import { useState, useEffect, useCallback, useRef } from 'react'
import { useAuth } from '../contexts/AuthContext'
import {
  Star, ThumbsDown, Copy, CheckCheck, MessageSquare, QrCode,
  ArrowUpRight, Plus, Trash2, ExternalLink, Settings2,
  Mail, Clock, Eye, Palette, Globe, Save, Loader2, Download, Printer,
  Upload, Image as ImageIcon,
} from 'lucide-react'
import { format } from 'date-fns'
import { ru } from 'date-fns/locale'
import { QRCodeSVG } from 'qrcode.react'
import { cn } from '../lib/utils'
import { Badge } from '../components/ui/Badge'
import { api } from '../lib/api'
import type { ReviewApi } from '../lib/api'

// ── Types ─────────────────────────────────────────────────────────────────────

interface ReviewPlatform {
  id: string
  name: string
  url: string
  enabled: boolean
}

// ── Default platforms ──────────────────────────────────────────────────────

const DEFAULT_PLATFORMS: ReviewPlatform[] = [
  { id: 'p1', name: 'Booking.com',        url: 'https://www.booking.com/hotel/ru/', enabled: true  },
  { id: 'p2', name: 'Яндекс Путешествия', url: 'https://travel.yandex.ru/hotels/', enabled: true  },
  { id: 'p3', name: 'Google',             url: 'https://g.page/r/',                 enabled: true  },
  { id: 'p4', name: '2ГИС',              url: 'https://2gis.ru/moscow/firm/',       enabled: false },
]

const BOOKING_SOURCE_LABEL: Record<string, string> = {
  booking: 'Booking.com',
  yandex:  'Яндекс Путешествия',
  google:  'Google',
  direct:  'Прямое',
  widget:  'Виджет',
}

const PREVIEW_COLORS = ['#2563eb', '#16a34a', '#9333ea', '#dc2626']

// ── Helper components ─────────────────────────────────────────────────────────

function StarRating({ rating, size = 14 }: { rating: number; size?: number }) {
  return (
    <div className="flex items-center gap-0.5">
      {Array.from({ length: 5 }, (_, i) => (
        <Star key={i} size={size} className={i < rating ? 'text-amber-400 fill-amber-400' : 'text-slate-300 dark:text-slate-600'} />
      ))}
      <span className="ml-1.5 text-sm font-semibold text-slate-700 dark:text-slate-300">{rating}/5</span>
    </div>
  )
}

function ratingColor(r: number, threshold: number): string {
  if (r >= 5)          return 'bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300'
  if (r >= 4)          return 'bg-blue-100 text-blue-700 dark:bg-blue-900/30 dark:text-blue-300'
  if (r >= threshold)  return 'bg-amber-100 text-amber-700 dark:bg-amber-900/30 dark:text-amber-300'
  return 'bg-red-100 text-red-700 dark:bg-red-900/30 dark:text-red-300'
}

type Tab = 'pending' | 'published' | 'all' | 'preview' | 'settings' | 'qr'

// ── Component ─────────────────────────────────────────────────────────────────

export function ReviewsPage() {
  const { user } = useAuth()
  const slug = user?.hotelSlug ?? ''

  const [reviews, setReviews]     = useState<ReviewApi[]>([])
  const [loading, setLoading]     = useState(true)
  const [tab, setTab]             = useState<Tab>('pending')
  const [replyId, setReplyId]     = useState<string | null>(null)
  const [replyText, setReplyText] = useState('')
  const [replyEmail, setReplyEmail] = useState('')
  const [copied, setCopied]       = useState(false)

  // Settings
  const [settingsLoaded, setSettingsLoaded]     = useState(false)
  const [saving, setSaving]                     = useState(false)
  const [threshold, setThreshold]               = useState(4)
  const [platforms, setPlatforms]               = useState<ReviewPlatform[]>(DEFAULT_PLATFORMS)
  const [newPlatformName, setNewPlatformName]   = useState('')
  const [newPlatformUrl, setNewPlatformUrl]     = useState('')
  const [sendHours, setSendHours]               = useState(2)
  const [sendRetry, setSendRetry]               = useState(true)
  const [requestEnabled, setRequestEnabled]     = useState(true)
  const [useSourceRedirect, setUseSourceRedirect] = useState(true)

  // QR section
  const [rooms, setRooms]                     = useState<{ id: string; number: string }[]>([])
  const [qrPrintRef]                          = [useRef<HTMLDivElement>(null)]
  const appUrl                                = (import.meta.env.VITE_APP_URL as string | undefined) ?? 'https://app.hotelsync.ru'
  const [customLocations, setCustomLocations] = useState<string[]>([])
  const [newLocation, setNewLocation]         = useState('')

  // Source → platform mapping (configurable)
  interface SourceMapEntry { bookingSource: string; platformName: string }
  const DEFAULT_SOURCE_MAP: SourceMapEntry[] = [
    { bookingSource: 'booking_com',   platformName: 'Booking.com' },
    { bookingSource: 'yandex_travel', platformName: 'Яндекс Путешествия' },
    { bookingSource: 'airbnb',        platformName: 'Airbnb' },
    { bookingSource: 'expedia',       platformName: 'Expedia' },
  ]
  const [sourceMap, setSourceMap]             = useState<SourceMapEntry[]>(DEFAULT_SOURCE_MAP)
  const [newSrcSource, setNewSrcSource]       = useState('')
  const [newSrcPlatform, setNewSrcPlatform]   = useState('')

  // Preview state
  const [previewRating, setPreviewRating]     = useState(0)
  const [previewHover, setPreviewHover]       = useState(0)
  const [previewSubmitted, setPreviewSubmitted] = useState(false)
  const [previewHotelName, setPreviewHotelName] = useState('Гранд Палас')
  const [previewColor, setPreviewColor]       = useState(PREVIEW_COLORS[0])
  const [previewWelcome, setPreviewWelcome]   = useState('Как вам у нас?')
  const [previewShowText, setPreviewShowText] = useState(true)
  const [previewLogoUrl, setPreviewLogoUrl]   = useState('')
  const [previewLogoShape, setPreviewLogoShape] = useState<'circle' | 'square'>('circle')
  const [previewHeaderImageUrl, setPreviewHeaderImageUrl] = useState('')
  const [previewShowEmail, setPreviewShowEmail] = useState(true)
  const [uploadingLogo, setUploadingLogo]     = useState(false)
  const [uploadingHeader, setUploadingHeader] = useState(false)

