New module pages: POS (shift/receipt), Reviews (moderation+QR link), Room Service (live orders+menu), Rental (object CRUD+bookings)
- PosPage: shift timer, product catalog with categories, cart/receipt, cash/terminal payment, shift revenue summary - ReviewsPage: review moderation (approve/reject/reply), public review link + redirect config, NPS/avg rating stats - RoomServicePage: live orders with status pipeline (new→preparing→ready→delivered), menu tab with stop-list support - RentalPage: rental object management (create/edit/delete with icon+color picker), bookings table per object - BookingsPage: "Новая аренда" button in rental tab → 2-step flow (pick object+date → booking form) - App.tsx: routes for /pos, /reviews, /room-service, /rental Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
376
src/pages/ReviewsPage.tsx
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376
src/pages/ReviewsPage.tsx
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import { useState } from 'react'
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import {
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Star, ThumbsUp, ThumbsDown, ExternalLink, Copy, CheckCheck,
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MessageSquare, TrendingUp, QrCode, Filter,
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} from 'lucide-react'
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import { format, subDays } from 'date-fns'
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import { ru } from 'date-fns/locale'
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import { cn } from '../lib/utils'
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import { Badge } from '../components/ui/Badge'
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// ── Types ─────────────────────────────────────────────────────────────────────
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type ReviewStatus = 'pending' | 'published' | 'rejected'
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interface Review {
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id: string
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guestName: string
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roomNumber: string
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checkOut: string
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rating: number // 1–10
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text: string
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status: ReviewStatus
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source: 'qr' | 'email' | 'sms'
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createdAt: Date
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reply?: string
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}
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// ── Mock data ─────────────────────────────────────────────────────────────────
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const MOCK_REVIEWS: Review[] = [
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{
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id: 'rv1',
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guestName: 'Дмитрий Волков',
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roomNumber: '101',
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checkOut: format(subDays(new Date(), 1), 'yyyy-MM-dd'),
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rating: 9,
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text: 'Замечательный отель! Персонал очень вежливый и отзывчивый. Номер чистый, завтрак вкусный. Обязательно вернёмся.',
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status: 'pending',
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source: 'email',
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createdAt: new Date(Date.now() - 3600000 * 5),
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},
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{
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id: 'rv2',
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guestName: 'Анна Козлова',
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roomNumber: '202',
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checkOut: format(subDays(new Date(), 2), 'yyyy-MM-dd'),
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rating: 4,
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text: 'Шум из соседнего номера мешал спать. Кондиционер плохо работал. Персонал помог, но проблему до конца не решили.',
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status: 'pending',
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source: 'qr',
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createdAt: new Date(Date.now() - 3600000 * 12),
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},
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{
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id: 'rv3',
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guestName: 'Наталья Александрова',
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roomNumber: '301',
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checkOut: format(subDays(new Date(), 3), 'yyyy-MM-dd'),
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rating: 10,
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text: 'Лучший отель в котором я останавливалась! Вид из окна потрясающий, кровать удобная, всё очень стильно. Пентхаус — это что-то особенное.',
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status: 'published',
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source: 'sms',
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createdAt: new Date(Date.now() - 3600000 * 36),
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reply: 'Наталья, большое спасибо за такой тёплый отзыв! Будем рады видеть вас снова!',
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},
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{
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id: 'rv4',
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guestName: 'Игорь Соколов',
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roomNumber: '201',
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checkOut: format(subDays(new Date(), 5), 'yyyy-MM-dd'),
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rating: 7,
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text: 'В целом хорошо. Немного дорого для такого номера. Но расположение отличное, добираться удобно.',
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status: 'published',
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source: 'email',
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createdAt: new Date(Date.now() - 3600000 * 60),
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},
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{
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id: 'rv5',
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guestName: 'Тест Тестов',
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roomNumber: '102',
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checkOut: format(subDays(new Date(), 7), 'yyyy-MM-dd'),
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rating: 2,
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text: 'asdfghjkl qwerty',
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status: 'rejected',
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source: 'qr',
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createdAt: new Date(Date.now() - 3600000 * 90),
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},
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{
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id: 'rv6',
