fix: review email — hotel-branded header, proper first name, 30d guard, brand color

- Email no longer shows HotelSync branding, shows hotel name instead
- Greeting uses second word of guest_name as first name (Фамилия Имя format)
- Footer link changed to hotelsync.ru
- Brand color from hotel settings applied to email button/header
- Job: only process bookings checked out within last 30 days (prevents bulk send on first activation)

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
2026-04-21 10:14:22 +03:00
parent 2de9b9e27d
commit 67c47a6d01
2 changed files with 68 additions and 31 deletions

View File

@@ -243,39 +243,59 @@ export async function sendBookingConfirmedEmail(params: {
export async function sendReviewRequestEmail(params: {
to: string
guestName: string
guestFirstName: string
hotelName: string
brandColor: string
reviewUrl: string
}): Promise<void> {
const { to, guestName, hotelName, reviewUrl } = params
const firstName = guestName.split(' ')[0] ?? guestName
const { to, guestFirstName, hotelName, brandColor, reviewUrl } = params
const siteUrl = process.env.SITE_URL ?? 'https://hotelsync.ru'
const html = baseHtml(
'linear-gradient(135deg,#f59e0b,#d97706)',
'⭐',
'Оставьте отзыв',
`<h2 style="color:#1e293b;font-size:20px;margin:0 0 12px;font-weight:600;">Как вам у нас?</h2>
<p style="color:#334155;line-height:1.7;margin:0 0 8px;font-size:15px;">Привет, ${firstName}!</p>
const greeting = guestFirstName
? `Здравствуйте, ${guestFirstName}!`
: 'Здравствуйте!'
const html = `<!DOCTYPE html>
<html lang="ru">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width,initial-scale=1">
</head>
<body style="font-family:Arial,sans-serif;background:#f1f5f9;margin:0;padding:40px 16px;">
<div style="max-width:520px;margin:0 auto;background:#ffffff;border-radius:16px;overflow:hidden;box-shadow:0 4px 24px rgba(0,0,0,0.08);">
<div style="background:${brandColor};padding:28px 40px;text-align:center;">
<h1 style="color:#ffffff;margin:0;font-size:24px;font-weight:700;letter-spacing:-0.5px;">${hotelName}</h1>
</div>
<div style="padding:40px;">
<h2 style="color:#1e293b;font-size:20px;margin:0 0 16px;font-weight:600;">Как вам у нас?</h2>
<p style="color:#334155;line-height:1.7;margin:0 0 8px;font-size:15px;">${greeting}</p>
<p style="color:#334155;line-height:1.7;margin:0 0 28px;font-size:15px;">
Спасибо, что остановились в <strong>${hotelName}</strong>. Нам очень важно ваше мнение
Спасибо, что остановились в <strong>${hotelName}</strong>. Ваше мнение очень важно для нас
это займёт не больше минуты!
</p>
<div style="text-align:center;margin:0 0 28px;">
<a href="${reviewUrl}" style="display:inline-block;background:#d97706;color:#ffffff;text-decoration:none;padding:14px 36px;border-radius:10px;font-weight:600;font-size:16px;letter-spacing:0.2px;">
<a href="${reviewUrl}" style="display:inline-block;background:${brandColor};color:#ffffff;text-decoration:none;padding:14px 36px;border-radius:10px;font-weight:600;font-size:16px;letter-spacing:0.2px;">
⭐ Оставить отзыв
</a>
</div>
<p style="color:#475569;font-size:13px;margin:0;line-height:1.6;text-align:center;">
Будем рады видеть вас снова в ${hotelName}!
</p>`,
)
Будем рады видеть вас снова!
</p>
<hr style="border:none;border-top:1px solid #e2e8f0;margin:20px 0;">
<p style="color:#64748b;font-size:11px;margin:0;line-height:1.6;text-align:center;">
© 2026 ${hotelName} · <a href="${siteUrl}" style="color:#6366f1;text-decoration:none;">hotelsync.ru</a>
</p>
</div>
</div>
</body>
</html>`
const text = `Как вам у нас? — ${hotelName}\n\ривет, ${firstName}!\n\nСпасибо, что остановились в ${hotelName}. Оставьте отзыв — это займёт не больше минуты:\n${reviewUrl}\n\n© 2026 HotelSync`
const text = `${hotelName} — оставьте отзыв\n\n${greeting}\n\nСпасибо, что остановились в ${hotelName}. Оставьте отзыв — это займёт не больше минуты:\n${reviewUrl}\n\n© 2026 ${hotelName}`
await transporter.sendMail({
from: `"${hotelName}" <${fromAddr()}>`,
to,
subject: `Как вам у нас? Оставьте отзыв — ${hotelName}`,
subject: `${hotelName} — как вам у нас?`,
html,
text,
headers: {