  // ── Load data ───────────────────────────────────────────────────────────────

  const loadReviews = useCallback(async () => {
    if (!slug) return
    setLoading(true)
    try {
      const data = await api.reviews.list(slug)
      setReviews(data)
    } catch {
      // ignore
    } finally {
      setLoading(false)
    }
  }, [slug])

  const loadSettings = useCallback(async () => {
    if (!slug) return
    try {
      const s = await api.hotelSettings.get(slug)
      if (s.review_redirect_threshold !== undefined) setThreshold(Number(s.review_redirect_threshold))
      if (s.review_request_hours      !== undefined) setSendHours(Number(s.review_request_hours))
      if (s.review_request_retry      !== undefined) setSendRetry(Boolean(s.review_request_retry))
      if (s.review_request_enabled    !== undefined) setRequestEnabled(Boolean(s.review_request_enabled))
      if (s.review_redirect_source    !== undefined) setUseSourceRedirect(Boolean(s.review_redirect_source))
      if (s.review_welcome_text       !== undefined) setPreviewWelcome(String(s.review_welcome_text))
      if (s.review_brand_color        !== undefined) setPreviewColor(String(s.review_brand_color))
      if (s.review_show_text_field    !== undefined) setPreviewShowText(Boolean(s.review_show_text_field))
      if (s.review_logo_url           !== undefined) setPreviewLogoUrl(String(s.review_logo_url ?? ''))
      if (s.review_logo_shape         !== undefined) setPreviewLogoShape(s.review_logo_shape as 'circle' | 'square')
      if (s.review_header_image_url   !== undefined) setPreviewHeaderImageUrl(String(s.review_header_image_url ?? ''))
      if (s.review_show_email         !== undefined) setPreviewShowEmail(s.review_show_email !== false)
      if (Array.isArray(s.review_platforms))   setPlatforms(s.review_platforms as ReviewPlatform[])
      if (Array.isArray(s.review_source_map))  setSourceMap(s.review_source_map as SourceMapEntry[])
      if (Array.isArray(s.review_custom_locations)) setCustomLocations(s.review_custom_locations as string[])
    } catch {
      // ignore
    } finally {
      setSettingsLoaded(true)
    }
  }, [slug])

  useEffect(() => {
    loadReviews()
    loadSettings()
    if (slug) {
      api.rooms.list(slug).then(data => {
        setRooms((data as { id: string; number: string }[]).map(r => ({ id: r.id, number: r.number })))
      }).catch(() => {})
    }
  }, [loadReviews, loadSettings, slug])

  // ── Save settings ───────────────────────────────────────────────────────────

  const saveSettings = async () => {
    if (!slug) return
    setSaving(true)
    try {
      await api.hotelSettings.update(slug, {
        review_redirect_threshold: threshold,
        review_request_hours:      sendHours,
        review_request_retry:      sendRetry,
        review_request_enabled:    requestEnabled,
        review_redirect_source:    useSourceRedirect,
        review_welcome_text:       previewWelcome,
        review_brand_color:        previewColor,
        review_show_text_field:    previewShowText,
        review_logo_url:           previewLogoUrl || null,
        review_logo_shape:         previewLogoShape,
        review_header_image_url:   previewHeaderImageUrl || null,
        review_show_email:         previewShowEmail,
        review_platforms:          platforms,
        review_source_map:         sourceMap,
        review_custom_locations:   customLocations,
      })
    } finally {
      setSaving(false)
    }
  }

  // ── Review actions ──────────────────────────────────────────────────────────

  const sendReply = async (id: string, isQr: boolean) => {
    if (!replyText.trim() || !slug) return
    const data: { reply: string; guestEmail?: string } = { reply: replyText.trim() }
    if (isQr && replyEmail.trim()) data.guestEmail = replyEmail.trim()
    const updated = await api.reviews.update(slug, id, data)
    setReviews(prev => prev.map(r => r.id === id ? updated : r))
    setReplyId(null)
    setReplyText('')
  }

  const reject = async (id: string) => {
    if (!slug) return
    const updated = await api.reviews.update(slug, id, { rejected: true })
    setReviews(prev => prev.map(r => r.id === id ? updated : r))
  }

  const restore = async (id: string) => {
    if (!slug) return
    const updated = await api.reviews.update(slug, id, { rejected: false })
    setReviews(prev => prev.map(x => x.id === id ? updated : x))
  }

  const addLocation = () => {
    const loc = newLocation.trim()
    if (!loc || customLocations.includes(loc)) return
    setCustomLocations(prev => [...prev, loc])
    setNewLocation('')
  }

  const addPlatform = () => {
    if (!newPlatformName.trim()) return
    setPlatforms(prev => [...prev, {
      id: `p-${Date.now()}`,
      name: newPlatformName.trim(),
      url: newPlatformUrl.trim(),
      enabled: true,
    }])
    setNewPlatformName('')
    setNewPlatformUrl('')
  }

  const copyLink = () => {
    const link = `https://app.hotelsync.ru/review/` // token-based, shown as example
    navigator.clipboard.writeText(link).catch(() => {})
    setCopied(true)
    setTimeout(() => setCopied(false), 2000)
  }

  // ── Derived state ───────────────────────────────────────────────────────────

  // pending  = негативные без ответа и без отклонения
  // archived = всё обработанное: опубликованные + отвеченные + отклонённые
  const pending  = reviews.filter(r => !r.isPublic && !r.reply && !r.rejectedAt)
  const archived = reviews.filter(r => r.isPublic || !!r.reply || !!r.rejectedAt)
  const enabledPlatforms = platforms.filter(p => p.enabled)

  const avgRating = reviews.length
    ? (reviews.reduce((s, r) => s + r.rating, 0) / reviews.length).toFixed(1)
    : '—'
  const nps = reviews.length
    ? Math.round(
        (reviews.filter(r => r.rating >= 5).length / reviews.length * 100) -
        (reviews.filter(r => r.rating <= 2).length / reviews.length * 100),
      )
    : 0

  const filtered = tab === 'all'                                    ? reviews
    : tab === 'settings' || tab === 'preview' || tab === 'qr'      ? []
    : tab === 'pending'                                             ? pending
    : archived

  const TABS: { key: Tab; label: string; count?: number; colorCls?: string; Icon?: React.ElementType }[] = [
    { key: 'pending',   label: 'Требуют ответа', count: pending.length, colorCls: 'bg-red-500 text-white' },
    { key: 'published', label: 'Архив',           count: archived.length },
    { key: 'all',       label: 'Все' },
    { key: 'preview',   label: 'Превью',    Icon: Eye },
    { key: 'qr',        label: 'QR-коды',   Icon: QrCode },
    { key: 'settings',  label: 'Настройки', Icon: Settings2 },
  ]

  return (
    <div className="p-4 md:p-6 space-y-5">

      {/* Header */}
      <div>
        <h1 className="text-xl font-bold text-slate-900 dark:text-slate-100">Отзывы гостей</h1>
        <p className="text-sm text-slate-500 dark:text-slate-400">
          Отрицательные (&lt; {threshold} звёзд) → модерация. Положительные → автоматический редирект на площадки.
        </p>
      </div>

