакты</th>
-                <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide hidden lg:table-cell">Последний вход</th>
-                <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide">Статус</th>
-                <th className="px-4 py-3 w-20" />
-              </tr>
-            </thead>
-            <tbody className="divide-y divide-slate-100 dark:divide-slate-700">
-              {filtered.map(u => {
-                const meta = ROLE_META[u.role]
-                return (
-                  <tr key={u.id} className="hover:bg-slate-50 dark:hover:bg-slate-700/30 transition-colors">
-                    <td className="px-4 py-3">
-                      <div className="flex items-center gap-3">
-                        <div
-                          className="w-9 h-9 rounded-xl flex items-center justify-center text-white text-sm font-bold shrink-0"
-                          style={{ backgroundColor: u.avatarColor }}
-                        >
-                          {u.firstName[0]?.toUpperCase()}
-                        </div>
-                        <div>
-                          <p className="text-sm font-medium text-slate-900 dark:text-slate-100">
-                            {u.lastName} {u.firstName}
-                          </p>
-                          <p className="text-xs text-slate-500 dark:text-slate-400">{u.email}</p>
-                        </div>
-                      </div>
-                    </td>
-                    <td className="px-4 py-3">
-                      <span className={cn('text-xs font-medium px-2 py-0.5 rounded-full', meta.color)}>
-                        {meta.label}
-                      </span>
-                      <p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">{u.position}</p>
-                    </td>
-                    <td className="px-4 py-3 hidden md:table-cell">
-                      <div className="space-y-0.5">
-                        <div className="flex items-center gap-1 text-xs text-slate-500 dark:text-slate-400">
-                          <Mail size={11} /> {u.email}
-                        </div>
-                        {u.phone && (
-                          <div className="flex items-center gap-1 text-xs text-slate-500 dark:text-slate-400">
-                            <Phone size={11} /> {u.phone}
-                          </div>
-                        )}
-                      </div>
-                    </td>
-                    <td className="px-4 py-3 hidden lg:table-cell">
-                      <p className="text-xs text-slate-500 dark:text-slate-400">
-                        {u.lastLogin
-                          ? new Date(u.lastLogin).toLocaleDateString('ru-RU')
-                          : '—'}
-                      </p>
-                    </td>
-                    <td className="px-4 py-3">
-                      <span className={cn(
-                        'inline-flex items-center gap-1 text-xs font-medium px-2 py-0.5 rounded-full',
-                        u.isActive
-                          ? 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300'
-                          : 'bg-slate-100 text-slate-500 dark:bg-slate-700 dark:text-slate-400',
-                      )}>
-                        {u.isActive
-                          ? <><CheckCircle2 size={10} /> Активен</>
-                          : <><AlertCircle size={10} /> Неактивен</>}
-                      </span>
-                    </td>
-                    <td className="px-4 py-3">
-                      <div className="flex items-center gap-1 justify-end">
-                        <button
-                          onClick={() => openEdit(u)}
-                          className="p-1.5 rounded-lg text-slate-400 hover:text-brand-600 hover:bg-brand-50 dark:hover:bg-brand-900/20 transition-colors"
-                        >
-                          <Pencil size={14} />
-                        </button>
-                        <button
-                          onClick={() => setDeleteId(u.id)}
-                          className="p-1.5 rounded-lg text-slate-400 hover:text-red-500 hover:bg-red-50 dark:hover:bg-red-900/20 transition-colors"
-                        >
-                          <Trash2 size={14} />
-                        </button>
-                      </div>
-                    </td>
-                  </tr>
-                )
-              })}
-            </tbody>
-          </table>
+      {/* Tabs */}
+      <div className="flex gap-1 border-b border-slate-200 dark:border-slate-700">
+        {PAGE_TABS.map(t => (
+          <button
+            key={t.id}
+            onClick={() => setTab(t.id)}
+            className={cn(
+              'px-4 py-2.5 text-sm font-medium border-b-2 -mb-px transition-colors',
+              tab === t.id
+                ? 'border-brand-600 text-brand-600 dark:text-brand-400 dark:border-brand-400'
+                : 'border-transparent text-slate-500 dark:text-slate-400 hover:text-slate-700 dark:hover:text-slate-300',
+            )}
+          >
+            {t.label}
+          </button>
+        ))}
+      </div>
 
-          {filtered.length === 0 && (
-            <div className="py-12 text-center">
-              <UserIcon size={32} className="mx-auto text-slate-300 dark:text-slate-600 mb-2" />
-              <p className="text-slate-500 dark:text-slate-400">Сотрудники не найдены</p>
+      {tab === 'staff' && (
+        <>
+          {/* Stats */}
+          <div className="grid grid-cols-2 md:grid-cols-4 gap-3">
+            {(Object.entries(ROLE_META) as [StaffRole, typeof ROLE_META[StaffRole]][]).map(([role, meta]) => {
+              const count = users.filter(u => u.role === role).length
+              return (
+                <div key={role} className="card p-4 cursor-pointer hover:shadow-card-hover transition-shadow"
+                  onClick={() => setRoleFilter(roleFilter === role ? 'all' : role)}>
+                  <div className="flex items-center gap-2 mb-1">
+                    <meta.icon size={14} className="text-slate-500 dark:text-slate-400" />
+                    <span className={cn('text-xs font-medium px-1.5 py-0.5 rounded-full', meta.color)}>
+                      {meta.label}
+                    </span>
+                  </div>
+                  <p className="text-2xl font-bold text-slate-900 dark:text-slate-100">{count}</p>
+                </div>
+              )
+            })}
+          </div>
+
+          {/* Filters */}
+          <div className="flex gap-3 flex-wrap">
+            <div className="relative flex-1 min-w-48">
+              <Search size={15} className="absolute left-3 top-1/2 -translate-y-1/2 text-slate-400" />
+              <input type="text" className="input pl-9" placeholder="Поиск по имени, email, должности..."