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guestName: 'Михаил Орлов',
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roomNumber: '401',
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checkOut: format(subDays(new Date(), 8), 'yyyy-MM-dd'),
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rating: 8,
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text: 'Очень доволен пребыванием. Всё было организованно на высшем уровне. Спасибо персоналу за внимание к деталям.',
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status: 'published',
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source: 'email',
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createdAt: new Date(Date.now() - 3600000 * 100),
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},
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]
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const REVIEW_LINK = 'https://app.hotelsync.ru/review/grand-palace'
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function StarRating({ rating, max = 10, size = 14 }: { rating: number; max?: number; size?: number }) {
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const stars = Math.round((rating / max) * 5)
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return (
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<div className="flex items-center gap-0.5">
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{Array.from({ length: 5 }, (_, i) => (
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<Star
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key={i}
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size={size}
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className={i < stars ? 'text-amber-400 fill-amber-400' : 'text-slate-300 dark:text-slate-600'}
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/>
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))}
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<span className="ml-1.5 text-sm font-semibold text-slate-700 dark:text-slate-300">{rating}/10</span>
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</div>
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)
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}
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function ratingColor(r: number): string {
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if (r >= 9) return 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300'
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if (r >= 7) return 'bg-blue-100 text-blue-700 dark:bg-blue-900/30 dark:text-blue-300'
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if (r >= 5) return 'bg-amber-100 text-amber-700 dark:bg-amber-900/30 dark:text-amber-300'
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return 'bg-red-100 text-red-700 dark:bg-red-900/30 dark:text-red-300'
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}
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const SOURCE_LABEL: Record<Review['source'], string> = {
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qr: 'QR-код',
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email: 'Email',
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sms: 'SMS',
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}
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type Tab = 'pending' | 'published' | 'rejected' | 'all'
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export function ReviewsPage() {
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const [reviews, setReviews] = useState<Review[]>(MOCK_REVIEWS)
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const [tab, setTab] = useState<Tab>('pending')
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const [replyId, setReplyId] = useState<string | null>(null)
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const [replyText, setReplyText] = useState('')
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const [copied, setCopied] = useState(false)
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const published = reviews.filter(r => r.status === 'published')
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const pending = reviews.filter(r => r.status === 'pending')
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const avgRating = published.length
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? (published.reduce((s, r) => s + r.rating, 0) / published.length).toFixed(1)
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: '—'
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const nps = published.length
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? Math.round(
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(published.filter(r => r.rating >= 9).length / published.length * 100) -
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(published.filter(r => r.rating <= 6).length / published.length * 100),
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)
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: 0
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const filtered = tab === 'all' ? reviews : reviews.filter(r => r.status === tab)
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const approve = (id: string) =>
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setReviews(prev => prev.map(r => r.id === id ? { ...r, status: 'published' } : r))
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const reject = (id: string) =>
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setReviews(prev => prev.map(r => r.id === id ? { ...r, status: 'rejected' } : r))
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const sendReply = (id: string) => {
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if (!replyText.trim()) return
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setReviews(prev => prev.map(r => r.id === id ? { ...r, reply: replyText.trim(), status: 'published' } : r))
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setReplyId(null)
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setReplyText('')
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}
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const copyLink = () => {
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navigator.clipboard.writeText(REVIEW_LINK).catch(() => {})
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setCopied(true)
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setTimeout(() => setCopied(false), 2000)
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}
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const tabs: { key: Tab; label: string; count?: number }[] = [
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{ key: 'pending', label: 'На модерации', count: pending.length },
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{ key: 'published', label: 'Опубликованы', count: published.length },
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{ key: 'rejected', label: 'Отклонены' },
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{ key: 'all', label: 'Все' },
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]
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return (
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<div className="p-4 md:p-6 space-y-5">
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{/* Header */}
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<div>
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<h1 className="text-xl font-bold text-slate-900 dark:text-slate-100">Отзывы гостей</h1>
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<p className="text-sm text-slate-500 dark:text-slate-400">Сбор и модерация обратной связи</p>
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</div>
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{/* Stats */}