      {/* Stats */}
      <div className="grid grid-cols-2 md:grid-cols-4 gap-3">
        {[
          { label: 'Средняя оценка', value: avgRating,                           sub: 'из 5 звёзд',     color: 'text-amber-600 dark:text-amber-400' },
          { label: 'NPS',            value: nps >= 0 ? `+${nps}` : `${nps}`,     sub: 'лояльность',     color: 'text-emerald-600 dark:text-emerald-400' },
          { label: 'В архиве',       value: archived.length,                      sub: 'обработанных',   color: 'text-brand-600 dark:text-brand-400' },
          { label: 'Ждут ответа',    value: pending.length,                       sub: 'негативных',     color: pending.length > 0 ? 'text-red-600 dark:text-red-400' : 'text-slate-500' },
        ].map(s => (
          <div key={s.label} className="card p-4">
            <p className={cn('text-2xl font-bold', s.color)}>{s.value}</p>
            <p className="text-xs text-slate-500 dark:text-slate-400">{s.label}</p>
            <p className="text-[10px] text-slate-400">{s.sub}</p>
          </div>
        ))}
      </div>

      {/* Tabs */}
      <div className="flex gap-1 border-b border-slate-200 dark:border-slate-700 overflow-x-auto">
        {TABS.map(t => (
          <button
            key={t.key}
            onClick={() => setTab(t.key)}
            className={cn(
              'px-4 py-2.5 text-sm font-medium border-b-2 transition-colors flex items-center gap-1.5 shrink-0 whitespace-nowrap',
              tab === t.key
                ? 'border-brand-600 text-brand-600 dark:text-brand-400'
                : 'border-transparent text-slate-600 dark:text-slate-400 hover:text-slate-900 dark:hover:text-slate-200',
            )}
          >
            {t.Icon && <t.Icon size={13} />}
            {t.label}
            {t.count !== undefined && t.count > 0 && (
              <span className={cn('text-[10px] px-1.5 py-0.5 rounded-full font-semibold', t.colorCls ?? 'bg-slate-200 dark:bg-slate-600 text-slate-700 dark:text-slate-300')}>
                {t.count}
              </span>
            )}
          </button>
        ))}
      </div>

      {/* ══════════════════════ TAB: preview ══════════════════════ */}
      {tab === 'preview' && (
        <div className="flex flex-col lg:flex-row gap-6">
          {/* Phone frame */}
          <div className="flex justify-center lg:justify-start">
            <div className="w-72 border-4 border-slate-800 dark:border-slate-600 rounded-3xl shadow-2xl overflow-hidden bg-white dark:bg-slate-900">
              <div className="bg-slate-800 dark:bg-slate-950 h-5 flex items-center justify-center">
                <div className="w-16 h-1.5 rounded-full bg-slate-600" />
              </div>
              {/* Header with optional background image */}
              <div
                className="relative flex items-center justify-center py-5"
                style={previewHeaderImageUrl
                  ? { backgroundImage: `url(${previewHeaderImageUrl})`, backgroundSize: 'cover', backgroundPosition: 'center' }
                  : { backgroundColor: previewColor + '22' }
                }
              >
                {previewHeaderImageUrl && <div className="absolute inset-0 bg-black/30" />}
                <div
                  className={cn(
                    'relative w-14 h-14 flex items-center justify-center text-2xl font-bold text-white shadow-lg overflow-hidden',
                    previewLogoShape === 'square' ? 'rounded-2xl' : 'rounded-full',
                  )}
                  style={previewLogoUrl ? {} : { backgroundColor: previewColor }}
                >
                  {previewLogoUrl
                    ? <img src={previewLogoUrl} alt="" className="w-full h-full object-cover" />
                    : previewHotelName[0]
                  }
                </div>
              </div>
              <div className="p-5 text-center space-y-4">
                <div>
                  <p className="font-bold text-slate-900 dark:text-slate-100 text-base">{previewHotelName}</p>
                  <p className="text-lg font-semibold text-slate-700 dark:text-slate-300 mt-1">{previewWelcome}</p>
                </div>
                {!previewSubmitted && (
                  <div className="flex justify-center gap-1">
                    {Array.from({ length: 5 }, (_, i) => (
                      <button
                        key={i}
                        onMouseEnter={() => setPreviewHover(i + 1)}
                        onMouseLeave={() => setPreviewHover(0)}
                        onClick={() => setPreviewRating(i + 1)}
                        className="transition-transform hover:scale-125"
                      >
                        <Star
                          size={32}
                          className={cn(
                            'transition-colors',
                            (previewHover || previewRating) > i
                              ? 'text-amber-400 fill-amber-400'
                              : 'text-slate-300 dark:text-slate-600',
                          )}
                        />
                      </button>
                    ))}
                  </div>
                )}
                {previewRating > 0 && !previewSubmitted && previewShowText && (
                  <textarea
                    className="w-full border border-slate-200 dark:border-slate-600 rounded-xl p-2.5 text-xs text-slate-700 dark:text-slate-300 bg-slate-50 dark:bg-slate-800 resize-none"
                    rows={3}
                    placeholder="Расскажите подробнее... (необязательно)"
                    readOnly
                  />
                )}
                {previewRating > 0 && !previewSubmitted && (
                  <button
                    onClick={() => setPreviewSubmitted(true)}
                    className="w-full py-2.5 rounded-xl text-white text-sm font-semibold transition-opacity hover:opacity-90"
                    style={{ backgroundColor: previewColor }}
                  >
                    Отправить отзыв
                  </button>
                )}
                {previewSubmitted && previewRating < threshold && (
                  <div className="p-3 rounded-xl bg-slate-50 dark:bg-slate-800 border border-slate-200 dark:border-slate-600 text-sm text-slate-600 dark:text-slate-400">
                    Спасибо за честный отзыв. Мы уже работаем над улучшениями.
                  </div>
                )}
                {previewSubmitted && previewRating >= threshold && (
                  <div className="space-y-2">
                    <p className="text-xs text-slate-500 dark:text-slate-400">Поделитесь на площадках:</p>
                    {enabledPlatforms.map(p => (
                      <button
                        key={p.id}
                        className="w-full flex items-center justify-between px-3 py-2 rounded-xl border border-slate-200 dark:border-slate-600 bg-white dark:bg-slate-800 text-xs font-medium text-slate-700 dark:text-slate-300 hover:border-brand-400 transition-colors"
                      >
                        {p.name}
                        <ExternalLink size={11} className="text-slate-400" />
                      </button>
                    ))}
                  </div>
                )}
                {previewSubmitted && (
                  <button
                    onClick={() => { setPreviewSubmitted(false); setPreviewRating(0); setPreviewHover(0) }}
                    className="text-xs text-slate-400 underline"
                  >
                    Сбросить превью
                  </button>
                )}
              </div>
              <div className="bg-slate-800 dark:bg-slate-950 h-4" />
            </div>
          </div>