+                value={search} onChange={e => setSearch(e.target.value)} />
             </div>
-          )}
-        </div>
-      </div>
-
-      {/* User modal */}
-      <UserModal
-        open={modalOpen}
-        user={editing}
-        onClose={() => setModalOpen(false)}
-        onSave={handleSave}
-      />
-
-      {/* Delete confirm */}
-      {deleteId && (
-        <div className="fixed inset-0 z-50 flex items-center justify-center bg-black/50 p-4">
-          <div className="bg-white dark:bg-slate-800 rounded-2xl shadow-xl p-6 max-w-sm w-full">
-            <h3 className="text-lg font-bold text-slate-900 dark:text-slate-100 mb-2">Удалить сотрудника?</h3>
-            <p className="text-sm text-slate-500 dark:text-slate-400 mb-5">
-              Сотрудник потеряет доступ к системе. Историю его действий можно будет просмотреть в журнале.
-            </p>
-            <div className="flex gap-3">
-              <button onClick={() => setDeleteId(null)} className="btn-secondary flex-1 justify-center">Отмена</button>
-              <button onClick={() => handleDelete(deleteId)} className="flex-1 justify-center py-2 px-4 rounded-xl bg-red-600 hover:bg-red-700 text-white text-sm font-medium transition-colors">
-                Удалить
+            <div className="flex gap-1.5 flex-wrap">
+              <button
+                onClick={() => setRoleFilter('all')}
+                className={cn('px-3 py-1.5 rounded-lg text-xs font-medium border transition-colors',
+                  roleFilter === 'all'
+                    ? 'bg-brand-600 text-white border-brand-600'
+                    : 'bg-white dark:bg-slate-800 text-slate-700 dark:text-slate-300 border-slate-200 dark:border-slate-600')}
+              >
+                Все
               </button>
+              {(Object.entries(ROLE_META) as [StaffRole, typeof ROLE_META[StaffRole]][]).map(([role, meta]) => (
+                <button
+                  key={role}
+                  onClick={() => setRoleFilter(roleFilter === role ? 'all' : role)}
+                  className={cn('px-3 py-1.5 rounded-lg text-xs font-medium border transition-colors',
+                    roleFilter === role
+                      ? 'bg-brand-600 text-white border-brand-600'
+                      : 'bg-white dark:bg-slate-800 text-slate-700 dark:text-slate-300 border-slate-200 dark:border-slate-600')}
+                >
+                  {meta.label}
+                </button>
+              ))}
             </div>
           </div>
-        </div>
+
+          {/* Table */}
+          <div className="card overflow-hidden">
+            <div className="overflow-x-auto">
+              <table className="w-full">
+                <thead className="bg-slate-50 dark:bg-slate-700/40 border-b border-slate-200 dark:border-slate-700">
+                  <tr>
+                    <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide">Сотрудник</th>
+                    <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide">Роль / Должность</th>
+                    <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide hidden md:table-cell">Контакты</th>
+                    <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide hidden lg:table-cell">Последний вход</th>
+                    <th className="text-left text-xs font-semibold text-slate-500 dark:text-slate-400 px-4 py-3 uppercase tracking-wide">Статус</th>
+                    <th className="px-4 py-3 w-20" />
+                  </tr>
+                </thead>
+                <tbody className="divide-y divide-slate-100 dark:divide-slate-700">
+                  {filtered.map(u => {
+                    const meta = ROLE_META[u.role]
+                    return (
+                      <tr key={u.id} className="hover:bg-slate-50 dark:hover:bg-slate-700/30 transition-colors">
+                        <td className="px-4 py-3">
+                          <div className="flex items-center gap-3">
+                            <div
+                              className="w-9 h-9 rounded-xl flex items-center justify-center text-white text-sm font-bold shrink-0"
+                              style={{ backgroundColor: u.avatarColor }}
+                            >
+                              {u.firstName[0]?.toUpperCase()}
+                            </div>
+                            <div>
+                              <p className="text-sm font-medium text-slate-900 dark:text-slate-100">
+                                {u.lastName} {u.firstName}
+                              </p>
+                              <p className="text-xs text-slate-500 dark:text-slate-400">{u.email}</p>
+                            </div>
+                          </div>
+                        </td>
+                        <td className="px-4 py-3">
+                          <span className={cn('text-xs font-medium px-2 py-0.5 rounded-full', meta.color)}>