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<div className="grid grid-cols-2 md:grid-cols-4 gap-3">
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{[
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{ label: 'Средняя оценка', value: avgRating, sub: 'из 10', color: 'text-amber-600 dark:text-amber-400' },
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{ label: 'NPS', value: `+${nps}`, sub: 'индекс лояльности', color: 'text-emerald-600 dark:text-emerald-400' },
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{ label: 'Опубликовано', value: published.length, sub: 'отзывов', color: 'text-brand-600 dark:text-brand-400' },
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{ label: 'Ожидают', value: pending.length, sub: 'на модерации', color: pending.length > 0 ? 'text-red-600 dark:text-red-400' : 'text-slate-500' },
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].map(s => (
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<div key={s.label} className="card p-4">
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<p className={cn('text-2xl font-bold', s.color)}>{s.value}</p>
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<p className="text-xs text-slate-500 dark:text-slate-400">{s.label}</p>
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<p className="text-[10px] text-slate-400">{s.sub}</p>
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</div>
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))}
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</div>
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{/* Public review link */}
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<div className="card p-4">
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<div className="flex items-start gap-4 flex-wrap">
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<div className="w-14 h-14 rounded-xl bg-slate-100 dark:bg-slate-700 flex items-center justify-center shrink-0">
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<QrCode size={28} className="text-slate-600 dark:text-slate-400" />
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</div>
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<div className="flex-1 min-w-0">
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<p className="font-semibold text-slate-900 dark:text-slate-100 mb-1">Ссылка для сбора отзывов</p>
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<p className="text-xs text-slate-500 dark:text-slate-400 mb-2">
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Отправьте гостю при выезде или разместите QR-код в номере и на стойке
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</p>
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<div className="flex items-center gap-2 p-2.5 rounded-xl bg-slate-50 dark:bg-slate-700/50 border border-slate-200 dark:border-slate-600">
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<span className="text-sm font-mono text-slate-700 dark:text-slate-300 flex-1 truncate">{REVIEW_LINK}</span>
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<button
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onClick={copyLink}
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className="shrink-0 flex items-center gap-1 px-2.5 py-1 rounded-lg bg-white dark:bg-slate-700 border border-slate-200 dark:border-slate-600 text-xs font-medium text-slate-700 dark:text-slate-300 hover:border-brand-400 transition-colors"
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>
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{copied ? <CheckCheck size={12} className="text-emerald-600" /> : <Copy size={12} />}
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{copied ? 'Скопировано' : 'Копировать'}
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</button>
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<a
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href={REVIEW_LINK}
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target="_blank"
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rel="noopener noreferrer"
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className="shrink-0 flex items-center gap-1 px-2.5 py-1 rounded-lg bg-brand-600 text-white text-xs font-medium hover:bg-brand-700 transition-colors"
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>
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<ExternalLink size={12} />
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Открыть
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</a>
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</div>
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</div>
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<div className="shrink-0 flex flex-col gap-1.5">
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<p className="text-xs text-slate-500 dark:text-slate-400">Перенаправление довольных (≥8) на:</p>
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{['Booking.com', 'Яндекс', 'Google'].map(s => (
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<label key={s} className="flex items-center gap-2 text-xs text-slate-700 dark:text-slate-300 cursor-pointer">
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<input type="checkbox" defaultChecked className="rounded" />
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{s}
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</label>
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))}
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</div>
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</div>
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</div>
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{/* Tabs */}
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<div className="flex gap-1 border-b border-slate-200 dark:border-slate-700">
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{tabs.map(t => (
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<button
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key={t.key}
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onClick={() => setTab(t.key)}
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className={cn(
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'px-4 py-2.5 text-sm font-medium border-b-2 transition-colors flex items-center gap-1.5',
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tab === t.key
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? 'border-brand-600 text-brand-600 dark:text-brand-400'
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: 'border-transparent text-slate-600 dark:text-slate-400 hover:text-slate-900 dark:hover:text-slate-200',
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)}
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>
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{t.label}
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{t.count !== undefined && t.count > 0 && (
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<span className={cn(
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'text-[10px] px-1.5 py-0.5 rounded-full font-semibold',
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t.key === 'pending' ? 'bg-red-500 text-white' : 'bg-slate-200 dark:bg-slate-600 text-slate-700 dark:text-slate-300',
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)}>
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{t.count}
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</span>
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)}
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</button>
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))}
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</div>
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{/* Reviews list */}
