feat: reply email to guest, QR code reviews per room
- PATCH reviews/:id now sends email to guest when manager adds reply (sendReviewReplyEmail: hotel-branded, shows original rating, manager's text) - New public endpoints: GET/POST /api/public/review-qr/:slug/:room (anonymous QR review, no token/booking required, source='qr') - New page GuestReviewQrPage at /review-qr/:slug/:room - ReviewsPage: new QR-коды tab — grid of QR codes per room with download SVG + print Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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@@ -304,3 +304,63 @@ export async function sendReviewRequestEmail(params: {
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},
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})
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}
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export async function sendReviewReplyEmail(params: {
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to: string
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guestFirstName: string
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hotelName: string
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brandColor: string
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replyText: string
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originalRating: number
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}): Promise<void> {
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const { to, guestFirstName, hotelName, brandColor, replyText, originalRating } = params
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const siteUrl = process.env.SITE_URL ?? 'https://hotelsync.ru'
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const greeting = guestFirstName ? `Здравствуйте, ${guestFirstName}!` : 'Здравствуйте!'
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const stars = '⭐'.repeat(originalRating)
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const html = `<!DOCTYPE html>
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<html lang="ru">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width,initial-scale=1">
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</head>
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<body style="font-family:Arial,sans-serif;background:#f1f5f9;margin:0;padding:40px 16px;">
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<div style="max-width:520px;margin:0 auto;background:#ffffff;border-radius:16px;overflow:hidden;box-shadow:0 4px 24px rgba(0,0,0,0.08);">
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<div style="background:${brandColor};padding:28px 40px;text-align:center;">
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<h1 style="color:#ffffff;margin:0;font-size:24px;font-weight:700;letter-spacing:-0.5px;">${hotelName}</h1>
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</div>
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<div style="padding:40px;">
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<h2 style="color:#1e293b;font-size:20px;margin:0 0 16px;font-weight:600;">Ответ на ваш отзыв</h2>
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<p style="color:#334155;line-height:1.7;margin:0 0 20px;font-size:15px;">${greeting}</p>
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<p style="color:#334155;line-height:1.7;margin:0 0 20px;font-size:15px;">
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Спасибо, что поделились своим мнением о <strong>${hotelName}</strong>. Мы получили ваш отзыв ${stars} и хотим ответить.
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</p>
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<div style="background:#f8fafc;border-left:4px solid ${brandColor};border-radius:0 10px 10px 0;padding:16px 20px;margin:0 0 28px;">
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<p style="color:#334155;font-size:14px;line-height:1.7;margin:0;font-style:italic;">${replyText}</p>
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</div>
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<p style="color:#475569;font-size:13px;margin:0;line-height:1.6;text-align:center;">
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Будем рады видеть вас снова!
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</p>
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<hr style="border:none;border-top:1px solid #e2e8f0;margin:20px 0;">
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<p style="color:#64748b;font-size:11px;margin:0;line-height:1.6;text-align:center;">
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© 2026 ${hotelName} · <a href="${siteUrl}" style="color:#6366f1;text-decoration:none;">hotelsync.ru</a>
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</p>
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</div>
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</div>
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</body>
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</html>`
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const text = `${hotelName} — ответ на ваш отзыв\n\n${greeting}\n\nСпасибо за ваш отзыв. Ответ от ${hotelName}:\n\n"${replyText}"\n\nБудем рады видеть вас снова!\n\n© 2026 ${hotelName}`
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await transporter.sendMail({
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from: `"${hotelName}" <${fromAddr()}>`,
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to,
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subject: `${hotelName} — ответ на ваш отзыв`,
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html,
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text,
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headers: {
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'List-Unsubscribe': unsubscribeHeader,
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'Content-Language': 'ru',
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},
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})
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}
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@@ -1,9 +1,17 @@
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import { FastifyPluginAsync } from 'fastify'
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import { db } from '../db'
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import { sendReviewReplyEmail } from '../email'
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type SlugParam = { Params: { slug: string } }
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type SlugIdParam = { Params: { slug: string; id: string } }
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type TokenParam = { Params: { token: string } }
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type SlugParam = { Params: { slug: string } }
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type SlugIdParam = { Params: { slug: string; id: string } }
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type TokenParam = { Params: { token: string } }
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type SlugRoomParam = { Params: { slug: string; room: string } }
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function extractFirstName(fullName: string | null): string {
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if (!fullName) return ''
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const parts = fullName.trim().split(/\s+/)
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return parts.length >= 2 ? parts[1] : ''
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}
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const canAccess = (userSlug: string | null, role: string, slug: string) =>
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role === 'super_admin' || userSlug === slug
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@@ -78,6 +86,35 @@ const reviewsRoutes: FastifyPluginAsync = async (fastify) => {
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vals,
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)
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if (!rows[0]) return reply.code(404).send({ error: 'Review not found' })
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// Send email to guest when manager adds a reply
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if (replyText && rows[0].booking_id) {
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const { rows: bRows } = await db.query<{
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guest_email: string | null; guest_name: string | null
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}>(
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`SELECT guest_email, guest_name FROM bookings WHERE id = $1`,
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[rows[0].booking_id],
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)