          {/* Customisation panel */}
          <div className="flex-1 space-y-4">
            <div className="card p-5 space-y-4">
              <h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
                <Palette size={16} className="text-brand-600" />
                Настроить внешний вид
              </h3>
              <div>
                <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Название отеля</label>
                <input type="text" className="input" value={previewHotelName} onChange={e => setPreviewHotelName(e.target.value)} placeholder="Название отеля" />
              </div>
              <div>
                <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Приветственный текст</label>
                <input type="text" className="input" value={previewWelcome} onChange={e => setPreviewWelcome(e.target.value)} placeholder="Как вам у нас?" />
              </div>
              <div>
                <p className="text-sm font-medium text-slate-700 dark:text-slate-300 mb-2">Основной цвет</p>
                <div className="flex items-center gap-2 flex-wrap">
                  {PREVIEW_COLORS.map(c => (
                    <button
                      key={c}
                      onClick={() => setPreviewColor(c)}
                      className={cn('w-8 h-8 rounded-full border-2 transition-transform hover:scale-110', previewColor === c ? 'border-slate-800 dark:border-white scale-110' : 'border-transparent')}
                      style={{ backgroundColor: c }}
                    />
                  ))}
                  <input type="color" className="w-8 h-8 rounded-full cursor-pointer border-0 bg-transparent" value={previewColor} onChange={e => setPreviewColor(e.target.value)} title="Свой цвет" />
                </div>
              </div>
              {/* Logo upload */}
              <div>
                <p className="text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Логотип</p>
                <div className="flex items-center gap-3 flex-wrap">
                  {previewLogoUrl && (
                    <img src={previewLogoUrl} alt="" className="w-12 h-12 object-cover rounded-xl border border-slate-200 dark:border-slate-600 shrink-0" />
                  )}
                  <label className={cn('btn-secondary gap-1.5 cursor-pointer text-sm', uploadingLogo && 'opacity-50 pointer-events-none')}>
                    {uploadingLogo ? <Loader2 size={13} className="animate-spin" /> : <Upload size={13} />}
                    {previewLogoUrl ? 'Заменить' : 'Загрузить'}
                    <input type="file" accept="image/*" className="hidden" onChange={async e => {
                      const file = e.target.files?.[0]; if (!file) return
                      setUploadingLogo(true)
                      try { setPreviewLogoUrl(await api.upload.photo(file, 'hotels')) }
                      finally { setUploadingLogo(false); e.target.value = '' }
                    }} />
                  </label>
                  {previewLogoUrl && (
                    <button onClick={() => setPreviewLogoUrl('')} className="text-xs text-red-500 hover:text-red-700 dark:text-red-400">Убрать</button>
                  )}
                </div>
                <div className="flex gap-2 mt-2">
                  {(['circle', 'square'] as const).map(shape => (
                    <button
                      key={shape}
                      onClick={() => setPreviewLogoShape(shape)}
                      className={cn('px-3 py-1.5 text-xs rounded-lg border transition-colors', previewLogoShape === shape ? 'border-brand-600 bg-brand-50 dark:bg-brand-900/20 text-brand-700 dark:text-brand-400' : 'border-slate-200 dark:border-slate-600 text-slate-600 dark:text-slate-400 hover:border-slate-300')}
                    >
                      {shape === 'circle' ? '● Круг' : '■ Квадрат'}
                    </button>
                  ))}
                </div>
              </div>

              {/* Header background image */}
              <div>
                <p className="text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">Фон за логотипом</p>
                {previewHeaderImageUrl && (
                  <img src={previewHeaderImageUrl} alt="" className="w-full h-16 object-cover rounded-xl border border-slate-200 dark:border-slate-600 mb-2" />
                )}
                <div className="flex items-center gap-3 flex-wrap">
                  <label className={cn('btn-secondary gap-1.5 cursor-pointer text-sm', uploadingHeader && 'opacity-50 pointer-events-none')}>
                    {uploadingHeader ? <Loader2 size={13} className="animate-spin" /> : <ImageIcon size={13} />}
                    {previewHeaderImageUrl ? 'Заменить фото' : 'Фото отеля'}
                    <input type="file" accept="image/*" className="hidden" onChange={async e => {
                      const file = e.target.files?.[0]; if (!file) return
                      setUploadingHeader(true)
                      try { setPreviewHeaderImageUrl(await api.upload.photo(file, 'hotels')) }
                      finally { setUploadingHeader(false); e.target.value = '' }
                    }} />
                  </label>
                  {previewHeaderImageUrl && (
                    <button onClick={() => setPreviewHeaderImageUrl('')} className="text-xs text-red-500 hover:text-red-700 dark:text-red-400">Убрать</button>
                  )}
                </div>
              </div>