View File

@@ -196,18 +196,33 @@ async function runAutoCheckouts(): Promise<void> {
}
}
// Extract first name from "Фамилия Имя" or "Имя Фамилия" or single word
function extractFirstName(fullName: string | null): string {
if (!fullName) return ''
const parts = fullName.trim().split(/\s+/)
// If 2+ words, prefer the second word (typically Имя in Russian "Фамилия Имя" format)
// If only 1 word, return empty so greeting is generic
return parts.length >= 2 ? parts[1] : ''
}
async function runReviewRequestJob(): Promise<void> {
const appUrl = process.env.APP_URL ?? 'https://app.hotelsync.ru'
// ── First send ─────────────────────────────────────────────────────────────
// Hotels with review_request_enabled = true
const { rows: hotels } = await db.query<{ id: string; name: string; hours: number }>(
const { rows: hotels } = await db.query<{
id: string; name: string; hours: number; brandColor: string
}>(
`SELECT h.id, h.name,
COALESCE(
(SELECT (value::text)::int FROM hotel_settings
WHERE hotel_id = h.id AND key = 'review_request_hours'),
2
) AS hours
) AS hours,
COALESCE(
(SELECT value #>> '{}' FROM hotel_settings
WHERE hotel_id = h.id AND key = 'review_brand_color'),
'#2563eb'
) AS "brandColor"
FROM hotels h
WHERE EXISTS (
SELECT 1 FROM hotel_settings
@@ -216,7 +231,7 @@ async function runReviewRequestJob(): Promise<void> {
)
for (const hotel of hotels) {
// Bookings that checked out >= hotel.hours ago, have guest email, no token yet
// Bookings checked out >= hotel.hours ago, within last 30 days, email not yet sent
const { rows: bookings } = await db.query<{
id: string; guest_name: string | null; guest_email: string | null
}>(
@@ -226,7 +241,8 @@ async function runReviewRequestJob(): Promise<void> {
AND b.status = 'checked_out'
AND b.guest_email IS NOT NULL AND b.guest_email <> ''
AND b.review_email_sent_at IS NULL
AND b.updated_at + ($2 || ' hours')::interval < NOW()`,
AND b.updated_at + ($2 || ' hours')::interval < NOW()
AND b.updated_at > NOW() - interval '30 days'`,
[hotel.id, hotel.hours],
)
@@ -237,15 +253,15 @@ async function runReviewRequestJob(): Promise<void> {
[token, b.id],
)
await sendReviewRequestEmail({
to: b.guest_email!,
guestName: b.guest_name ?? 'Гость',
hotelName: hotel.name,
reviewUrl: `${appUrl}/review/${token}`,
to: b.guest_email!,
guestFirstName: extractFirstName(b.guest_name),
hotelName: hotel.name,
brandColor: hotel.brandColor,
reviewUrl: `${appUrl}/review/${token}`,
}).catch(err => console.error('[jobs] review email error:', err))
}
// ── Retry send ───────────────────────────────────────────────────────────
// Check if retry is enabled for this hotel
const { rows: retrySetting } = await db.query(
`SELECT value FROM hotel_settings
WHERE hotel_id = $1 AND key = 'review_request_retry' LIMIT 1`,
@@ -253,7 +269,6 @@ async function runReviewRequestJob(): Promise<void> {
)
if (retrySetting[0]?.value !== true) continue
// Sent 24h+ ago, retry not yet sent, no review submitted yet
const { rows: retryBookings } = await db.query<{
id: string; guest_name: string | null; guest_email: string | null; review_token: string
}>(
@@ -264,6 +279,7 @@ async function runReviewRequestJob(): Promise<void> {
AND b.review_email_sent_at IS NOT NULL
AND b.review_retry_sent_at IS NULL
AND b.review_email_sent_at + interval '24 hours' < NOW()
AND b.updated_at > NOW() - interval '30 days'
AND NOT EXISTS (
SELECT 1 FROM reviews r WHERE r.booking_id = b.id
)`,
@@ -276,10 +292,11 @@ async function runReviewRequestJob(): Promise<void> {
[b.id],
)
await sendReviewRequestEmail({
to: b.guest_email!,
guestName: b.guest_name ?? 'Гость',
hotelName: hotel.name,
reviewUrl: `${appUrl}/review/${b.review_token}`,
to: b.guest_email!,
guestFirstName: extractFirstName(b.guest_name),
hotelName: hotel.name,
brandColor: hotel.brandColor,
reviewUrl: `${appUrl}/review/${b.review_token}`,
}).catch(err => console.error('[jobs] review retry email error:', err))
}
}