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<div className="space-y-3">
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{filtered.length === 0 && (
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<div className="card p-8 text-center text-slate-500 dark:text-slate-400">
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<MessageSquare size={32} className="mx-auto mb-2 opacity-30" />
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<p>Отзывов нет</p>
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</div>
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)}
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{filtered.map(review => (
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<div key={review.id} className={cn('card p-4', review.status === 'pending' && 'border-amber-300 dark:border-amber-700/60 bg-amber-50/50 dark:bg-amber-900/10')}>
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<div className="flex items-start gap-3 flex-wrap">
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{/* Rating circle */}
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<div className={cn('w-10 h-10 rounded-full flex items-center justify-center text-base font-bold shrink-0', ratingColor(review.rating))}>
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{review.rating}
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</div>
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<div className="flex-1 min-w-0">
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<div className="flex items-center justify-between gap-2 flex-wrap mb-1">
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<div className="flex items-center gap-2 flex-wrap">
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<p className="font-semibold text-slate-900 dark:text-slate-100">{review.guestName}</p>
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<Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">
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№{review.roomNumber}
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</Badge>
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<Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">
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{SOURCE_LABEL[review.source]}
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</Badge>
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</div>
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<span className="text-xs text-slate-400">
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{format(review.createdAt, 'd MMM, HH:mm', { locale: ru })}
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</span>
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</div>
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<StarRating rating={review.rating} />
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<p className="text-sm text-slate-700 dark:text-slate-300 mt-2 leading-relaxed">{review.text}</p>
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{/* Reply */}
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{review.reply && (
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<div className="mt-3 p-3 rounded-xl bg-blue-50 dark:bg-blue-900/20 border-l-4 border-blue-400">
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<p className="text-xs text-blue-600 dark:text-blue-400 font-semibold mb-1">Ответ отеля:</p>
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<p className="text-sm text-slate-700 dark:text-slate-300">{review.reply}</p>
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</div>
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)}
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{/* Reply input */}
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{replyId === review.id && (
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<div className="mt-3 space-y-2">
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<textarea
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className="input resize-none text-sm w-full"
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rows={2}
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placeholder="Напишите ответ гостю..."
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value={replyText}
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onChange={e => setReplyText(e.target.value)}
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/>
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<div className="flex gap-2">
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<button onClick={() => sendReply(review.id)} className="btn-primary text-xs py-1.5">Отправить ответ</button>
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<button onClick={() => setReplyId(null)} className="btn-secondary text-xs py-1.5">Отмена</button>
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</div>
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</div>
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)}
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</div>
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{/* Actions */}
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<div className="flex gap-2 shrink-0 flex-wrap">
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{review.status === 'pending' && (
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<>
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<button
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onClick={() => approve(review.id)}
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className="flex items-center gap-1 px-3 py-1.5 rounded-lg bg-emerald-600 text-white text-xs font-medium hover:bg-emerald-700 transition-colors"
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>
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<ThumbsUp size={12} />
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Одобрить
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</button>
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<button
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onClick={() => reject(review.id)}
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className="flex items-center gap-1 px-3 py-1.5 rounded-lg bg-red-100 dark:bg-red-900/30 text-red-700 dark:text-red-300 text-xs font-medium hover:bg-red-200 transition-colors"
|
||||
>
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<ThumbsDown size={12} />
|
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Отклонить
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||||
</button>
|
||||
</>
|
||||
)}
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{review.status === 'published' && !review.reply && replyId !== review.id && (
|
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<button
|
||||
onClick={() => { setReplyId(review.id); setReplyText('') }}
|
||||
className="flex items-center gap-1 px-3 py-1.5 rounded-lg border border-slate-200 dark:border-slate-600 text-slate-700 dark:text-slate-300 text-xs font-medium hover:border-brand-400 transition-colors"
|
||||
>
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<MessageSquare size={12} />
|
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Ответить
|
||||
</button>
|
||||
)}
|
||||
{review.status === 'rejected' && (
|
||||
<button
|
||||
onClick={() => approve(review.id)}
|
||||
className="flex items-center gap-1 px-3 py-1.5 rounded-lg border border-slate-200 dark:border-slate-600 text-xs font-medium text-slate-600 dark:text-slate-400 hover:border-brand-400"
|
||||
>
|
||||
Восстановить
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||||
</button>
|
||||
)}
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
))}
|
||||
</div>
|
||||
</div>
|
||||
)
|
||||
}
|
||||
Reference in New Issue
Block a user