              <div className="flex items-center justify-between gap-4">
                <div>
                  <p className="text-sm font-semibold text-slate-800 dark:text-slate-200">Показывать поле для текста</p>
                  <p className="text-xs text-slate-500 dark:text-slate-400">Гость может оставить развёрнутый комментарий</p>
                </div>
                <button
                  onClick={() => setPreviewShowText(v => !v)}
                  className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', previewShowText ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
                >
                  <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', previewShowText ? 'left-[22px]' : 'left-1')} />
                </button>
              </div>
              <div className="flex items-center justify-between gap-4">
                <div>
                  <p className="text-sm font-semibold text-slate-800 dark:text-slate-200">Поле Email для QR-отзывов</p>
                  <p className="text-xs text-slate-500 dark:text-slate-400">Гость может указать email для получения ответа</p>
                </div>
                <button
                  onClick={() => setPreviewShowEmail(v => !v)}
                  className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', previewShowEmail ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
                >
                  <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', previewShowEmail ? 'left-[22px]' : 'left-1')} />
                </button>
              </div>
            </div>
            <div className="card p-4 bg-amber-50/50 dark:bg-amber-900/10 border-amber-200 dark:border-amber-700/50">
              <p className="text-sm font-semibold text-slate-800 dark:text-slate-200 mb-1">Текущий порог: {threshold} из 5 звёзд</p>
              <p className="text-xs text-slate-500 dark:text-slate-400">
                При оценке ≥ {threshold} звёзд гость видит кнопки площадок. Ниже — страницу благодарности.
              </p>
            </div>
            <button onClick={saveSettings} disabled={saving} className="btn-primary gap-2">
              {saving ? <Loader2 size={14} className="animate-spin" /> : <Save size={14} />}
              Сохранить внешний вид
            </button>
          </div>
        </div>
      )}

      {/* ══════════════════════ TAB: qr ══════════════════════ */}
      {tab === 'qr' && (
        <div className="space-y-5">
          <div className="card p-5">
            <div className="flex items-start gap-3 mb-4">
              <QrCode size={18} className="text-brand-600 mt-0.5 shrink-0" />
              <div>
                <h3 className="font-semibold text-slate-900 dark:text-slate-100">QR-коды по номерам</h3>
                <p className="text-sm text-slate-500 dark:text-slate-400 mt-0.5">
                  Распечатайте и разместите в номерах. Гость сканирует → оставляет анонимный отзыв.
                  Ссылка привязана к номеру — вы увидите из какой комнаты пришёл отзыв.
                </p>
              </div>
            </div>

            <button
              onClick={() => window.print()}
              className="btn-primary gap-2 mb-6"
            >
              <Printer size={14} />
              Распечатать все QR-коды
            </button>

            {rooms.length === 0 && (
              <div className="text-center text-slate-400 py-8">
                <QrCode size={32} className="mx-auto mb-2 opacity-30" />
                <p className="text-sm">Номера не найдены. Добавьте номера в разделе «Номера».</p>
              </div>
            )}

            <div ref={qrPrintRef} className="grid grid-cols-2 md:grid-cols-3 lg:grid-cols-4 gap-4 print:grid-cols-3">
              {rooms.map(room => {
                const url = `${appUrl}/review-qr/${slug}/${encodeURIComponent(room.number)}`
                return (
                  <div
                    key={room.id}
                    className="flex flex-col items-center gap-3 p-4 rounded-2xl border border-slate-200 dark:border-slate-600 bg-white dark:bg-slate-800 print:border print:border-slate-300 print:break-inside-avoid"
                  >
                    <QRCodeSVG
                      value={url}
                      size={120}
                      bgColor="#ffffff"
                      fgColor="#1e293b"
                      level="M"
                    />
                    <div className="text-center">
                      <p className="font-bold text-slate-900 dark:text-slate-100 text-sm">Номер {room.number}</p>
                      <p className="text-[10px] text-slate-400 mt-0.5 break-all">{url}</p>
                    </div>
                    <a
                      href={url}
                      target="_blank"
                      rel="noopener noreferrer"
                      className="flex items-center gap-1 text-xs text-brand-600 hover:underline print:hidden"
                    >
                      <ExternalLink size={11} />
                      Открыть
                    </a>
                    <a
                      href={`data:image/svg+xml;charset=utf-8,${encodeURIComponent(
                        `<svg xmlns="http://www.w3.org/2000/svg" width="200" height="200"><rect width="200" height="200" fill="white"/></svg>`
                      )}`}
                      download={`qr-room-${room.number}.svg`}
                      className="flex items-center gap-1 text-xs text-slate-500 hover:text-brand-600 print:hidden"
                      onClick={e => {
                        e.preventDefault()
                        const svgEl = e.currentTarget.closest('.flex.flex-col')?.querySelector('svg')
                        if (!svgEl) return
                        const blob = new Blob([svgEl.outerHTML], { type: 'image/svg+xml' })
                        const a = document.createElement('a')
                        a.href = URL.createObjectURL(blob)
                        a.download = `qr-room-${room.number}.svg`
                        a.click()
                      }}
                    >
                      <Download size={11} />
                      Скачать SVG
                    </a>
                  </div>
                )
              })}
            </div>
          </div>

          {/* Custom locations */}
          <div className="card p-5">
            <div className="flex items-start gap-3 mb-4">
              <QrCode size={18} className="text-brand-600 mt-0.5 shrink-0" />
              <div>
                <h3 className="font-semibold text-slate-900 dark:text-slate-100">QR-коды для мест</h3>
                <p className="text-sm text-slate-500 dark:text-slate-400 mt-0.5">
                  Для ресепшна, ресторана или любого другого места. Не привязаны к конкретному номеру.
                </p>
              </div>
            </div>

            <div className="flex gap-2 mb-5">
              <input
                type="text"
                className="input flex-1"
                placeholder="Название (Ресепшн, Ресторан, Лобби…)"
                value={newLocation}
                onChange={e => setNewLocation(e.target.value)}
                onKeyDown={e => { if (e.key === 'Enter') addLocation() }}
              />
              <button onClick={addLocation} className="btn-primary shrink-0">
                <Plus size={14} />Добавить
              </button>
            </div>

            {customLocations.length === 0 && (
              <p className="text-sm text-slate-400 text-center py-4">Нет пользовательских локаций</p>
            )}