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const guestEmail = bRows[0]?.guest_email
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if (guestEmail) {
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const { rows: hRows } = await db.query<{ name: string }>(
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`SELECT h.name,
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COALESCE((SELECT value #>> '{}' FROM hotel_settings
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WHERE hotel_id = h.id AND key = 'review_brand_color'), '#2563eb') AS color
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FROM hotels h WHERE h.id = $1`,
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[hotelId],
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)
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sendReviewReplyEmail({
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to: guestEmail,
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guestFirstName: extractFirstName(bRows[0]?.guest_name ?? null),
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hotelName: (hRows[0] as unknown as { name: string; color: string })?.name ?? '',
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brandColor: (hRows[0] as unknown as { name: string; color: string })?.color ?? '#2563eb',
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replyText,
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originalRating: rows[0].rating,
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}).catch(err => console.error('[reviews] reply email error:', err))
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}
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}
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return rows[0]
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},
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)
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@@ -218,6 +255,93 @@ const reviewsRoutes: FastifyPluginAsync = async (fastify) => {
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return { ok: true }
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},
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)
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// ── GET /api/public/review-qr/:slug/:room ─────────────────────────────────
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// Anonymous QR review — returns hotel config, no booking required
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fastify.get<SlugRoomParam>(
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'/api/public/review-qr/:slug/:room',
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async (request, reply) => {
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const { slug, room } = request.params
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const { rows } = await db.query<{ id: string; name: string }>(
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`SELECT id, name FROM hotels WHERE slug = $1 AND is_active = true`,
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[slug],
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)
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const hotel = rows[0]
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if (!hotel) return reply.code(404).send({ error: 'Hotel not found' })
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const { rows: settings } = await db.query(
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`SELECT key, value FROM hotel_settings
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WHERE hotel_id = $1
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AND key IN (
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'review_redirect_threshold','review_platforms',
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'review_show_text_field','review_welcome_text',
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'review_brand_color'
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)`,
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[hotel.id],
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)
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const s: Record<string, unknown> = {}
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for (const r of settings) s[r.key] = r.value
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const allPlatforms = Array.isArray(s.review_platforms)
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? (s.review_platforms as { name: string; url: string; enabled: boolean }[])
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.filter(p => p.enabled)
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.map(p => ({ name: p.name, url: p.url }))
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: []
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return {
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hotelName: hotel.name,
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logoLetter: hotel.name[0] ?? 'О',
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welcomeText: (s.review_welcome_text as string | undefined) ?? 'Как вам у нас?',
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color: (s.review_brand_color as string | undefined) ?? '#2563eb',
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redirectThreshold: Number(s.review_redirect_threshold ?? 4),
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showTextField: s.review_show_text_field !== false,
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platforms: allPlatforms,
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roomNumber: room,
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}
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},
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)
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// ── POST /api/public/review-qr/:slug/:room ────────────────────────────────
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fastify.post<SlugRoomParam & { Body: { rating: number; text?: string } }>(
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'/api/public/review-qr/:slug/:room',
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async (request, reply) => {
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const { slug, room } = request.params
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const { rating, text } = request.body
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if (!rating || rating < 1 || rating > 5) {
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return reply.code(400).send({ error: 'Rating must be 1–5' })
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}
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const { rows } = await db.query<{ id: string }>(
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`SELECT id FROM hotels WHERE slug = $1`,
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[slug],
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)
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const hotel = rows[0]
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if (!hotel) return reply.code(404).send({ error: 'Hotel not found' })
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// Find room_id by number for attribution
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const { rows: roomRows } = await db.query<{ id: string }>(
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`SELECT id FROM rooms WHERE hotel_id = $1 AND number = $2 LIMIT 1`,
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[hotel.id, room],
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)
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await db.query(
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`INSERT INTO reviews
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(hotel_id, booking_id, guest_id, guest_name, source, rating, text, is_public)
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VALUES ($1, NULL, NULL, $2, 'qr', $3, $4, $5)`,
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[
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hotel.id,
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roomRows[0] ? `Номер ${room}` : `QR (номер ${room})`,
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rating,
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text ?? null,
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rating >= 4,
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],
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)
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return { ok: true }
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},
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)
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}
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export default reviewsRoutes
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