+                            {meta.label}
+                          </span>
+                          <p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">{u.position}</p>
+                        </td>
+                        <td className="px-4 py-3 hidden md:table-cell">
+                          <div className="space-y-0.5">
+                            <div className="flex items-center gap-1 text-xs text-slate-500 dark:text-slate-400">
+                              <Mail size={11} /> {u.email}
+                            </div>
+                            {u.phone && (
+                              <div className="flex items-center gap-1 text-xs text-slate-500 dark:text-slate-400">
+                                <Phone size={11} /> {u.phone}
+                              </div>
+                            )}
+                          </div>
+                        </td>
+                        <td className="px-4 py-3 hidden lg:table-cell">
+                          <p className="text-xs text-slate-500 dark:text-slate-400">
+                            {u.lastLogin
+                              ? new Date(u.lastLogin).toLocaleDateString('ru-RU')
+                              : '—'}
+                          </p>
+                        </td>
+                        <td className="px-4 py-3">
+                          <span className={cn(
+                            'inline-flex items-center gap-1 text-xs font-medium px-2 py-0.5 rounded-full',
+                            u.isActive
+                              ? 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300'
+                              : 'bg-slate-100 text-slate-500 dark:bg-slate-700 dark:text-slate-400',
+                          )}>
+                            {u.isActive
+                              ? <><CheckCircle2 size={10} /> Активен</>
+                              : <><AlertCircle size={10} /> Неактивен</>}
+                          </span>
+                        </td>
+                        <td className="px-4 py-3">
+                          <div className="flex items-center gap-1 justify-end">
+                            <button
+                              onClick={() => openEdit(u)}
+                              className="p-1.5 rounded-lg text-slate-400 hover:text-brand-600 hover:bg-brand-50 dark:hover:bg-brand-900/20 transition-colors"
+                            >
+                              <Pencil size={14} />
+                            </button>
+                            <button
+                              onClick={() => setDeleteId(u.id)}
+                              className="p-1.5 rounded-lg text-slate-400 hover:text-red-500 hover:bg-red-50 dark:hover:bg-red-900/20 transition-colors"
+                            >
+                              <Trash2 size={14} />
+                            </button>
+                          </div>
+                        </td>
+                      </tr>
+                    )
+                  })}
+                </tbody>
+              </table>
+
+              {filtered.length === 0 && (
+                <div className="py-12 text-center">
+                  <UserIcon size={32} className="mx-auto text-slate-300 dark:text-slate-600 mb-2" />
+                  <p className="text-slate-500 dark:text-slate-400">Сотрудники не найдены</p>
+                </div>
+              )}
+            </div>
+          </div>
+
+          {/* User modal */}
+          <UserModal
+            open={modalOpen}
+            user={editing}
+            onClose={() => setModalOpen(false)}
+            onSave={handleSave}
+          />
+
+          {/* Delete confirm */}
+          {deleteId && (
+            <div className="fixed inset-0 z-50 flex items-center justify-center bg-black/50 p-4">
+              <div className="bg-white dark:bg-slate-800 rounded-2xl shadow-xl p-6 max-w-sm w-full">
+                <h3 className="text-lg font-bold text-slate-900 dark:text-slate-100 mb-2">Удалить сотрудника?</h3>
+                <p className="text-sm text-slate-500 dark:text-slate-400 mb-5">
+                  Сотрудник потеряет доступ к системе. Историю его действий можно будет просмотреть в журнале.
+                </p>
+                <div className="flex gap-3">
+                  <button onClick={() => setDeleteId(null)} className="btn-secondary flex-1 justify-center">Отмена</button>
+                  <button onClick={() => handleDelete(deleteId)} className="flex-1 justify-center py-2 px-4 rounded-xl bg-red-600 hover:bg-red-700 text-white text-sm font-medium transition-colors">
+                    Удалить
+                  </button>
+                </div>
+              </div>
+            </div>
+          )}
+        </>
       )}
+
+      {tab === 'roles' && <RolesTab />}
     </div>
   )
 }