            <div className="grid grid-cols-2 md:grid-cols-3 lg:grid-cols-4 gap-4 print:grid-cols-3">
              {customLocations.map(loc => {
                const url = `${appUrl}/review-qr/${slug}/${encodeURIComponent(loc)}`
                return (
                  <div
                    key={loc}
                    className="relative flex flex-col items-center gap-3 p-4 rounded-2xl border border-slate-200 dark:border-slate-600 bg-white dark:bg-slate-800 print:border print:border-slate-300 print:break-inside-avoid"
                  >
                    <button
                      onClick={() => setCustomLocations(prev => prev.filter(l => l !== loc))}
                      className="absolute top-2 right-2 p-1 rounded text-slate-300 hover:text-red-500 transition-colors print:hidden"
                    >
                      <Trash2 size={12} />
                    </button>
                    <QRCodeSVG value={url} size={120} bgColor="#ffffff" fgColor="#1e293b" level="M" />
                    <div className="text-center">
                      <p className="font-bold text-slate-900 dark:text-slate-100 text-sm">{loc}</p>
                      <p className="text-[10px] text-slate-400 mt-0.5 break-all">{url}</p>
                    </div>
                    <a href={url} target="_blank" rel="noopener noreferrer" className="flex items-center gap-1 text-xs text-brand-600 hover:underline print:hidden">
                      <ExternalLink size={11} />Открыть
                    </a>
                    <a
                      href="#"
                      download={`qr-${loc}.svg`}
                      className="flex items-center gap-1 text-xs text-slate-500 hover:text-brand-600 print:hidden"
                      onClick={e => {
                        e.preventDefault()
                        const svgEl = (e.currentTarget as HTMLElement).closest('.flex.flex-col')?.querySelector('svg')
                        if (!svgEl) return
                        const blob = new Blob([svgEl.outerHTML], { type: 'image/svg+xml' })
                        const a = document.createElement('a')
                        a.href = URL.createObjectURL(blob)
                        a.download = `qr-${loc}.svg`
                        a.click()
                      }}
                    >
                      <Download size={11} />Скачать SVG
                    </a>
                  </div>
                )
              })}
            </div>
          </div>
        </div>
      )}

      {/* ══════════════════════ TAB: settings ══════════════════════ */}
      {tab === 'settings' && (
        <div className="max-w-2xl space-y-5">

          {/* Enable toggle */}
          <div className="card p-5">
            <div className="flex items-center justify-between gap-4">
              <div>
                <h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
                  <Mail size={15} className="text-brand-600" />
                  Автоматическая отправка запросов
                </h3>
                <p className="text-sm text-slate-500 dark:text-slate-400 mt-0.5">
                  После выезда гостя автоматически отправлять email с просьбой оставить отзыв
                </p>
              </div>
              <button
                onClick={() => setRequestEnabled(v => !v)}
                className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', requestEnabled ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
              >
                <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', requestEnabled ? 'left-[22px]' : 'left-1')} />
              </button>
            </div>
          </div>

          {/* Sending timing */}
          <div className="card p-5 space-y-4">
            <h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
              <Clock size={15} className="text-brand-600" />
              Отправка ссылки
            </h3>
            <div>
              <label className="block text-sm font-medium text-slate-700 dark:text-slate-300 mb-1.5">
                Через сколько часов после выезда отправлять ссылку?
              </label>
              <div className="flex items-center gap-3">
                <input
                  type="number" min={1} max={72} className="input w-24"
                  value={sendHours}
                  onChange={e => setSendHours(Math.min(72, Math.max(1, parseInt(e.target.value) || 1)))}
                />
                <span className="text-sm text-slate-500 dark:text-slate-400">часов (1–72)</span>
              </div>
            </div>
            <div className="flex items-center justify-between gap-4">
              <div>
                <p className="text-sm font-semibold text-slate-800 dark:text-slate-200 flex items-center gap-1.5">
                  <Clock size={13} className="text-slate-500" />
                  Повторная отправка
                </p>
                <p className="text-xs text-slate-500 dark:text-slate-400 mt-0.5">Если гость не оставил отзыв через 24ч</p>
              </div>
              <button
                onClick={() => setSendRetry(v => !v)}
                className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', sendRetry ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
              >
                <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', sendRetry ? 'left-[22px]' : 'left-1')} />
              </button>
            </div>
          </div>

          {/* Threshold */}
          <div className="card p-5 space-y-4">
            <h3 className="font-semibold text-slate-900 dark:text-slate-100">Порог перенаправления</h3>
            <p className="text-sm text-slate-500 dark:text-slate-400">Ниже порога — модерация. Выше — гость получает ссылку на внешние площадки.</p>
            <div className="flex items-center gap-4">
              <div>
                <p className="text-xs text-slate-500 mb-2">Порог (из 5 звёзд)</p>
                <input type="range" min={1} max={4} value={threshold} onChange={e => setThreshold(parseInt(e.target.value))} className="w-48" />
              </div>
              <div className="text-center">
                <div className="text-3xl font-bold text-brand-600 dark:text-brand-400">{threshold}</div>
                <div className="flex gap-0.5 mt-1">
                  {Array.from({ length: 5 }, (_, i) => (
                    <Star key={i} size={14} className={i < threshold ? 'text-amber-400 fill-amber-400' : 'text-slate-300'} />
                  ))}
                </div>
                <p className="text-xs text-slate-400 mt-0.5">{threshold} из 5 звёзд</p>
              </div>
            </div>
            <div className="flex gap-3 text-xs">
              <div className="flex-1 p-2.5 rounded-lg bg-red-50 dark:bg-red-900/20 border border-red-200 dark:border-red-700">
                <p className="font-medium text-red-700 dark:text-red-300">Рейтинг &lt; {threshold} звёзд</p>
                <p className="text-slate-500 mt-0.5">→ Модерация + личный ответ</p>
              </div>
              <div className="flex-1 p-2.5 rounded-lg bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-700">
                <p className="font-medium text-blue-700 dark:text-blue-300">Рейтинг ≥ {threshold} звёзд</p>
                <p className="text-slate-500 mt-0.5">→ Авторедирект на площадки</p>
              </div>
            </div>
          </div>

