feat: email field for QR review replies, internal note if no email
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Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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@@ -56,7 +56,7 @@ const reviewsRoutes: FastifyPluginAsync = async (fastify) => {
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)
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// ── PATCH /api/hotels/:slug/reviews/:id ───────────────────────────────────
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fastify.patch<SlugIdParam & { Body: { reply?: string; isPublic?: boolean; rejected?: boolean } }>(
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fastify.patch<SlugIdParam & { Body: { reply?: string; isPublic?: boolean; rejected?: boolean; guestEmail?: string } }>(
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'/api/hotels/:slug/reviews/:id',
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{ onRequest: [fastify.authenticate] },
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async (request, reply) => {
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@@ -67,7 +67,7 @@ const reviewsRoutes: FastifyPluginAsync = async (fastify) => {
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const hotelId = await getHotelId(slug)
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if (!hotelId) return reply.code(404).send({ error: 'Hotel not found' })
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const { reply: replyText, isPublic, rejected } = request.body
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const { reply: replyText, isPublic, rejected, guestEmail } = request.body
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const updates: string[] = []
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const vals: unknown[] = [id, hotelId]
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@@ -93,16 +93,24 @@ const reviewsRoutes: FastifyPluginAsync = async (fastify) => {
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if (!rows[0]) return reply.code(404).send({ error: 'Review not found' })
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// Send email to guest when manager adds a reply
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if (replyText && rows[0].booking_id) {
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const { rows: bRows } = await db.query<{
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guest_email: string | null; guest_name: string | null
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}>(
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`SELECT guest_email, guest_name FROM bookings WHERE id = $1`,
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[rows[0].booking_id],
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)
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const guestEmail = bRows[0]?.guest_email
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if (guestEmail) {
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const { rows: hRows } = await db.query<{ name: string }>(
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if (replyText) {
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// Determine email: from booking (direct reviews) or manually entered (QR reviews)
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let emailTo: string | null = guestEmail?.trim() || null
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let guestFirstName = ''
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if (!emailTo && rows[0].booking_id) {
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const { rows: bRows } = await db.query<{
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guest_email: string | null; guest_name: string | null
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}>(
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`SELECT guest_email, guest_name FROM bookings WHERE id = $1`,
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[rows[0].booking_id],
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)
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emailTo = bRows[0]?.guest_email ?? null
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guestFirstName = extractFirstName(bRows[0]?.guest_name ?? null)
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}
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if (emailTo) {
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const { rows: hRows } = await db.query<{ name: string; color: string }>(
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`SELECT h.name,
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COALESCE((SELECT value #>> '{}' FROM hotel_settings
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WHERE hotel_id = h.id AND key = 'review_brand_color'), '#2563eb') AS color
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@@ -110,10 +118,10 @@ const reviewsRoutes: FastifyPluginAsync = async (fastify) => {
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[hotelId],
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)
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sendReviewReplyEmail({
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to: guestEmail,
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guestFirstName: extractFirstName(bRows[0]?.guest_name ?? null),
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hotelName: (hRows[0] as unknown as { name: string; color: string })?.name ?? '',
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brandColor: (hRows[0] as unknown as { name: string; color: string })?.color ?? '#2563eb',
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to: emailTo,
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guestFirstName,
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hotelName: hRows[0]?.name ?? '',
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brandColor: hRows[0]?.color ?? '#2563eb',
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replyText,
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originalRating: rows[0].rating,
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}).catch(err => console.error('[reviews] reply email error:', err))
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@@ -482,7 +482,7 @@ export const api = {
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list: (slug: string) =>
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req<ReviewApi[]>('GET', `/api/hotels/${slug}/reviews`),
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update: (slug: string, id: string, data: { reply?: string; isPublic?: boolean; rejected?: boolean }) =>
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update: (slug: string, id: string, data: { reply?: string; isPublic?: boolean; rejected?: boolean; guestEmail?: string }) =>
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req<ReviewApi>('PATCH', `/api/hotels/${slug}/reviews/${id}`, data),
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},
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@@ -74,6 +74,7 @@ export function ReviewsPage() {
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const [tab, setTab] = useState<Tab>('pending')
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const [replyId, setReplyId] = useState<string | null>(null)
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const [replyText, setReplyText] = useState('')
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const [replyEmail, setReplyEmail] = useState('')
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const [copied, setCopied] = useState(false)
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// Settings
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@@ -189,10 +190,11 @@ export function ReviewsPage() {
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// ── Review actions ──────────────────────────────────────────────────────────
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const sendReply = async (id: string) => {
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const sendReply = async (id: string, isQr: boolean) => {
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if (!replyText.trim() || !slug) return
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// Negative review stays private (isPublic=false), just saves the reply
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const updated = await api.reviews.update(slug, id, { reply: replyText.trim() })
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const data: { reply: string; guestEmail?: string } = { reply: replyText.trim() }
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if (isQr && replyEmail.trim()) data.guestEmail = replyEmail.trim()
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const updated = await api.reviews.update(slug, id, data)
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setReviews(prev => prev.map(r => r.id === id ? updated : r))
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setReplyId(null)
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setReplyText('')
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@@ -921,16 +923,33 @@ export function ReviewsPage() {
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)}
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{replyId === review.id && (
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<div className="mt-3 space-y-2">
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{review.source === 'qr' && (
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<input
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type="email"
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className="input text-sm w-full"
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placeholder="Email гостя (необязательно — для отправки ответа)"
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value={replyEmail}
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onChange={e => setReplyEmail(e.target.value)}
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autoFocus
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/>
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)}
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<textarea
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className="input resize-none text-sm w-full" rows={2}
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placeholder="Личный ответ гостю (отправится по email)..."
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placeholder={review.source === 'qr'
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? replyEmail ? 'Ответ отправится на указанный email...' : 'Внутренняя заметка (без email — не отправится гостю)...'
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: 'Личный ответ гостю (отправится по email)...'}
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value={replyText}
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onChange={e => setReplyText(e.target.value)}
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autoFocus
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autoFocus={review.source !== 'qr'}
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/>
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<div className="flex gap-2">
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<button onClick={() => sendReply(review.id)} className="btn-primary text-xs py-1.5">Отправить гостю</button>
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<button onClick={() => setReplyId(null)} className="btn-secondary text-xs py-1.5">Отмена</button>
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<button
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onClick={() => sendReply(review.id, review.source === 'qr')}
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className="btn-primary text-xs py-1.5"
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>
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{review.source === 'qr' && replyEmail ? 'Отправить на email' : review.source === 'qr' ? 'Сохранить заметку' : 'Отправить гостю'}
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</button>
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<button onClick={() => { setReplyId(null); setReplyEmail('') }} className="btn-secondary text-xs py-1.5">Отмена</button>
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</div>
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</div>
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)}
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@@ -939,10 +958,10 @@ export function ReviewsPage() {
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{!review.isPublic && !review.reply && !review.rejectedAt && replyId !== review.id && (
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<>
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<button
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onClick={() => { setReplyId(review.id); setReplyText('') }}
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onClick={() => { setReplyId(review.id); setReplyText(''); setReplyEmail('') }}
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className="flex items-center gap-1 px-3 py-1.5 rounded-lg bg-brand-600 text-white text-xs font-medium hover:bg-brand-700 transition-colors"
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>
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<MessageSquare size={12} />Ответить гостю
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<MessageSquare size={12} />{review.source === 'qr' ? 'Добавить заметку / ответить' : 'Ответить гостю'}
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</button>
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<button
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onClick={() => reject(review.id)}
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