          {/* Redirect logic */}
          <div className="card p-5 space-y-4">
            <div className="flex items-center justify-between gap-4">
              <div>
                <h3 className="font-semibold text-slate-900 dark:text-slate-100 flex items-center gap-2">
                  <Globe size={15} className="text-brand-600" />
                  Логика редиректа по источнику
                </h3>
                <p className="text-sm text-slate-500 dark:text-slate-400 mt-0.5">
                  Учитывать источник бронирования при выборе площадки для редиректа
                </p>
              </div>
              <button
                onClick={() => setUseSourceRedirect(v => !v)}
                className={cn('relative w-11 h-6 rounded-full transition-colors shrink-0', useSourceRedirect ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
              >
                <div className={cn('absolute top-1 w-4 h-4 rounded-full bg-white shadow transition-transform', useSourceRedirect ? 'left-[22px]' : 'left-1')} />
              </button>
            </div>
            <div className="space-y-2">
              {sourceMap.map((entry, idx) => (
                <div key={idx} className={cn(
                  'flex items-center gap-3 p-3 rounded-xl border text-sm',
                  useSourceRedirect
                    ? 'border-slate-200 dark:border-slate-600 bg-slate-50 dark:bg-slate-700/30'
                    : 'border-slate-100 dark:border-slate-700 bg-white dark:bg-slate-800 opacity-50',
                )}>
                  <span className="flex-1 text-slate-600 dark:text-slate-400 font-mono text-xs">{entry.bookingSource}</span>
                  <ArrowUpRight size={12} className="text-slate-400 shrink-0" />
                  <span className="flex-1 font-medium text-blue-600 dark:text-blue-400">{entry.platformName}</span>
                  {useSourceRedirect && (
                    <span className="text-[9px] bg-blue-100 dark:bg-blue-900/30 text-blue-700 dark:text-blue-300 px-1 py-0.5 rounded font-semibold shrink-0">⚡ авто</span>
                  )}
                  <button
                    onClick={() => setSourceMap(prev => prev.filter((_, i) => i !== idx))}
                    className="p-1 text-slate-400 hover:text-red-500 transition-colors"
                  >
                    <Trash2 size={12} />
                  </button>
                </div>
              ))}
              {sourceMap.length === 0 && (
                <p className="text-sm text-slate-400 text-center py-3">Нет правил. Гость всегда выбирает площадку сам.</p>
              )}
              <div className="pt-2 border-t border-slate-200 dark:border-slate-600 space-y-2">
                <p className="text-xs font-medium text-slate-600 dark:text-slate-400">Добавить правило</p>
                <div className="flex gap-2 flex-wrap">
                  <input
                    type="text"
                    className="input flex-1 min-w-[140px]"
                    placeholder="Источник (booking_com, yandex_travel…)"
                    value={newSrcSource}
                    onChange={e => setNewSrcSource(e.target.value)}
                  />
                  <input
                    type="text"
                    className="input flex-1 min-w-[140px]"
                    placeholder="Площадка (Booking.com, Google…)"
                    value={newSrcPlatform}
                    onChange={e => setNewSrcPlatform(e.target.value)}
                  />
                  <button
                    onClick={() => {
                      if (!newSrcSource.trim() || !newSrcPlatform.trim()) return
                      setSourceMap(prev => [...prev, { bookingSource: newSrcSource.trim(), platformName: newSrcPlatform.trim() }])
                      setNewSrcSource('')
                      setNewSrcPlatform('')
                    }}
                    className="btn-primary shrink-0"
                  >
                    <Plus size={14} />Добавить
                  </button>
                </div>
              </div>
            </div>
          </div>

          {/* Platforms */}
          <div className="card p-5 space-y-4">
            <h3 className="font-semibold text-slate-900 dark:text-slate-100">Площадки для перенаправления</h3>
            <p className="text-sm text-slate-500 dark:text-slate-400">Гость с положительным отзывом получит ссылки на эти площадки.</p>
            <div className="space-y-2">
              {platforms.map(p => (
                <div key={p.id} className="flex items-center gap-3 p-3 rounded-xl border border-slate-200 dark:border-slate-600">
                  <button
                    onClick={() => setPlatforms(prev => prev.map(x => x.id === p.id ? { ...x, enabled: !x.enabled } : x))}
                    className={cn('relative w-9 h-5 rounded-full transition-colors shrink-0', p.enabled ? 'bg-brand-600' : 'bg-slate-300 dark:bg-slate-600')}
                  >
                    <div className={cn('absolute top-0.5 w-4 h-4 rounded-full bg-white shadow-sm transition-transform', p.enabled ? 'left-[18px]' : 'left-0.5')} />
                  </button>
                  <div className="flex-1 min-w-0">
                    <p className="text-sm font-medium text-slate-800 dark:text-slate-200">{p.name}</p>
                    <p className="text-xs text-slate-400 truncate">{p.url || 'URL не указан'}</p>
                  </div>
                  {p.url && (
                    <a href={p.url} target="_blank" rel="noopener noreferrer" className="p-1.5 text-slate-400 hover:text-brand-600">
                      <ExternalLink size={13} />
                    </a>
                  )}
                  <button onClick={() => setPlatforms(prev => prev.filter(x => x.id !== p.id))} className="p-1.5 text-slate-400 hover:text-red-500 transition-colors">
                    <Trash2 size={13} />
                  </button>
                </div>
              ))}
            </div>
            <div className="pt-2 border-t border-slate-200 dark:border-slate-600">
              <p className="text-xs font-medium text-slate-600 dark:text-slate-400 mb-2">Добавить площадку</p>
              <div className="flex gap-2">
                <input type="text" className="input flex-1" placeholder="Название (например: Tripadvisor)" value={newPlatformName} onChange={e => setNewPlatformName(e.target.value)} />
                <input type="text" className="input flex-1" placeholder="Ссылка на страницу отеля" value={newPlatformUrl} onChange={e => setNewPlatformUrl(e.target.value)} />
                <button onClick={addPlatform} className="btn-primary shrink-0"><Plus size={14} />Добавить</button>
              </div>
            </div>
          </div>

          {/* Save button */}
          <button onClick={saveSettings} disabled={saving || !settingsLoaded} className="btn-primary gap-2">
            {saving ? <Loader2 size={14} className="animate-spin" /> : <Save size={14} />}
            Сохранить настройки
          </button>
        </div>
      )}

      {/* ══════════════════════ Review list ══════════════════════ */}
      {tab !== 'settings' && tab !== 'preview' && tab !== 'qr' && (
        <div className="space-y-3">
          {loading && (
            <div className="card p-8 text-center text-slate-500 dark:text-slate-400">
              <Loader2 size={24} className="mx-auto mb-2 animate-spin opacity-50" />
              <p>Загрузка...</p>
            </div>
          )}
          {!loading && filtered.length === 0 && (
            <div className="card p-8 text-center text-slate-500 dark:text-slate-400">
              <MessageSquare size={32} className="mx-auto mb-2 opacity-30" />
              <p>Отзывов нет</p>
            </div>
          )}
          {filtered.map(review => {
            const isNegative     = review.rating < threshold
            const bookingSrc     = review.bookingSource ?? ''
            const redirectTarget = useSourceRedirect
              ? bookingSrc === 'booking' ? 'Booking.com'
              : bookingSrc === 'yandex'  ? 'Яндекс Путешествия'
              : bookingSrc === 'google'  ? 'Google'
              : null
              : null
            return (
              <div
                key={review.id}
                className={cn(
                  'card p-4',
                  !review.isPublic && !review.reply && !review.rejectedAt && 'border-red-300 dark:border-red-700/60 bg-red-50/50 dark:bg-red-900/10',
                  !!review.rejectedAt && 'opacity-60',
                )}
              >
                <div className="flex items-start gap-3">
                  <div className={cn('w-10 h-10 rounded-full flex items-center justify-center gap-0.5 text-sm font-bold shrink-0', ratingColor(review.rating, threshold))}>
                    {review.rating}<Star size={10} className="fill-current" />
                  </div>
                  <div className="flex-1 min-w-0">
                    <div className="flex items-center justify-between gap-2 flex-wrap mb-1">
                      <div className="flex items-center gap-2 flex-wrap">
                        <p className="font-semibold text-slate-900 dark:text-slate-100">{review.guestName}</p>
                        {review.roomNumber && <Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">№{review.roomNumber}</Badge>}
                        {review.bookingSource && BOOKING_SOURCE_LABEL[review.bookingSource] && (
                          <Badge className="bg-slate-100 text-slate-600 dark:bg-slate-700 dark:text-slate-400">
                            {BOOKING_SOURCE_LABEL[review.bookingSource]}
                          </Badge>
                        )}
                        {isNegative && !review.rejectedAt && <Badge className="bg-red-100 text-red-700 dark:bg-red-900/30 dark:text-red-300">Негативный</Badge>}
                        {!!review.rejectedAt && <Badge className="bg-slate-100 text-slate-500 dark:bg-slate-700 dark:text-slate-400">Отклонён</Badge>}
                        {review.isPublic && !isNegative && (
                          <Badge className="bg-emerald-100 text-emerald-700 dark:bg-emerald-900/30 dark:text-emerald-300 flex items-center gap-1">
                            <ArrowUpRight size={10} />
                            {redirectTarget ? `→ ${redirectTarget}` : '→ Выбрал площадку'}
                          </Badge>
                        )}
                      </div>
                      <span className="text-xs text-slate-400">{format(new Date(review.createdAt), 'd MMM, HH:mm', { locale: ru })}</span>
                    </div>
                    <StarRating rating={review.rating} />
                    {review.text && <p className="text-sm text-slate-700 dark:text-slate-300 mt-2 leading-relaxed">{review.text}</p>}
                    {review.reply && (
                      <div className="mt-3 p-3 rounded-xl bg-blue-50 dark:bg-blue-900/20 border-l-4 border-blue-400">
                        <p className="text-xs text-blue-600 dark:text-blue-400 font-semibold mb-1">Личный ответ менеджера:</p>
                        <p className="text-sm text-slate-700 dark:text-slate-300">{review.reply}</p>
                      </div>
                    )}
                    {!review.isPublic && !review.reply && !isNegative && (
                      <div className="mt-2 p-2.5 rounded-lg bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-700">
                        <p className="text-xs text-blue-700 dark:text-blue-300">
                          {redirectTarget
                            ? `Авторедирект: гость получит ссылку на ${redirectTarget}`
                            : `Гость получит ссылки для публикации на: ${enabledPlatforms.map(p => p.name).join(', ')}`
                          }
                        </p>
                      </div>
                    )}
                    {replyId === review.id && (
                      <div className="mt-3 space-y-2">
                        {review.source === 'qr' && !review.guestEmail && (
                          <p className="text-xs text-amber-600 dark:text-amber-400 bg-amber-50 dark:bg-amber-900/20 px-3 py-2 rounded-lg">
                            Гость не указал email — ответ сохранится как внутренняя заметка
                          </p>
                        )}
                        {review.source === 'qr' && review.guestEmail && (
                          <p className="text-xs text-emerald-600 dark:text-emerald-400 bg-emerald-50 dark:bg-emerald-900/20 px-3 py-2 rounded-lg">
                            Ответ отправится на: {review.guestEmail}
                          </p>
                        )}
                        <textarea
                          className="input resize-none text-sm w-full" rows={2}
                          placeholder={review.source === 'qr' && !review.guestEmail
                            ? 'Внутренняя заметка (гость не оставил email)...'
                            : 'Личный ответ гостю (отправится по email)...'}
                          value={replyText}
                          onChange={e => setReplyText(e.target.value)}
                          autoFocus
                        />
                        <div className="flex gap-2">
                          <button
                            onClick={() => sendReply(review.id, false)}
                            className="btn-primary text-xs py-1.5"
                          >
                            {review.source === 'qr' && !review.guestEmail
                              ? 'Сохранить заметку'
                              : 'Отправить гостю'}
                          </button>
                          <button onClick={() => { setReplyId(null); setReplyEmail('') }} className="btn-secondary text-xs py-1.5">Отмена</button>
                        </div>
                      </div>
                    )}
                  </div>
                  <div className="flex gap-2 flex-wrap mt-3">
                    {!review.isPublic && !review.reply && !review.rejectedAt && replyId !== review.id && (
                      <>
                        <button
                          onClick={() => { setReplyId(review.id); setReplyText(''); setReplyEmail('') }}
                          className="flex items-center gap-1 px-3 py-1.5 rounded-lg bg-brand-600 text-white text-xs font-medium hover:bg-brand-700 transition-colors"
                        >
                          <MessageSquare size={12} />{review.source === 'qr' ? 'Добавить заметку / ответить' : 'Ответить гостю'}
                        </button>
                        <button
                          onClick={() => reject(review.id)}
                          className="flex items-center gap-1 px-3 py-1.5 rounded-lg bg-red-100 dark:bg-red-900/30 text-red-700 dark:text-red-300 text-xs font-medium hover:bg-red-200 transition-colors"
                        >
                          <ThumbsDown size={12} />Отклонить
                        </button>
                      </>
                    )}
                    {!!review.rejectedAt && (
                      <button
                        onClick={() => restore(review.id)}
                        className="flex items-center gap-1 px-3 py-1.5 rounded-lg border border-slate-200 dark:border-slate-600 text-xs font-medium text-slate-600 dark:text-slate-400 hover:border-brand-400"
                      >
                        Восстановить
                      </button>
                    )}
                  </div>
                </div>
              </div>
            )
          })}
        </div>
      )}
    </div>
  )
}